Recenzje (1 682)

Ogólna ocena
4,8
Liczba recenzji z daną oceną
  • 88% ocen to oceny z 5 gwiazdkami
  • 6% ocen to oceny z 4 gwiazdkami
  • 1% ocen to oceny z 3 gwiazdkami
  • 1% ocen to oceny z 2 gwiazdkami
  • 4% ocen to oceny z 1 gwiazdkami
12 maj 2024

I am a small business owner and just recently discovered, “Product Options and Customizer” and it has made my life so much easier! Now, my customers can easily fill out customizations on the listing itself in a very clean and organizational way! I also requested the help from a representative regarding a subscription issue and the gentleman named Aman was so kind and took the time to help me and solved my issue so quick! I highly recommend, 10/10!

Blessings Bowtique
Stany Zjednoczone
9 dni korzystania z aplikacji
Product Customizer odpowiedział(a) 13 maj 2024

Hi Blessings Bowtique,

Thank you for your feedback! We're delighted to hear that our app has eased your business operations. It's wonderful to know that Aman provided you with kind and efficient support. We appreciate your feedback and are here to help anytime you need us!

29 marzec 2024

The app has helped me include variations to my products that i otherwise couldn't have. The support is very good, in particular a support technician named Aman, he has very good knowledge and helped me massively!

Your Car Reg
Wielka Brytania
Ponad 2 lata korzystania z aplikacji
Product Customizer odpowiedział(a) 1 kwiecień 2024

Hi Your Car Reg,

Thanks for the kind words! Aman is a great member of our team, always going above and beyond for our merchants. This review is really nice to read, thank you so much for taking the time to write it. Please always feel free to reach out to us for any assistance!

27 maj 2024

Great app and has even better customer support. They were able to optimize the accessibility of my customization options a moment before my launch with a moments notice

WOLVESOFWEAR™
Stany Zjednoczone
21 dni korzystania z aplikacji
Product Customizer odpowiedział(a) 29 maj 2024

Hi WOLVESOFWEAR™,

Thank you for your feedback! We're delighted to hear that you find our app great and our customer support even better. Providing exceptional customer support is very important to us. Thanks again for sharing!

6 maj 2024

We are launching a new service and we needed to add the customer the possibility of typing in multiple fields easily. We were on a rush because we needed to show a draft at a meeting and their customer service specialist Aman was extremely helpful and build the whole thing for us in a few minutes. We are very impressed by the service and the app which works amazingly well. If you need to add custom options to your products, this is your app.

FamilyBox.Store
Stany Zjednoczone
7 dni korzystania z aplikacji
Product Customizer odpowiedział(a) 7 maj 2024

Hi FamilyBox.Store,

Thank you for sharing your experience! We're thrilled to hear that our team member Aman was able to assist you efficiently and that our app is meeting your needs and working seamlessly for you. Thanks again for your feedback!

Edytowano 15 kwiecień 2024

I was struggling with getting the options setup properly so I reached out to their support. I was connected with Shevaughn within a few minutes. After gathering all the questions and getting the permissions set, we had everything up and running in about 30 minutes and the results were better than my wife and I could have imagined. Support is top notch and the product just works. This is an awesome app for adding customization options to your shop! Update: I have also worked with Aman and he went above and beyond what was expected! Superior service! Thank you!

Orange Blossom Home
Stany Zjednoczone
11 dni korzystania z aplikacji
Product Customizer odpowiedział(a) 8 kwiecień 2024

Hi Orange Blossom Home,

Thanks so much for the kind words! Our development team is hard at work to make the setup process as intuitive as possible. We're thrilled to hear that you had such a great experience with Shevaughn, thank you for taking the time to recognize him. Cheers and happy selling to both you and your wife!

30 kwiecień 2024

Aman was very helpful and quick to respond. I had a bit of confusion and he helped me right thru it. I was impressed and would give more than 5 stars, if I could.

IEC Professional Engraving / Inner-Earth Creations
Stany Zjednoczone
Około miesiąca korzystania z aplikacji
Product Customizer odpowiedział(a) 7 maj 2024

Hi IEC Professional Engraving / Inner-Earth Creations,

Thank you for your review! We're thrilled to hear that our team member Aman was able to assist you swiftly and clear up any confusion. Providing responsive and helpful customer support is incredibly important to us, and we're glad this commitment was evident in your interaction. Thanks again for sharing your feedback!

8 marzec 2024

Customer support was great. Walked me through exactly what needed to be done and should have my app error fixed!

Shevaughn was very helpful.

Thank you

Next Level Sports
Stany Zjednoczone
Ponad 6 lat korzystania z aplikacji
Product Customizer odpowiedział(a) 11 marzec 2024

Hi Next Level Sports,

Thanks for the nice review! Shevaughn is an excellent team member and we're thrilled that you had a great experience with our support team. Please always feel free to reach out to us!

Edytowano 9 kwiecień 2024

Coming from a stickler: these guys are AMAZING. If you need anything at all, customer service is there for you. Extremely fast and helpful. Any questions I have (had some questions about compatibility with certain themes like Debutify, as well as some questions on automated communication with my supplier) Aman knows exactly how to explain to me what the Product Option Customizer is capable of and he can go right into my settings and help me change things so I don't need to lift a finger. Thank you Aman!

VL Grace
Stany Zjednoczone
24 dni korzystania z aplikacji
Product Customizer odpowiedział(a) 21 marzec 2024

Hi VL Grace,

Thank you for this wonderful review. We're very pleased to have been able to satisfy even a stickler such as yourself! Thanks in particular for recognizing Aman's efforts, he has been with our team for a long time and always provides a top notch support experience for our merchants. We are always here to assist you, please do not hesitate to reach out!

11 czerwiec 2024

I'm currently using Premium Customizer for $29.90/month. They do have WhatsApp support. However, the app only functions correctly if the theme is set to direct customers to the cart page when they add products to their cart. I offer an option where customers can choose to either view the cart or continue shopping after adding an item. I’ve spent over 10 hours creating these options and products, but when I check the cart, it incorrectly shows a total of $1,878,800.00 and support hasn't been able to fix this issue. The only solution is to configure is to have the cart button to redirect to the cart page immediately after a customer adds a product, which will decrease the sale conversion, I just wanted to have +100 variant option for few of my products but I'm gonna have to use a different app. Don't waste your time if you don't want this option. Although they helped me on support very well through Whatsapp.

Chalet Et Ceci
Stany Zjednoczone
23 dni korzystania z aplikacji
4 czerwiec 2024

Great app! Easy to deal with. Plus customer care is on the highest level. Highly recommend!

Club Shop Cuchulainn
Wielka Brytania
Prawie 3 lata korzystania z aplikacji
Product Customizer odpowiedział(a) 5 czerwiec 2024

Hi Club Shop Cuchulainn,

Thank you for your feedback! We're glad to hear that you're satisfied with the app and our customer support. Providing top-notch service is one of our core values.

Thanks for being a valued user!