Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 88% recensies zijn 5 sterren
  • 6% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 4% recensies zijn 1 sterren
5 februari 2021

I made the decision to use this app over others after careful consideration. It seemed to fit what I needed at the right price. I am pleased I did. The customer support has been fantastic from Sheniel in order to tweak it to work perfectly for what I need. Would highly recommend.

Gulppp.com
Verenigd Koninkrijk
3 maanden gebruiken de app
Product Customizer heeft geantwoord 8 februari 2021

Hello to our friends from Gulppp.com

Really nice of you to leave us this awesome review! We will let Sheniel know that her assistance was greatly appreciated.

-Melissa & the Product Customizer Support Team

11 februari 2022

Absolutely fantastic app to add additional options to your product pages. Support has been second to none! Huge shout out to Aman for all your help in familiarising me with everything. Thanks again.

Little Snoozes
Verenigd Koninkrijk
3 maanden gebruiken de app
Product Customizer heeft geantwoord 14 februari 2022

Hello to our friends from Little Snoozes

Thank you for leaving this thoughtful review! We appreciate you taking the time out to share this review with us and the community! We are delighted Aman was able to assist you. We’ll make sure we pass your kind words along to Aman, who we know will be delighted to read your comment. We love having you as a customer and we are always here to help your Shopify store succeed!

Cheers,
Pushpesh & the Product Customizer Support Team

Bewerkt 8 februari 2023

I have been using Product Customizer for about 4 years. It started as a great app, but the functionality and customer service have declined significantly. I have had multiple issues with the app in just the last 6 weeks - from color and image swatches not displaying to the more serious issue of none of the product options displaying and customers not being able to place orders on my site.

I am very tech-savvy and I find the app cumbersome to use. If you have just one option per product, you should be fine. If you are looking to do anything more complex than that I do not recommend this app at all.

It took 5 weeks to get a resolution to the issue of the color swatches not showing. I would contact them weekly for an update and I was repeatedly ignored. Yesterday, the conditional logic stopped working on an entire collection of products. It has been over 24 hours and they have not responded or resolved the issue. I am losing sales and multiple customers have contacted me because they are unable to place an order on my site. Additionally, my site speed has decreased from 46 to 22 because of this app.

For an app that costs MORE than Shopify itself, I expect much better performance and service. I would have ditched this app long ago but I have hundreds of products and I do not yet have the time to research and install a new option.

Lily & Roe Co.
Verenigde Staten
Meer dan 5 jaar gebruiken de app
18 oktober 2013

This app was a huge help to my business. I make custom dog coats with many options. The combinations I am able to offer my customers with this app are just about endless. Thanks!

Schnoodleware Dog Toys
Verenigde Staten
3 maanden gebruiken de app
11 mei 2016

Product Customizer is exactly what I wanted. I tried two other apps before this one and neither of them were quite right. It is easy to install and I was able to choose drop down boxes and now also check boxes for product variants. Also the app will add up prices for the different product options and the customer can see it as a total which some of the apps can't do. The other thing that is awesome is the customer service. Beka has been really great in customizing the look and feel of the app, answering my dumb questions and is really fast at getting back to me. It has been a great experience all round. I can't recommend them highly enough.

Finom Catering
Nieuw-Zeeland
3 maanden gebruiken de app
17 april 2013

This App is AWESOME! And Denis is great. Because of the large number of variants we have per product (with custom engraving), this App gives us the flexibility to setup products how we want to – no longer limited by the 100 variant cap. The flexibility is great and very easy to use. And once you create a template, you can use it on the next product with a click of a button, eliminating any need to type the variables again. I can't imagine living without this – just wish it would have come out sooner!

Texas Timber Bat Co.
Verenigde Staten
3 maanden gebruiken de app
24 april 2023

Support team was very helpful :), had a code issue with my theme of my store and within 5 minutes they fixed my issue which helped me considerably.

Tiny Treasures
Verenigde Staten
2 maanden gebruiken de app
Product Customizer heeft geantwoord 27 april 2023

Hello to our friends at Tiny Treasures

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team helped you with issues quickly. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store a great success!

Tanu & The Product Customizer Support Team

7 februari 2022

I have a coffee shop and used this for online ordering wanting to add all the customisations for coffee selection. The team at product customizer in particular Aman was super helpful and worked through setting this up with me. They are awesome. Highly recommended!!

Ash's Brew2u
Australië
3 maanden gebruiken de app
Product Customizer heeft geantwoord 8 februari 2022

Hello to our friends from Ash's Brew2u

We’re pleased that Aman was able to provide you with excellent service. We are incredibly grateful that you took the time out to leave us such a wonderful review. We will let Aman know that his assistance is greatly appreciated. We wish you and your store great success! We appreciate the high recommendation!

Tanu & The Product Customizer Support Team

26 oktober 2016

Product Customizer is a great app! It has not only succeeded where others have failed, but their customer service is on point. Superhero Kim has truly lived up to her name! I would recommend this app to anyone trying to add customization features to any of their products. - M. Strang, Co Owner, Madame Lure Co.

Madame Lure
Verenigde Staten
3 maanden gebruiken de app
20 november 2020

This app was everything we needed. Also you can't beat the price for what you get and the support. I had an issue when I switched themes and they fixed it for me within an hour.

Wanna Go Create
Verenigde Staten
3 maanden gebruiken de app
Product Customizer heeft geantwoord 24 november 2020

Hello to our friends from Wanna Go Create

Thank you! Thank you! Thank you! We appreciate this fantastic review! We will let our support team know that their assistance was greatly appreciated ;-)

-Melissa & The Product Options & Customizer Team