Product Options & Customizer , 1.656 recensies
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I have been using this app for around a year and the support is unmatched. I did have an issue with my coding at first and the team worked on the issue until they were able to fix it, any time since then that ive needed support they have always promptly handled the issue. I have never dealt with better customer service than these guys! They are awesome! rest assured if any issues arise for you, they will handle it and get the job done.
Hi Cotton Press Co.
Thank you so much for the wonderful feedback! We are very serious about the quality of our customer service, so this is very gratifying to read. Please do not hesitate to reach out to us for any future needs!
works great and customer support is the best!!
Hi Sports Live Decals,
Thanks for the kind words! We're thrilled to hear you're having a great experience with our app and the support team behind it. We're always here for you!
Works very well, and when it doesn't, the support team responds quickly and effectively.
customer support is very fast and helps with any and all issues in a timely manner.
Hi Mathewson Standard,
Thank you for recognizing our customer support team. We take great pride in providing the best service possible for our merchants. Thanks again, and always feel free to reach out to us!
I recently had the pleasure of experiencing the Product Customizer app for Shopify, and I must say, it's been an absolute game-changer for my online store. The highlight of my experience was undoubtedly the customer support team. They truly went above and beyond my expectations. I was struggling to set up and integrate the customizer into my store, which was crucial for launching my first mass sale. Feeling at my wits' end, I reached out to the support team for assistance.
To my amazement, the support team didn't just offer advice; they logged into my account and meticulously set all the necessary parameters for me. Their proactive approach allowed me to better interface the product with my store, transforming my frustration into satisfaction. It was a revelation seeing how asking for help turned out to be the best decision, guiding me effortlessly to my goal.
Furthermore, I'm thrilled to learn that the team is constantly working on improving the service. Knowing that enhancements are continually being made gives me confidence in the app's future capabilities and its impact on my business.
As I prepare to roll out my first mass sale using this customizer, I'm filled with optimism and gratitude. The Product Customizer app is not just a tool for personalization; it's backed by a support team that genuinely cares about its users' success. If you're looking to elevate your Shopify store with custom products, I wholeheartedly recommend the Product Customizer app. It's not just the functionality that's impressive, but the people behind it that make all the difference.
Hi BounceDesignLabs,
Thank you so much, this is absolutely wonderful to read! We take enormous pride in offering the best service possible, so we are always thrilled to receive positive feedback about our support team. It is particularly gratifying to read this as it speaks to the core of our support strategy - being hands-on, trusted partners for our merchants. We are always here to support you and if there is ever anything that we can do to improve your experience with our team and app, please do not hesitate to reach out and share that feedback. Thanks again, and happy selling!
The dev team is great, good app too, lets us customize our pages so we can offer more options.
Hi Glass House AU,
We're very pleased to hear that you found the app to be helpful. Our devs are very committed and will be thrilled to hear that you had a great experience with our application!
Very quick to answer questions and correct issues i ran into with setup on my theme.
Great app - meets our needs and also has immediate customer service if needed.
Hi there Brian de Staic,
Thanks for leaving us this 5-star review. We strive to provide the best customer support services for our merchants and we are happy that you got the immediate assistance that you needed. We are here to help anytime!
The Support Team
Excellent customer service and very good handling of the app!
HI Pawfectly Collarful,
Thanks for the kind words! We always aim to go above and beyond for our merchants, so its very gratifying to hear that you had such a great experience with our team. Kudos on a brilliant name for your store!
It's great when it works :), but it is sensitive to any little change you may make. That said the support is excellent so all-in-all worth using this app. I've been using them for 3+ years and will continue
Hi there Bloss,
Thanks for leaving this review! We want to make the experience as easy as possible for you and we are happy you have been with us for this long and that you do reach out when you need assistance. Please never hesitate if you make any changes, to reach out to us.
The Support Team