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Product Customizer is a great app! It has not only succeeded where others have failed, but their customer service is on point. Superhero Kim has truly lived up to her name! I would recommend this app to anyone trying to add customization features to any of their products. - M. Strang, Co Owner, Madame Lure Co.
This app was everything we needed. Also you can't beat the price for what you get and the support. I had an issue when I switched themes and they fixed it for me within an hour.
Hello to our friends from Wanna Go Create
Thank you! Thank you! Thank you! We appreciate this fantastic review! We will let our support team know that their assistance was greatly appreciated ;-)
-Melissa & The Product Options & Customizer Team
Support team was very helpful :), had a code issue with my theme of my store and within 5 minutes they fixed my issue which helped me considerably.
Hello to our friends at Tiny Treasures
Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team helped you with issues quickly. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store a great success!
Tanu & The Product Customizer Support Team
great service and Sheniel helped me with what i needed! I needed to customise a product but its unfortunate i couldnt add what i needed to my home page
Hello to our friends from The Tipsy Tapster
Thank you! Thank you! Thank you! We will let Sheniel know her assistance was greatly appreciated ;-) We wish you and your store all the best!
-Melissa & the Product Customizer Support Team
The support person Amen is extremelhy knowlegdable of the product application. He went above and beyond with assisting me with my very complex product category and pricing logic. I look forward to working with him to complete the second phase of setup.
Hello to our friends at KooKoo Crazy Gourmet Popcorn, LLC
Thanks for sharing your review with us and the community. We're thrilled to learn that Aman was able to assist you. We truly appreciate your business, and we can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! We would like to thank awesome customers like you for your amazing support! You rock!
Tanu & The Product Customizer Support Team
I was having a problem with the app adding a list of prices for one item. Sheniel was very helpful and patient with me as she helped me resolve my issues and retain the app. Thank you so much Sheniel!!
Hello to our friends from Miss Angel's Make It Personal, LLC
Yolanda, We’re pleased that Sheniel was able to resolve all your issues with the app. Thanks for taking out the time to leave such a wonderful review. We wish you and your store great success!
Cheers,
-Pushpesh & the Product Customizer Support Team
Great app and has amazing customer service! Tech support is swift to respond. I highly recommend this app!!
Hello to our friends at Tinyexplorersboutique
Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!
Cheers,
Pushpesh & the Product Customizer Support Team
Perfect app. I love how the customer service is reactive and problem solver. Thank you so much and I wish you good luck !
Hello friends from Canicrown!
Really appreciate the kudos here! Our team is happy to customize where possible to get what you are needing. I've shared your kudos with the whole support team!
-Sean & The Product Options and Customizer Support Team
Takeen is awesome rep he always answers promptly and did 6 adjustement for us to get it working. We appreciate his effort
Hello friends from Frozen Stars,
Thanks for this great review for our app. We agree that Takeen is awesome - and we appreciate you saying so. Hope your store sells millions online! :)
-Sean the Customer Success Manager & The Product Options and Customizer Support Team
Not only is this a brilliant app, but the customer service is second to none!
Firstly, I felt a little worried about inserting the snippet correctly, but then they offered to do it for me! ("What?..and for nothing?!")
Then I was a bit ham-fisted, and fouled something up on their perfect code..(I really should leave these things well-alone!) but they very happily fixed it for me in no time at all! If all other software companies worked like this, I'd be skipping through fields of sunlit daisies all my life!!
Seriously though. It's so much better than others I could mention (and have actually tried before)..I particularly love the way you can simply create complete banks of questions or question-types and then re-deploy them on any new products you choose to advertise. This alone saves hours or bleary-eyed key-smashing angst!
Take a look at my site if you wish, I've got loads of personalisations...tricky? Not for these guys! Not for me!
I love it.