Product Options & Customizer , 1 646 recenzji
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I used this app to help me add a specific customization where some items would require an up-charge. Even though the app did not work perfectly at first, tech support was quick and helpful! Questions were answered on a Sunday. Tech support kept e-mailing me as well, making sure that everything was working correctly. Great experience!
Hello to our friends from CoffinComicsShop.com!
Super cool of you to leave us this positive review! We appreciate you using our app! Is there any way we can serve you better to earn that fifth star? Do let us know - it is truly helpful!! Hope CoffinComicsShop.com is massively successful in ecommerce!
Sean & The Product Options & Customizer Team
Ive had this app for over two years and it always gave me issues. Sometimes it doesn’t record the options that cost more and that cause issues with my customers. I would have to manually send my clients invoices or they would just cancel the order. Its crashed multiple times and is a hassle to use. HIGHLY DO NOT RECOMMEND!
Hello to our friends at Certified Textures
Thank you very much for leaving us this feedback. This is Tanu, the Customer Success Manager with Product Customizer.
We appreciate your honest feedback, however, I'm not seeing a recent support request, we are happy to help you resolve your issue kindly reach out to us at support@productcustomizer.com
Tanu & The Product Customizer Support Team
This App was exactly what my client was looking for. I was so glad to find it and not have to code this feature myself!
There was a slight conflict with the theme we were using, but these guys worked hard to figure out the issue as soon as they could, and communicated with me throughout the process to let me know they were still working on it. They figured it out quick and the app is working perfectly for us now.
Hooray!
I have a problem with my old store and got great support from the support team. Very good Product and Customer Service. Thank you so much!
Hello to our friends from ATMTEE LTD
Thank you for the amazing review. We're so happy to hear that you are enjoying Product Customizer. We at Product Customizer truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Cheers,
Pushpesh & the Product Customizer Support Team
We love the product customizer app. It works perfectly for our store and is at a great price point. Kevon from their customer service department is top notch and has went out of his way on a Saturday to help us with complicated code that was needed for our theme for our website to run properly. Highly recommend this app. Thank you Kevon! You're the best :) Update: We had multiple glitches over and over with this app. We lost hundred of dollars from the app not charging orders as expected. Even after speaking with customer service multiple times in one day, the app still failed. I would use caution adding this app to your store.
Hello to our friends from The Mason Bar Company
Thank you for your glowing review. We're so happy to hear that you are enjoying Product Customizer. Kevon is our team's superstar and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Kevon, who we know will be delighted to read your comment. We appreciate the high recommendation :-)
Tanu & The Product Customizer Support Team
This app is cool & easy to use, but most importantly had great customer service. When I had a small issue I wrote in, and got a response with a great fix immediately. Thanks!
We made some changes and had an issue with Product Customizer. We contacted app support and recieved really quick service. Daniel was very helpful and resolved our problem almost immediately after we contacted them.
Hello friends from Swag Store,
Thanks much for the positive review here - we truly appreciate it! Hope you'll consider changing your 4-stars to 5-stars instead? If there's anything else we can do to earn that, please let us know (support@productcustomizer.com). Daniel is the best, so I've passed on the kudos to him :) Hope your store sells millions!
-Sean the Customer Success Manager, & The Product Options and Customizer Support Team
Got stuck trying to navigate this app, reached out to customer service and got Aman and he sorted out all my questions within the first 5 minutes of making contact. Defiantly a great app to have with your online store as the customer service is top notch. thanks again Aman you Legend.
Hello to our friends at Lets Relax Skincare
Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and we are glad that Aman could assist you! We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Cheers,
Pushpesh & the Product Customizer Support Team
Works really nice! And nice staff, they help me a lot with integration and configuration for this app.
Hello friends from norweik!
SO appreciate the time you took to give our app AND our customer service this great review! We hope your store is immensely successful! Let us know if there is every any questions or issues -- always here to help :)
-Sean the Customer Success Manager & The Product Options and Customizer Support Team
Great App! Allows for much more flexibility in options with Shopify's built in limit. Just wish there was a way to make some options not required with the selection of a previous option.