Recenzje (1 754)
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I am still learning how to fully use this app. But I have to say the customer support is AWESOME! Once a live person is on, which was quick, it's a live person who jumps right in. No bot making you spin your wheels.
Shevaughn was great and has given top-rate customer service!
Greetings Frances Moon,
Thank you for taking the time to leave such a great review! We are happy that Shevaughn was able to provide awesome, quick service for you. We love it that Product Options & Customizer is benefiting your store and we are here to help with whatever you may need.
Stephanie and the Customer Support Team
Great App. Works very good. Customer support is 24/7 in chat. Great service! 100& recommend this app. Thank you
Hello there ZITOCASES,
Thank you for taking the time to leave this 5-star review. We appreciate that you were able to use our customer support to assist you with setting up your app the way you want it to work. It is great to hear that Product Options and Customizer can benefit your store.
Stephanie and the Customer Support Team
Really easy to install, worked well straight away. Customer service is also fantastic, so quick to reply and help. I needed the text to be bigger and boxes to have an outline so they could be seen and the problem was resolved super quick and customer service checked in with me to make sure I was happy.
Hello to our friends from Mint Cake and Party
Thank you for the glowing review. We're so happy to hear that you are enjoying Product Customizer. We are happy our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!
Tanu & The Product Customizer Support Team
Simple and straight forward for managing multiple products with similar variants!
I had some issues with installation, and Aman immediately offered a chat. He showed me live on the screen as he made the adjustments. He helped me right away and it is the middle of the night here! Super impressed. Definitely worth the money for me.
Hello to our friends from Bonnie Jean Elements
Thank you for this amazing review. We're so happy to hear that you are enjoying Product Customizer. We at Product Customizer go above and beyond to help every merchant and I am glad that we hit the mark for you. We’ll make sure we pass your kind words along to Aman, who we know will be elated to read your comment. We would like to thank awesome customers like you for your amazing support! You rock!
Cheers,
Pushpesh & the Product Customizer Support Team
Works Great with our Shops drop down. thank you again, I would recommend this and my experience was very positive and the app was so easy to use. thank you
We use Product Customizer on both of our websites and we couldn't be happier with it. The freedom with variants is well worth the $$! Definitely recommend. The customer support is also amazing! I had help from Kim and she was so quick to respond. Whenever I had a question or needed something fixed, she was happy to help!
I was having trouble with my cart display options and reached out and was surprised by the quick response and resolution of my issue! Great team with answers!
Hello to our friends at refresh-printing
Thanks for the awesome review. We're so happy to hear that you are enjoying Product Customizer. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!
Cheers,
Pushpesh & the Product Customizer Support Team
My current theme has a cart feature with a drawer that isn't compatible with this product, but the development team worked with me to make adjustments to create a workaround for this (by removing that element of the cart). We had several days of back and forth to get things squared away, but I was satisfied with their responsiveness and ultimately I'm happy with where we landed and am excited to have this app on my site!
(I deducted one star since we had to disable the cart drawer as opposed to it working with this type of modern cart feature)
Hello to our friends from Two Doods by Jo Rose Design!
Thank you for leaving this great review here! We appreciate it! We will definitely take that into consideration so we can serve you better. We wish Two Doods much success online! :-)
Melissa & The Product Options & Customizer Team
Pretty solid app. Adds a lot of flexibility to Shopify. I'd give it more stars if it no ability to batch-apply a customization across hundreds of products. It's a one-by-one effort. But overall, a very nice tool that would work great for sites with few products.
Hello!
This is Sean, the Customer Success Manager for Product Customizer. We took over this app from the previous owner :)
You left a negative review for Product Customizer a long time ago and I am emailing to see if you wouldn’t mind removing it (or adding more stars)?
We have already made several improvements and fixes to past issues with this app (including new features and 24/7 support) - and it REALLY helps our ranking on the App Store if we can remove the handful of negative reviews.
Please let me know how I can support you and help in return? I appreciate it very much!
-Sean & the Product Customizer Team