Omtaler (1 784)

Samlet vurdering
4,8
Antall per vurderingsnivå
  • 88 % av vurderingene er 5 stjerner
  • 6 % av vurderingene er 4 stjerner
  • 1 % av vurderingene er 3 stjerner
  • 1 % av vurderingene er 2 stjerner
  • 4 % av vurderingene er 1 stjerner
26. februar 2021

I switched to premium in order to have unlimited customization and now it wont even work, it wont even allow me to click the highlighted part requesting assistance.

Bee’z Beauty Empire
USA
Nesten 2 år bruker appen
Product Customizer svarte 26. februar 2021

Hello there,

I am Takeen from the PC Dev Team. We are sorry about your experience with our app and we would definitely love to work on this for you as soon as possible.

You can reach out to our support team and ask for me directly, I will get back to you as this issue is very strange and indeed impacts your experience with our great app.

Looking to hear from you soon

-- Takeen

3. januar 2014

Way easier than writing the code yourself - save some time and use product customizer. I found it very pleasant to use and apply custom styles. Also support team went above and beyond to help us integrate product customizer into our shop. Highly recommended.

Arcade 3D Printing
USA
23 dager bruker appen
7. mars 2022

The app is easy to use and the customer service is patient to help solve problems and can be contacted at any time, which is great

Thayagift
Kina
Over 1 år bruker appen
Product Customizer svarte 8. mars 2022

Hello to our friends from Thayagift

Thank you for leaving this thoughtful review! We appreciate you taking the time out to write this! We are happy our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!

Tanu & The Product Customizer Support Team

14. juli 2023

Customer service is really bad. They only care about stores that pay a lot of money. Don't expect any help from them. The way to answer is also ridiculous

OneStore
Vietnam
Over 1 år bruker appen
Product Customizer svarte 17. juli 2023

Hi OneStore,

We do not have any record of you reaching out to our team for support. Records indicate that you uninstalled the application on July 8th, did not reach out for support, and then posted this review on July 14th.

We would be happy to assist you and will be reaching out to you immediately. We’re very confident that we can solve whatever issue you are experiencing.

Stephanie and the Customer Support Team

7. mars 2023

The support team is really supportive and replies really quickly. Thank you very much for your help. Especially the customer specialist Aman is very helpful and helped us to fix the problem effectively. Good job, Aman.

MyHomeware Pty Ltd (ABN: 66 657 841 659)
Australia
Over 1 år bruker appen
Product Customizer svarte 9. mars 2023

Hello to our friends at MyHomeware Pty Ltd (ABN: 66 657 841 659)

Thanks for sharing your review with us and the community. We're thrilled to learn that Aman was able to assist you. We truly appreciate your business, and we can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store a great success! We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Product Customizer Support Team

24. juli 2023

We are on the basic plan. It is great. Good customer support. Highly recommended app if you want to have a variety of options on your products.

PhonoLab
Australia
Over 1 år bruker appen
Product Customizer svarte 26. juli 2023

Hello PhonoLab,

Thank you for your positive review. We are happy that you had good customer support. Product Options & Customizer is perfect for your product offerings.

Stephanie & the Customer Support Team

20. mai 2022

A little tricky for me to use. But once you understand how it works it is a good app. Help is there and quick very nice people.

D STOCKNER LLC
USA
22 dager bruker appen
Product Customizer svarte 23. mai 2022

Hello to our friends at D STOCKNER LLC

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the Product Customizer Support Team

4. april 2022

very good support! they helped me with a setup issue within 10 minutes and the app overall is very easy to use

LCDFIX-Allee
Ungarn
22 dager bruker appen
Product Customizer svarte 4. april 2022

Hello to our friends at LCDFIX-Allee

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team helped you with the setup issue quickly. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

26. september 2023

Good APP. Solve my problem quickly.

BelaCustom
Hongkong SAR Kina
21 dager bruker appen
Product Customizer svarte 28. september 2023

Hello there BelaCustom,

Thanks for the 5-star review! It is always good to hear that our Product Options and Customizer app is working for your business and that our support team was able to address your needs quickly. We are here to help you!

The Product Options and Customizer Team

12. september 2023

Great! Im currently using it to add customisation to my product. I encountered some problems, which was quickly solved after I wrote in my request for help. The support given is great and prompt. I highly recommend this app :)

The Little Meets
Singapore
21 dager bruker appen
Product Customizer svarte 13. september 2023

Hi There The Little Meets,

Thanks so much for your great review. We are very happy that you used our Customer Support free resources to assist you with your setup and that it was quickly resolved! We love to hear that Product Options and Customizer is helping your products stand out.

Stephanie and the Customer Support Team