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Kevon was very helpful and patient to help solve my store issue. he was quick to respond as well. recommend.
Hello to our friends at Simply Stained Shop
We are incredibly grateful that you took the time out to leave us such a wonderful review. We're delighted to hear that you are enjoying Product Customizer and that Kevon was able to assist you. We’ll make sure we pass your kind words along to Kevon, who we know will be delighted to read your comment. We appreciate the recommendation.
Cheers,
Pushpesh & the Product Customizer Support Team
This app is amazing for running products with multiple colour options. Works great for bundles & more. Highly recommend. + Great customer support
Hello to our friends from FUZZY
We are glad to have you as our customer. We really appreciate you for sharing your kind words with us. It means a lot to us and our entire team!
Cheers,
Pushpesh & the Product Customizer Support Team
Really good app easy to use and superb support team. One suggestion from my side that you can put a video for conditional logic on your dashboard so it will be more helpful and easy.
Hello to our friends from Kreativfy
Thank you for leaving this fantastic review! We will definitely take this into consideration! We wish you all the best on your e-commerce journey :-)
-Melissa & the Product Customizer Support Team
Great app, works well and has a wizard assistance that lets you action changes also plus the customer service is excellent!
Hello to our friends from WallStickersForKids.ie
We appreciate this review! We are happy you liked the wizard ;-) We wish you all the best for 2020!
-Melissa & the Product Customizer Support Team
Very easy to use, did exactly what I wanted, very happy.
Super easy solution to provide Customizing of products. Easy to install. Works fine. You get everything: file upload, text fields and options.
See how it works on paperscreen.me
Deep was extremely helpful and worked out a solution for me in a short space of time. Highly recommend!
Hi Xiggle,
Thank you for recognizing Deep! He is a fantastic member of our team and always provides top notch service. We are always here to assist!
This app is the best in the entire store for producr customization. Ryan, who helped with support was simply amazing, did all the things I needed done in terms of code, the same day I asked. Everything turned out perfect and I know I can go to support for instant help.
The slowest app I've ever used. Just add a filter for bulk editing then It took you a thousand years to wait. https://ibb.co/Bjdp19b
Hello to our friends at Tmarc Tee
Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Product Customizer.
I am sorry to hear that the app did not work perfectly on your store. We regret that we were not able to provide you with a good app experience. I'm VERY sorry about this, it is not at all what we aim for.
You left us a 1-star review without ever contacting support for help. I am sure we could have helped you with the issue you were facing. It is possible to have a little delay while adding a filter for bulk editing depending on the number of products in your store. However, what you described isn't normal and should not have happened. If you are still facing the issue, please reach out to us at support@productcustomizer.com and we will be glad to help you.
We also love to offer complimentary live screen-share calls to all our valued clients where we can talk you through the whole process and make double-sure our app is playing well with your theme. We work hard to make sure every merchant who uses our app has an A+ experience. I sincerely hope that you would give us another chance to get it right for your store.
Regards,
Pushpesh & the Product Customizer Support Team
We've been using this app for more then a year now and it has worked great. Their customer service is also very helpful and helped us set it up on multiple themes. Highly recommend.
Hello to our friends from Madison Iron and Wood
Thanks for the awesome review. We work hard to meet customer expectations and we're happy to hear we hit the mark for you. We wish you and your store great success!
Cheers,
Pushpesh & the Product Customizer Support Team