Omtaler (1 776)

Samlet vurdering
4,8
Antall per vurderingsnivå
  • 88 % av vurderingene er 5 stjerner
  • 6 % av vurderingene er 4 stjerner
  • 1 % av vurderingene er 3 stjerner
  • 1 % av vurderingene er 2 stjerner
  • 4 % av vurderingene er 1 stjerner
Redigert 6. mai 2024

Always willing to help. Super responsive team. Have been using the app for many years now. Had an issue which was resolved in less than 24 hours. Go for it!

The Postbox
India
Nesten 10 år bruker appen
Product Customizer svarte 9. desember 2022

Hello to our friends at The Postbox

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Tanu & The Product Customizer Support Team

23. juli 2021

I use this app so my clients can add some customization features to the products we sell. Recently had a product page formatting issue and asked a questions on how to fix. Instead of getting a bunch of liquid code, etc... the developer just fixed the issue. That rocks!!!! Great customer service!

OUTFITCASEIH
USA
Over 9 år bruker appen
Product Customizer svarte 23. juli 2021

Hello to our friends from OUTFITCASEIH

We are glad to have you as our customer. We really appreciate you for sharing your kind words with us. It means a lot to us and our entire team!

Cheers,
-Pushpesh & the Product Customizer Support Team

12. august 2020

Lots of options, works well, great support. I needed a some help adding it to my theme and got it done fast.

Sziro Jewelry
USA
Over 9 år bruker appen
Product Customizer svarte 12. august 2020

Hello friends from Sziro Jewelry!

We appreciate you taking the time out to leave us this awesome review! Many thanks as well for the kudos on our customer service! :-) We wish Sziro Jewelry much success online!

- Melissa & The Product Options and Customizer Support Team

10. juli 2016

This customizer has done exactly what we hoped it would. From the ordering process to order acknowledgment, this is spot on. Very easy to customize and the customer service is amazing.

Highly recommended.

Jsmws
USA
Over 9 år bruker appen
Redigert 19. september 2022

Update: I needed help as the synchronization was off when creating new products in Shopify. On Sunday Aman wrote to ask if we could do a screen share this morning? He called and in 5 minutes everything was fixed. It needed a new sync and all is well. I really like this app and its people. They work hard and the app saves me hours. I have been using this app on both of my Shopify stores for 8 years. Recently, I had a new theme installed and this app would not re-install. When I contacted customer support, Sheniel worked on it immediately and found that a file was blocking images and apps. It turns out the Shopify expert installed an optimization snippet file that did the blocking. An optimization file that slowed down the website. Without Sheniel’s help we would still be looking for the answer. And, yes this app allows you more bariants than the Shopify limit of 3.....great app, great people.

TC Straps
USA
Over 9 år bruker appen
Product Customizer svarte 26. januar 2021

Hello to our friends from TC Straps

Thank you for leaving us this awesome review! :-) We will let Sheniel know that her assistance was greatly appreciated! We wish you all the best on your e-commerce journey :-)

-Melissa & The Product Options & Customizer Team

12. februar 2024

El servicio de soporte al cliente es extremadamente eficiente y veloz, resolvieron mis inconvenientes en cuestión de minutos. Luego de hablarles, un ejecutivo respondió mi mensaje menos de 2 minutos después y en menos de 10 minutos mi problema estaba solucionado. Además, es una aplicación exlente! Gracias!

Strong
Chile
3 måneder bruker appen
Product Customizer svarte 14. februar 2024

Hola Strong,

Te recomendamos que te tomes el tiempo de dejar esta fantástica reseña de nuestro equipo de soporte y también de nuestra aplicación. Es genial saber que tuviste una resolución rápida de lo que necesitabas. Nos esforzamos por hacer que su experiencia sea lo más fácil posible. ¡Estamos aquí para ayudarte en cualquier momento que lo necesites!

El equipo de soporte

2. desember 2021

After all most a month of trying to fix an overlap issue. Kevon Evans helped me what 4 other people could not do, he was a major help!!!

Wiregrass Designs
USA
Rundt 9 år bruker appen
Product Customizer svarte 3. desember 2021

Hi Wiregrass Designs,

Thank you for your glowing review. We're so happy to hear that you are enjoying Product Customizer. We love having you as a customer and are always here to help your Shopify store succeed! We are so glad our team was able to assist you!

-Tanu and The Product Customizer Support Team

Redigert 2. november 2022

The customer service is really good! As soon as there is an issue then they get on the case immediately - really helpful

BeGolden
Storbritannia
Rundt 9 år bruker appen
Product Customizer svarte 15. januar 2020

Hello friends from BeGolden!
Thanks SO MUCH for taking the time to give us this 5-star rating. So glad you like our app and feel it works brilliantly! We appreciate your business and hope your store sells millions! :)

-Sean the Customer Success Manager & The Product Options and Customizer Support Team

Redigert 3. april 2024

I wouldn't be without this app as it is great for offering the options I require to my customers.

I have contacted support a few times and their service has always been very quick, efficient and friendly - a big plus point for continuing with my loyalty to this particular app.

Freckles Designs
Storbritannia
Rundt 9 år bruker appen
Product Customizer svarte 15. september 2021

Hello to our friends from Freckles Designs

We’re pleased that we were able to provide you with excellent service. We are incredibly grateful that you took the time out to leave us such a wonderful review.

Cheers,
Pushpesh & the Product Customizer Support Team

9. januar 2023

They are always super fast in responding to inquires and are very pleasant to deal with. I highly recommend this app.

Words with Boards, LLC
USA
Rundt 9 år bruker appen
Product Customizer svarte 10. januar 2023

Hello to our friends at Words with Boards, LLC

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the Product Customizer Support Team