Omtaler (1 776)

Samlet vurdering
4,8
Antall per vurderingsnivå
  • 88 % av vurderingene er 5 stjerner
  • 6 % av vurderingene er 4 stjerner
  • 1 % av vurderingene er 3 stjerner
  • 1 % av vurderingene er 2 stjerner
  • 4 % av vurderingene er 1 stjerner
28. mai 2014

We offer a lot of products with many, many customized and interchangeable options. Needless to say, this app works GREAT for managing huge lists of options.

Rocket's Custom Melts
USA
Nesten 7 år bruker appen
Redigert 14. februar 2020

We have used this app since we first opened our store as we have products that customers can personalise. Currently in the processing of refreshing the store our theme update, well overdue, altered the look and needed the app reinstalling. Our questions were answered promptly, and having shared a screenshot, the diameters of boxes were altered to create a professional look on our new theme. It's not finished yet, but when the theme is published we are confident that with the help we have received from Steven customers will be able to clearly create their bespoke gift.
I can also thoroughly recommend using conditioned logic in the app to only allow customers to input information once they have chosen the option they want to pay for if applicable. Less follow up time wasted when a customer has completed all options in error.

Life of Riley (Retail) Ltd.
Storbritannia
Nesten 7 år bruker appen
Product Customizer svarte 24. februar 2020

Hello friends from Life of Riley (Retail) Ltd!

Your store is awesome! Glad the app is working well for you and is allowing you to increase your profits-- we think it's great as well! Also, we're proud of our staff and loved your comment about help you've received from Steven =) Appreciate the top notch review... Hope your Life of Riley (Retail) Ltd. products sell massively!

-Sean the Customer Success Manager & The Product Options and Customizer Support Team

18. februar 2016

Such smooth and concise customer service. I just love that the developers of this app are eager to solve problems as efficiently as possible. Love it!

Rebeccas Herbal Apothecary
USA
Over 6 år bruker appen
18. august 2014

One of the main reasons I chose Shopify! I need several options and this app makes it happen.

Support is excellent too. I just started building my variants (and I have a lot of them!) and I wanted my Shopify variants to list before my Product Customizer variants, as well as fix some spacing issues.

I had a feeling this was code work, and I'm not a coder. I sent a request to the team last night; by the time I was back at work this morning, my issues were resolved. They were fast, friendly, supportive. This type of response and smart support is making a great product even better, and keeping me on track with building my site.

Thanks so much to the Product Customizer team. This type of support makes a huge difference.

Beachum at Home
USA
Over 6 år bruker appen
26. januar 2022

The majority of the time this app works great. The support staff are also super helpful. Thanks very much.

Country Scene Saddlery and pet Supplies
Australia
Over 6 år bruker appen
Product Customizer svarte 27. januar 2022

Hello, friends at Country Scene Saddlery and pet Supplies

Thank you for your kind words we really appreciate it! :-) We are happy our support team was able to assist you :-) We would like to thank you, awesome customers, like you for your amazing support!

Tanu & The Product Customizer Support Team

30. juni 2022

I've been using PC for a long time. I recently updated to a 2.0 theme and PC didnt load correctly. Long story story short I got in touch with Sheniel and she got it figured out asap. I've always enjoyed working with this app and the staff are great too. Aloha.

Kona Natural Soap Company
USA
Over 6 år bruker appen
Product Customizer svarte 1. juli 2022

Hello to our friends at Kona Natural Soap Company

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the Product Customizer Support Team

Redigert 23. april 2024

My problem was fixed right away, I have always received great customer service!

GARON BROTHERS PROMOTIONAL
USA
Over 6 år bruker appen
Product Customizer svarte 4. oktober 2023

Hello Garon Brothers Promotional,

Thanks for leaving this 5-star review. It is great that Shevaughn was able to assist you with your setup! Don't hesitate to reach out if you need anything else.

The Product Options and Customizer support team

25. april 2023

Thank you for such an amazing support. The app is easy to use and extremely useful for a reasonable price.

Un Lieu de Lumière - cours à distance en ligne de soins énergétiques
Frankrike
Over 6 år bruker appen
Product Customizer svarte 27. april 2023

Hello to our friends at Un Lieu de Lumière - cours à distance en ligne de soins énergétiques

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Product Customizer Support Team

13. april 2017

They are quick to help with any questions or concerns and have always resolved my issues in a timely manner.

Ree Gallagher Jewelry
USA
Over 6 år bruker appen
11. mai 2023

We use this app really well. The support has been amazing - they sorted out my issue with a theme update in 10 mins really well.

Though for future advancements - I'd love if there was a way of moving the data or downloading it to support our order management system in some way as the business has grown.

Solesmith
Storbritannia
Over 6 år bruker appen
Product Customizer svarte 15. mai 2023

Hello to our friends at Solesmith

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Product Customizer Support Team