Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 88% recensies zijn 5 sterren
  • 6% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 4% recensies zijn 1 sterren
3 juni 2014

Works great for those looking to sell personalized products.

Engrave - Awards & More...
India
Ongeveer een maand gebruiken de app
10 juni 2017

These Guys are awesome! The app works exactly as I need and they helped me adjust some things to fit to my store! Thanks guys!

Sawtooth Shirts
Verenigde Staten
2 maanden gebruiken de app
Bewerkt 31 mei 2019

Our business is all about customization with options for fabrics, colors, variants & sizes. After checking out several apps, we are very pleased to have chosen PO&C due to convinience and superb customer support. In our experience so far they have the most responsive team, not hesitant to answer our questions immeditately and caring enough to be investing hundreds of dollars into experience of our customers.

The issue we had was an added value option that wouldn't get removed from the cart on the mobile version without a user manually inserting a "0" value. Sean and the PO&C team were very enthusiastic about it and have invested more that our yearly subscribtion.

That tells a lot about a client satisfaction orientation of this app developer business. Very impressed with their attitude and sure that this kind of approach will be attracting great results for all - their clients and the clients of their clients ))

QUOTELETS
Oekraïne
2 maanden gebruiken de app
Product Customizer heeft geantwoord 5 juli 2019

​This is Sean, the Customer Success Manager with Product Customizer :)

We super-appreciate you taking the time to leave this awesome review for our team. Our dev team worked hard to fix your issue and we had a celebration moment when it was. Convenience and great support is what we do! Hope your store is massively successful!

​Sean Hyatt, Customer Success Manager, Product Options & Customizer

21 december 2018

The support team is amazing! I can’t aay enough good things about them! The are truly great. Another app kept freezing my form I was trying to build, but I love how I can require certain info if I have a custom order before they can add it to the checkout page.

I changed my the email because I didn’t like the layout, they sent me an email and have my product pages exactly how I want them. Simple, clean, and options.

Bakery 325
Verenigde Staten
2 maanden gebruiken de app
13 april 2023

great customer service, nice & easy app to understand. recommend.
will definately keep using this app for future websites

Earthing Accessories
Australië
2 maanden gebruiken de app
Product Customizer heeft geantwoord 17 april 2023

Hello to our friends at Earthing Accessories

Thanks for sharing your review with us and the community. We're thrilled to learn that Sheniel was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

Bewerkt 9 maart 2021

Many thanks to Sean and the team! Product Customizer has been responsible for creating our 3 best-selling custom products. After working to perfect our solution, I can proudly recommend this app and customer service. Each time we have an issue with the customizer, they handle it right away!

Taffy Town
Verenigde Staten
2 maanden gebruiken de app
Product Customizer heeft geantwoord 3 februari 2021

Hello to our friends from Taffy Town

Thank you for leaving this review! We are glad the app is working great for you, we appreciate the recommendation

-Melissa & The Product Options & Customizer Team

16 maart 2018

This app is essential to getting the functionality I needed for my shop. Installation was easy and it was very simple to figure out how to build the customization forms. I needed a little help customizing the layout of my product pages in regards to having the description go before the options showed, and support was fast and friendly in doing this task that they totally don't HAVE to do.

Hannah Caroline Couture
Verenigde Staten
2 maanden gebruiken de app
12 mei 2021

Pushpesh was amazing. He got on the call with me and got me using my app to the fullest. I would definitely recommend them for anything. He took all my frustrations away.

S&P Crafty C
Verenigde Staten
2 maanden gebruiken de app
Product Customizer heeft geantwoord 13 mei 2021

Hello to our friends from S&P Crafty C

We are super happy we could help, thank you for leaving this fantastic review here! We will let Pushpesh know that his assistance is greatly appreciated :-)

-Melissa & the Product Customizer Support Team

4 september 2015

Thanks for your help! Always a fast and professional service with you guys!

Tag Canada
Canada
2 dagen gebruiken de app
25 augustus 2020

One of Worst app in this category.. product not able to synced with real time.. every time i have to contact to customer support.. what the hell is this also they charge 19$ for nothing..

Newyorkcreation
Verenigde Staten
Ongeveer 2 maanden gebruiken de app
Product Customizer heeft geantwoord 25 augustus 2020

Just a friendly followup here - we never heard from you on how we could help fix this. We really want to help... Could you let us know? Thanks!
-Sean

Hello to our friends from Fitness Cube!

Thanks for leaving this review, and I'm so sorry the app didn't work as expected. That is not a normal issue that our users have, so sincerest apologies.

Did you know that our app includes 100% Free and Unlimited support? We would have fixed that for you right away if we had known about this issue. With our app, changes to products or product options DO UPDATE in real-time. But if they weren't on your store, we could have fixed that immediately...

Can you give us a chance to fix this for you? Happy to credit that charge back to you right away as well...

Please let me know asap - we are 100% here to help, 24/7...

Sean H & The Product Customizer Support Team