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This app has allowed me to add functionality that I did not have before. My customers now have the option of uploading files directly too me. We do not have to rely on a separate email for this. The support staff has been very helpful and responded immediately to my questions.
Update: I wrote my first review of this app in 2014 and six years later, I still think it's great. Perfect for my needs as a stationery shop with Shopify. I'm redoing my website and was having a problem with the customization boxes showing up under the product listings. I contacted customer support and within minutes, Kevon had fixed the problem. I then asked him if I could do bulk editing and add the same options to a large number of products at once. He replied quickly again with a "yes". It was so much easier, and quicker, than doing them one at a time. Great app, and great customer service. Thanks Kevon!
2014- This is a great app for adding personalization options for my stationery website. It's easy to use, and you can add multiple options for one product, which is exactly what I needed. You can also save the fields for adding to other products easily. I would definitely recommend this app to anyone that needs custom options for their products. Update: After posting this review, I sent an email to customer service asking help with a few things. I was replied to quickly and my questions were answered and my page looks exactly how I wanted it to look after less than 24 hours with help from Kim and Beka. Their customer service is excellent!
Was an easy install and seems to be exactly what we were looking for. I'd recommend trying the free trial first to make sure it's what you need, but I'd bet it will be. Overall, satisfied.
Product Customizer is the best customization app on the market. Gives you complete creative control on how you want to customize products. Other apps had many limitations. Along with the support team, Aman is always an email away, response time is actually impressive. If you need help with anything he is always there to help. Amazing product especially for the price!
Hi Denny's,
Thanks for sharing your feedback! We're glad our app is meeting your customization needs. It's fantastic to hear that Aman and our support team are providing helpful assistance. Customer service is crucial to us, and we're committed to ensuring your satisfaction. Thanks again for your kind words!
This app was the finishing touch to my store and I allowed a couple of days to get to grips with it. In just 1hr I had added customizations to over 100 products and snippets to my pages and emails. It works superbly and the help pages are excellent. I cannot recommend highly enough!
Love this app! Helps us have an easy customer order experience and our fulfilment is simplified. The Customer Service is AMAZING too, really prompt, helpful and truly goes the extra mile. So grateful, thank you!
Just an Ace program! Works flawlessly compared to other apps on the Shopify market. They really got it going great. Only gripe I have is that I wish you could move around variants easier. You can get around that by having a text file with all your variants and slide it around.
LOVE this app! We couldn't operate without it! This app is so easy to use, and we especially love the feature where you can save a set of customizations and apply the set to a product with one click. We've only had to use the support service one time in almost 3 years, and they were so responsive and helpful it almost unbelievable. We highly recommend Product Customizer.
Product customizer has exceeded our expectations through their excellent customer service and response to quickly needed questions. A real "take charge" attitude is nice to see!
Simple to use and at a decent price. Customer service is good too.
Hi Isla & Boe,
Thank you for your feedback! We're glad you find the app easy to use and reasonably priced. Customer service is key for us, and we’re pleased it has met your expectations.
We appreciate your support!