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These features should come as standard in Shopify, but seeing as they don't this is the best way of getting them.
Really simple to use, nice and cheap and not overcomplicated with too many features.
Vraiment top ! Le support client est disponible et très réactif, mon problème a était régler immédiatement !
Bonjour à nos amis d'InstaBoost I Followers Instagram
Merci pour la critique élogieuse. Nous sommes ravis d'apprendre que notre équipe d'assistance a pu vous aider. Nous allons au-delà pour aider chaque commerçant et je suis heureux que nous ayons atteint le but pour vous. Nous vous souhaitons, à vous et à votre magasin, beaucoup de succès !
Acclamations,
Pushpesh et l'équipe d'assistance du personnalisateur de produit
Very buggy..several issues with loading, app doesnt work from time to time. No solutions for simple issues.
Hello to our friends at My Baby Babbles
Thank you very much for leaving us this feedback. This is Tanu, the Customer Success Manager with Product Customizer.
I want to extend my sincerest apologies for the negative experience that you had with our app. I understand your frustration and we are so sorry about what happened here (It is not at all normal with our app.)
We do appreciate your honest feedback, it provides us an opportunity to make things even better for you and other merchants going forward, with that being said we would love the opportunity to work with you to find a solution reach out to us at support@productcustomizer.com
Tanu & The Product Customizer Support Team
Great customer service, easy to use app, highly recommended to anyone who is looking for an app with different variants.
Hello to our friends from Novalico
We are happy we could assist! Thank you for leaving us this awesome review :-)
-Melissa & the Product Customizer Support Team
I recently had the opportunity to reach out to the support team of this app, and I must say they exceeded my expectations. The level of assistance and guidance I received was exceptional.
The team was incredibly helpful and responsive throughout the entire process. They listened attentively to my issue and provided clear instructions to help resolve it. They even went the extra mile by patiently addressing my follow-up questions, ensuring that I fully understood the solution.
What impressed me the most was their genuine willingness to assist. They made me feel valued as a user and went above and beyond to ensure my satisfaction. Their professionalism and knowledge were evident in every interaction.
I greatly appreciate the support team's dedication and commitment to providing top-notch assistance. It's evident that they take pride in delivering exceptional customer service.
I highly recommend this app based on the outstanding support I received. Kudos to the support team for their efforts in making my experience a truly positive one!
Hello to our friends at lindaparadisacademy
Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Tanu & The Product Customizer Support Team
I've used this app off and on many years. Since have come back again to use it and it's definitely worth it. It's pretty pricey for an app, so that is a downfall.. And with the 8-12 span of responses due to being in 2 different parts of the world. But it's still worth it.
Hello to our friends from That's The Cake Bakery
Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Tanu & The Product Customizer Support Team
The app does the basics of what I need. I ran into an issue when I downgraded my plan, I contacted support and it was fixe straight away.
Hello to our friends from Peachy Lane Aus
Thanks for the awesome review. We're so happy to hear that you are enjoying Product Customizer. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!
Cheers,
Pushpesh & the Product Customizer Support Team
This app is such a time saver and simple to use! I'm giving it 5 stars not only based on the app itself, but also the developers' customer service! At first, I ran into a problem; it wasn't showing any of my saved sets. I was disappointed because I needed it to work. I have a LOT of variants. I contacted them and they got back to me very quickly! They worked on it until it was fixed and they updated me every step of the way. Not only is the app great, but so are their people!!
Very easy to work with, hardest bit was adding the snippets
It does allow my customers to add descriptions to my custom products, but when it comes to images, it doesn't work. Now I have to contact my customer for a picture that I should of had when they made their purchase. This makes me look unprepare and unprofesstional. I will uninstall.
Sean here following up. I see that we did fix this for you. Are you getting our messages? Thanks ahead of time! I want to make TRIPLE-sure you are taken care of! :)
-Sean
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Takeen here from the Dev Team. We apologize for the trouble and in fact it's being caused by Ajax which powers adding the product in the background vs redirecting the shopper to the Cart Page.
The reason for this is that Themes only care about the product itself when doing Ajax which is why disabling it is important for customizations and uploads to work as intended.
We would love to work on this for you asap, we emailed you so you can reach out to us at your earliest convenience.
Thanks!