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Happy to use this app! I had some trouble with installing it with my theme but the team helped me very well and quickly too!
Hello to our friends at Barx Dogs
We are incredibly grateful that you took the time to leave us such a wonderful review. We're delighted to hear that you are enjoying Product Customizer, and we're thrilled to learn that our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!
Tanu & The Product Customizer Support Team
This app looks like it will work well for us. The Support we received was awesome and Nicoz helped set things up! Thank you Nicoz!
Hello to our friends at Tigershark
Thank you for the glowing review. We're thrilled to learn that Nicoz was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store a great success!
Stephanie & The Product Customizer Support Team
Great Fast Support! I had trouble setting up on the free trial and they had it fixed within minutes as I gave collab access. Thanks
Hello to our friends at NEVANNA BLU - Be Like U
We are incredibly grateful that you took the time to leave us such a wonderful review. We're delighted to hear that you are enjoying Product Customizer, and we're thrilled to learn that our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!
Tanu & The Product Customizer Support Team
Overall, this is a solid app. It offers the extra bells and whistles that enrich the user's shopping experience. The key feature we wanted was the image upload ability, to allow the user to see the image they uploaded to our shopify store. I myself was unable to get this feature to work. Luckily, their support team was reactive to my request. I sent them screenshots and they were able to troubleshoot the issue with the theme. They QUICKLY fixed the problem. Our team is so happy to have this feature now. Great app, and easy peasy good support. Thanks again to Pushpesh! :)
Hello to our friends from Aquaproof Paper
Jen, Thank you so much for taking out the time to leave such a wonderful review. We are elated that we were able to assist you. We sincerely appreciate this honest and thoughtful review. It makes all our hard work worthwhile. We wish you and your store great success !!
Cheers,
Pushpesh & the Product Customizer Support Team
Works great for those looking to sell personalized products.
Thanks for your help! Always a fast and professional service with you guys!
Je trouve que leur service est #1. L'application est simple et efficace, j'ai appréciez leurs appelle de suivit suite à l'installation. Cependant j'attend avec impatience l'option live view pour donner l'expérience maximal à mes clients.
Hello to our friends at Dtail44
Merci pour l'incroyable critique. Nous sommes ravis d'apprendre que vous avez eu une expérience positive avec notre application. Nous sommes ravis d'apprendre que notre équipe d'assistance a pu vous aider. Nous apprécions vraiment votre entreprise et nous sommes très reconnaissants de la confiance que vous nous accordez. Nous tenons à remercier des clients formidables comme vous pour votre incroyable soutien !
Tanu & The Product Customizer Support Team
We can't change from lenguage their automatic comments, and we would like to start to sell to other Countries with other lenguages, this is not so good for us.
Hello!
This is Sean, the Customer Success Manager for Product Customizer. We took over this app from the previous :)
You left a negative review for In Cart Upsell a long time ago and I am emailing to see if you wouldn’t mind removing it (or adding more stars)?
We have already made several improvements and fixes to past issues with this app - and it REALLY helps our ranking on the App Store if we can remove the handful of negative reviews.
Please let me know how I can support you and help in return? I appreciate it very much!
-Sean & the Product Customizer Team
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Previous reply:
Hello again!
Did you get your concern answered? Would you consider either deleting this 1-star review for our app, or adding more stars? It would REALLY help us! :) Thanks ahead of time!
-Sean H, Customer Success Manager
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Original Reply: Hello! This is Sean, the Customer Success Manager with Product Customizer.
Very sorry that our app cannot currently automatically translate its words into other languages. Most apps cannot do this. We will consider it for a future upgrade though!
Would you consider removing this 1-star review or deleting the review? That would be VERY appreciated. Most apps cannot do this, so I don't think we deserve this very harmful review...
Thanks! I will email you directly also.
Sean H & The Product Customizer Support Team
Over the top. Thanks for the support. I high recommend this app to all people.
Over the top. Thanks for the support. I high recommend this app to all people.
Hello to our friends at GESICHTSLOSES PORTRÄT
Thank you for the amazing review and the recommendation. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Tanu & The Product Customizer Support Team
Nicoz was very helpful with customer service! Ended up uninstalling the app in the end because of the cart/checkout bugs.
Greetings Craft Closet,
This is a great review! Nicoz is a great resource to assist with customer support and we are glad that you reached out to have the assistance you needed. If you need any changes or want any information, we are here.
The Product Options & Customizer Team