Omtaler (1 776)
Raffiner
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Etter vurdering
We have been a Product Customizer client/user for 8 years now. Our entire business is based on custom names, addresses, graphics, etc. to laser engrave and embroider on a wide variety of luggage and equipment tags. In those 8 years, we have only had to reach out 3 times, the latest happened this weekend when we updated our store theme to the latest version. The team quickly responded with a solution and stayed in communication the whole time - allowing us to test and publish our update. Highly recommend! Thank you for the many years of great customer support.
Hello to our friends from YourBagTag,
We really appreciate this awesome review!, thank you for your continued support! Thanks also for the kudos for our customer service, we will definitely let Steven know his assistance was greatly appreciated. We hope your store is super-successful online!.
-Melissa & The Product Options and Customizer Support Team
Update - 05.09.22
I've had a slight issue with the custom personalisation input, Aman fixed it straight away, hats off and very good service. Thank you. Very responsive and fixed the issues on my draft theme. Delighted with the service. I recommend this app to anyone, very professional. Thank you ~ Azana
Hello friends from Azana Photo Frames Sleepwear!
Thanks very much for taking the time to leave our app this kind review! We are so glad you are delighted with our service. Hope Azana Photo Frames is massively successful, and let us know if you encounter any issues at any time - we are always here to help!
-Sean the Customer Success Manager & The Product Options and Customizer Support Team
Best product around - been using them for years with no issues. Today they had a system upgrade and we used the live chat. Simple, fast, and easy to fix any issues that came up. Thanks again!
Hello to our friends at Kids Bright Eyes
Thank you for the glowing review and the recommendation. We're so happy to hear that our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!
Tanu & The Product Customizer Support Team
I've been using this app for years now. I recently did something silly that removed the code and messaged them late at night, by 9am the next morning they had it squared away and all is well. Super easy to use, would definitely recommend. Great customer service. I use with the Retina theme.
Hello to our friends from Figs & Ginger
A big heartfelt thank you for leaving this great review! Thanks for the kudos on our customer service, we are glad we could be of great help to you :-) we wish Figs & Ginger major success online!
-Melissa & The Product Options & Customizer Team
Amazing quick service from Aman! Helped us out with an issue we had after we had updated our them and fixed it quickly. Thank you!
Hello to our friends from The Drifting Bear Co
We’re pleased that Kevon was able to help you quickly. Thank you for taking out the time to leave such a wonderful review. We wish you and your store great success!
Cheers,
Pushpesh & the Product Customizer Support Team
I have been using this app for years. It works way better than the Shopify's built in customizer. I like the part where you can make a set of customizers and add to a new product with a few clicks. I have used the chat line for help and they fixed my problem.
Hello to our friends at SBRPSTC Academy Bookstore
Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Tanu & The Product Customizer Support Team
Kevon is super helpful in troubleshooting the issues that I have had with this app. He goes above and beyond to answer questions and find solutions! Thank you Kevon!
Hello to our friends from monogramsonwebster
Thank you for your glowing review. We're so happy to hear that you are enjoying Product Customizer. Kevon is our team's superstar and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Kevon, who we know will be delighted to read your comment.
Cheers,
Pushpesh & the Product Customizer Support Team
excellent app, so easy to use, so i would definitely recommend! and if you do have any issues the customer service is excellent and very very quick!!!
Hello to our friends at Five on 3
Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! We appreciate the high recommendation.
Tanu & The Product Customizer Support Team
Love this app! It's given us to add on countless options to customize our shopping experience for our customers. Support is also great and supper fast!
Hello to our friends at Nook & Cranny
Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Cheers,
Pushpesh & the Product Customizer Support Team
Really delighted with this app. Easy to install, easy to create options and then easy to add to products. The friendly, helpful developer answers emails promptly, so there is excellent customer service. I wouldn't be without it.