Product Options & Customizer , 1 610 vurderinger

Samlet vurdering
4,8
Antall per vurderingsnivå
  • 88 % av vurderingene er 5 stjerner
  • 6 % av vurderingene er 4 stjerner
  • 1 % av vurderingene er 3 stjerner
  • 1 % av vurderingene er 2 stjerner
  • 4 % av vurderingene er 1 stjerner
18. oktober 2013

This app was a huge help to my business. I make custom dog coats with many options. The combinations I am able to offer my customers with this app are just about endless. Thanks!

Schnoodleware Dog Toys
USA
3 måneder bruker appen
11. mai 2016

Product Customizer is exactly what I wanted. I tried two other apps before this one and neither of them were quite right. It is easy to install and I was able to choose drop down boxes and now also check boxes for product variants. Also the app will add up prices for the different product options and the customer can see it as a total which some of the apps can't do. The other thing that is awesome is the customer service. Beka has been really great in customizing the look and feel of the app, answering my dumb questions and is really fast at getting back to me. It has been a great experience all round. I can't recommend them highly enough.

Finom Catering
New Zealand
3 måneder bruker appen
17. april 2013

This App is AWESOME! And Denis is great. Because of the large number of variants we have per product (with custom engraving), this App gives us the flexibility to setup products how we want to – no longer limited by the 100 variant cap. The flexibility is great and very easy to use. And once you create a template, you can use it on the next product with a click of a button, eliminating any need to type the variables again. I can't imagine living without this – just wish it would have come out sooner!

Texas Timber Bat Co.
USA
3 måneder bruker appen
24. april 2023

Support team was very helpful :), had a code issue with my theme of my store and within 5 minutes they fixed my issue which helped me considerably.

Tiny Treasures
USA
2 måneder bruker appen
Product Customizer svarte 27. april 2023

Hello to our friends at Tiny Treasures

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team helped you with issues quickly. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store a great success!

Tanu & The Product Customizer Support Team

7. februar 2022

I have a coffee shop and used this for online ordering wanting to add all the customisations for coffee selection. The team at product customizer in particular Aman was super helpful and worked through setting this up with me. They are awesome. Highly recommended!!

Ash's Brew2u
Australia
3 måneder bruker appen
Product Customizer svarte 8. februar 2022

Hello to our friends from Ash's Brew2u

We’re pleased that Aman was able to provide you with excellent service. We are incredibly grateful that you took the time out to leave us such a wonderful review. We will let Aman know that his assistance is greatly appreciated. We wish you and your store great success! We appreciate the high recommendation!

Tanu & The Product Customizer Support Team

26. oktober 2016

Product Customizer is a great app! It has not only succeeded where others have failed, but their customer service is on point. Superhero Kim has truly lived up to her name! I would recommend this app to anyone trying to add customization features to any of their products. - M. Strang, Co Owner, Madame Lure Co.

Madame Lure
USA
3 måneder bruker appen
20. november 2020

This app was everything we needed. Also you can't beat the price for what you get and the support. I had an issue when I switched themes and they fixed it for me within an hour.

Wanna Go Create
USA
3 måneder bruker appen
Product Customizer svarte 24. november 2020

Hello to our friends from Wanna Go Create

Thank you! Thank you! Thank you! We appreciate this fantastic review! We will let our support team know that their assistance was greatly appreciated ;-)

-Melissa & The Product Options & Customizer Team

10. februar 2014

Functional, but clunky.

The interface doesn't allow reordering options within a customization, so if you want to reorder or add an option anywhere but the bottom of the list, you have to delete your old options and retype them. Did your list include a typo? No problem - just delete everything after the typo and retype it all. For an app that supposedly offers unlimited customizations and options, this is an unforgivable oversight.

The interface doesn't allow a default that isn't the top field, so mid-range choices can never be the default without being out of order.

As of Feb 2014, the interface has an annoying bug that both displays the customization order in the control panel out-of-order from the actual final display and moves the wrong selections when you do move them. As a result, I'm unable to get my first customization to the top. For such a bare bones interface, I'd have expected this bug to never escape testing.

The customizer only allows selections in a long list - there's no ability to group customizations under headlines, include explanatory information between each option, or insert photos.

The interface doesn't distinguish between unmodified customizations and those you haven't saved yet, so you have to either keep track of what you've changed or re-save everything.

Product Customizer works... sorta.

Douglas Kent Rope
USA
Over 6 år bruker appen
Product Customizer svarte 19. mars 2020

Hello!
This is Sean, the Customer Success Manager for Product Customizer. We took over this app from the previous owner :)

You left a negative review for Product Customizer a long time ago and I am emailing to see if you wouldn’t mind removing it (or adding more stars)?

We have already made several improvements and fixes to past issues with this app (including new features and 24/7 support) - and it REALLY helps our ranking on the App Store if we can remove the handful of negative reviews.

Please let me know how I can support you and help in return? I appreciate it very much!

-Sean & the Product Customizer Team

24. desember 2013

A really functional app that does what it says on the tin. The tutorials are really comprehensive but even if you need help or have questions, the support team are there to lend a hand. Personally needed a fair bit of customization assistance to match my theme but I'm particularly fussy! :) Would recommend.

Kerry Lyons
Storbritannia
Over 4 år bruker appen
Redigert 30. november 2021

Update 11/27/2021. After updating our site to a newer theme, many of the items did not work with the product customizer. The support is responsive at times and non responsive as well. -----------------------
The team has fixed the issue. If you having a problem where the customization is sold out at check out, please make sure the Item Customization is not modified and set to Archived and Draft. When this is set to archive, it will show that it is Out of stock.

HappyLaulea
USA
Rundt 6 år bruker appen
Product Customizer svarte 3. mai 2021

Hi HappyLaulea,

Thank you for your review. We are so happy to have you as our customer, Our goal is always to go above and beyond. Please do not hesitate to reach out to us in support at any time so we can exceed your expectations in the future.

`Harish - Customer Success Team