Omtaler (1 776)
Raffiner
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Etter vurdering
fast and responsive customer service!
Hi Sweetwater Labs,
We appreciate your feedback! It's great to hear that you've had a positive experience with our customer service team. Providing fast and responsive support is essential to us. Thanks again for sharing!
Great app just what we needed here at Key Workwear.
Their tec support is fantastic, fast responce times and will even do the task you are strugling with.
Hi there Key Workwear,
This is a fantastic review and we are so glad that you left it! Hearing that you were struggling and reached out to get support is what we needed to hear. We do not want any merchants to struggle when we can provide fast service to get you up and running. Thanks for acknowledging our support team. We are here anytime you need us!
The Support Team
The app is extremely easy to navigate and work, but more importantly Shevaughn in customer service is tremendous. He is so diligent and fast at responding to any of our problems and assures that they will be fixed immediately. He's on top of it. I couldn't ask for a better experience!
Hello Nickel & Suede,
We appreciate you taking the time to leave this fantastic review! Shevaughn takes pride in giving the best customer support service he can provide and it is great that you got to experience that. We are here if you need us!
The Support Team
A great app for all those is product customization business. I am more than pleased with level of professional assistance from the team. Their response is timely and always go an extra mile to answer your query. The upload of the images into Shopify is seamless when using this app.
Hi there Photo Gifts Online,
We love to hear that Product Options & Customizer is giving you the customization that you are looking for. Thanks for giving us this great review.
The Support Team
The app is great, and I actually encountered a few issues and the team helped me right away. they even stayed with me in the chat for hours until all my issues are solved, and made some unique adjustments just for me without charging me a penny.
The guy who helped me called "Deepanjoy", if you have him on chat, you are in a great hands.
Hi Shape by kate,
Thank you for leaving this review. Deepanjoy is an absolute rockstar on our team! Please do not hesitate to reach out to us for any future needs!
I'm still learning how to use this app with my store, as my store is relatively new. I figured out how to add the customization through Googling and YouTube, but had some trouble when I tried to add customization to a second product a couple of weeks later. I reached out to support, and they very quickly got back to me and fixed my issue for me. I definitely see this app being super beneficial for my store, and the customer support behind the app is incredible.
I had difficulties with the instalation but here call me and they helped me with every question
Hi Ragnice,
Thank you for your feedback! We're glad our team member Deep was able to assist you with the installation. Providing excellent customer support is paramount to us, and we're committed to assisting our customers whenever they need help. Thanks for sharing!
Just starting out, but so far so good. Very helpful with set up and support.
Hi Chester & Co.,
Thanks for sharing your experience! We're thrilled to hear that things are off to a good start for you. It's great to know that our support team was helpful during the setup process. Thanks again!
Excellent and timely customer service. The app works very well.
Hi Great Gift World,
Thanks for the kind words, please do not hesitate to reach out to us for any future needs!
I wasn't able to get the customer's images to be added to their orders but customer service got everything fixed super quick!
Hi there AI Petstore,
We are so happy that you reached out to us to get resolution to your store needs and that we could quickly help you! Thanks for acknowledging our support services and Product Options & Customizer.
The Support Team