Omtaler (1 776)

Samlet vurdering
4,8
Antall per vurderingsnivå
  • 88 % av vurderingene er 5 stjerner
  • 6 % av vurderingene er 4 stjerner
  • 1 % av vurderingene er 3 stjerner
  • 1 % av vurderingene er 2 stjerner
  • 4 % av vurderingene er 1 stjerner
2. mai 2024

fast and responsive customer service!

Sweetwater Labs
USA
Rundt 4 år bruker appen
Product Customizer svarte 7. mai 2024

Hi Sweetwater Labs,

We appreciate your feedback! It's great to hear that you've had a positive experience with our customer service team. Providing fast and responsive support is essential to us. Thanks again for sharing!

30. januar 2024

Great app just what we needed here at Key Workwear.
Their tec support is fantastic, fast responce times and will even do the task you are strugling with.

Key Workwear
Storbritannia
11 måneder bruker appen
Product Customizer svarte 1. februar 2024

Hi there Key Workwear,

This is a fantastic review and we are so glad that you left it! Hearing that you were struggling and reached out to get support is what we needed to hear. We do not want any merchants to struggle when we can provide fast service to get you up and running. Thanks for acknowledging our support team. We are here anytime you need us!

The Support Team

29. januar 2024

The app is extremely easy to navigate and work, but more importantly Shevaughn in customer service is tremendous. He is so diligent and fast at responding to any of our problems and assures that they will be fixed immediately. He's on top of it. I couldn't ask for a better experience!

Nickel & Suede
USA
12 måneder bruker appen
Product Customizer svarte 1. februar 2024

Hello Nickel & Suede,

We appreciate you taking the time to leave this fantastic review! Shevaughn takes pride in giving the best customer support service he can provide and it is great that you got to experience that. We are here if you need us!

The Support Team

Redigert 3. mars 2024

A great app for all those is product customization business. I am more than pleased with level of professional assistance from the team. Their response is timely and always go an extra mile to answer your query. The upload of the images into Shopify is seamless when using this app.

Photo Gifts Online
Sør-Afrika
Rundt 1 måned bruker appen
Product Customizer svarte 23. februar 2024

Hi there Photo Gifts Online,

We love to hear that Product Options & Customizer is giving you the customization that you are looking for. Thanks for giving us this great review.

The Support Team

3. mars 2024

The app is great, and I actually encountered a few issues and the team helped me right away. they even stayed with me in the chat for hours until all my issues are solved, and made some unique adjustments just for me without charging me a penny.

The guy who helped me called "Deepanjoy", if you have him on chat, you are in a great hands.

Shape by kate
USA
2 måneder bruker appen
Product Customizer svarte 5. mars 2024

Hi Shape by kate,

Thank you for leaving this review. Deepanjoy is an absolute rockstar on our team! Please do not hesitate to reach out to us for any future needs!

16. februar 2024

I'm still learning how to use this app with my store, as my store is relatively new. I figured out how to add the customization through Googling and YouTube, but had some trouble when I tried to add customization to a second product a couple of weeks later. I reached out to support, and they very quickly got back to me and fixed my issue for me. I definitely see this app being super beneficial for my store, and the customer support behind the app is incredible.

K's Tees Shop
USA
21 dager bruker appen
7. mai 2024

I had difficulties with the instalation but here call me and they helped me with every question

Ragnice
USA
14 dager bruker appen
Product Customizer svarte 8. mai 2024

Hi Ragnice,

Thank you for your feedback! We're glad our team member Deep was able to assist you with the installation. Providing excellent customer support is paramount to us, and we're committed to assisting our customers whenever they need help. Thanks for sharing!

24. april 2024

Just starting out, but so far so good. Very helpful with set up and support.

Chester & Co.
USA
10 dager bruker appen
Product Customizer svarte 29. april 2024

Hi Chester & Co.,

Thanks for sharing your experience! We're thrilled to hear that things are off to a good start for you. It's great to know that our support team was helpful during the setup process. Thanks again!

4. mars 2024

Excellent and timely customer service. The app works very well.

Great Gift World
USA
Nesten 7 år bruker appen
Product Customizer svarte 6. mars 2024

Hi Great Gift World,

Thanks for the kind words, please do not hesitate to reach out to us for any future needs!

6. desember 2023

I wasn't able to get the customer's images to be added to their orders but customer service got everything fixed super quick!

AI Petstore
USA
9 måneder bruker appen
Product Customizer svarte 8. desember 2023

Hi there AI Petstore,

We are so happy that you reached out to us to get resolution to your store needs and that we could quickly help you! Thanks for acknowledging our support services and Product Options & Customizer.

The Support Team