Recensies (1.784)

Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 88% recensies zijn 5 sterren
  • 6% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 4% recensies zijn 1 sterren
23 oktober 2013

Product customizer has exceeded our expectations through their excellent customer service and response to quickly needed questions. A real "take charge" attitude is nice to see!

Wits + Beaux
Verenigde Staten
Ongeveer 5 jaar gebruiken de app
1 februari 2021

I really love this app. The app is very simple to navigate through and set up and works very well with the shopify platform. The new addition of the setup wizard makes for even more functionality and options to enhance the look of the options on the product pages.
The customer service provided is very efficient and responses and fixes are very quick.

Minx Bronzing and Cosmetics
Australië
Ongeveer 5 jaar gebruiken de app
Product Customizer heeft geantwoord 3 februari 2021

Hello to our friends from Taffy Town

Thank you for leaving us this fabulous review! We really appreciate it! :-) We are glad we were able to assist you!

-Melissa & The Product Options & Customizer

8 november 2023

THIS WAS EXACTLY WHAT I WAS LOOKING FOR I WAS ABLE TO GET SOMEONE TO WALK ME STEP BY STEP THROUGH HOW TO ADD EXACTLY WHAT I WANTED TO MY STORE 10 OUT OF 10

By Dannie
Verenigde Staten
Ongeveer 2 maanden gebruiken de app
Product Customizer heeft geantwoord 10 november 2023

Greetings By Dannie,

We love this review and the kudos you gave to our support team! Thanks for being a value merchant and especially thanks for reaching out to get the help you needed.

The Support Team

13 juli 2023

Not Good Customer Service. I have a problem with the theme but I have been waiting for more than 1 week and no one has solved it

Style My Pride
Vietnam
Ongeveer 4 jaar gebruiken de app
Product Customizer heeft geantwoord 14 juli 2023

Hi Style My Pride,

We’re very sorry that it is taking so long to resolve the issue with your theme. This is not representative of the customer service that we intend to provide and we are committed to resolving this for you.

The specific theme that you are using has Ajax components that omits data from the cart. There is a potential fix that we can implement, but we will need to work with your theme developer. We are reaching out to you to coordinate a meeting with your theme developer so that we can jointly determine a resolution for the issue.

Stephanie and the Customer Support Team

Bewerkt 29 februari 2024

The App works as described. Support was great and very helpful with setting up everything on our new theme. I would recommend this app to other merchants looking to give a customizing option to their customers.

2024 update! The app still works well. Support is top-notch. If you need customizations on your products, would highly recommend them.

Откачен.Бе
Bulgarije
Ongeveer 5 jaar gebruiken de app
21 juni 2023

I am building my own store and purchased this app without knowing anything about how to set it up. With messenger, I was up and running quickly, just minutes for someone to answer and willing to help. Shevaughn was my lifeline on this! Great App and Great Service!

Nooga Brand
Verenigde Staten
Ongeveer 2 maanden gebruiken de app
Product Customizer heeft geantwoord 22 juni 2023

Hello to our friends at Nooga Brand

Thank you for the glowing review. We're thrilled to learn that Shevaughn was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store a great success!

Tanu & The Product Customizer Support Team

17 maart 2017

They found a bug caused by another app and worked to fix it.

Software works great, and worth every penny.

Butterscotch Bakery
Verenigd Koninkrijk
Ongeveer 5 jaar gebruiken de app
3 december 2015

My experience with this app has been great from installing it onto our shopify theme to quick responses from support - amazing!

Urbanfairways
Singapore
Ongeveer 5 jaar gebruiken de app
9 januari 2017

This app is almost exactly what I needed! I do custom embroidery and print for items using my proprietary designs and have several needs to personalize. This allowed me to set up my store over the weekend and I look forward to launching tomorrow!

Getawaywear
Verenigde Staten
Ongeveer 5 jaar gebruiken de app
20 augustus 2020

We use this app to add customized options to our products throughout our website. Whether it just be a checkbox option or an additional cost option, it is very consistent and works well with our product pages. It is very user friendly and the customer support is great. I would definitely recommend using this application.

Intuition Backgrounds
Verenigde Staten
Ongeveer 5 jaar gebruiken de app
Product Customizer heeft geantwoord 20 augustus 2020

Hello to our friends from Intuition Backgrounds!

It's extremely kind of you to leave this AWESOME review on the Shopify app store, thank you! We sincerely appreciate it. We wish your store much success! :-)

Melissa & The Product Options & Customizer Team