Recenzje (1 784)

Ogólna ocena
4,8
Liczba recenzji z daną oceną
  • 88% ocen to oceny z 5 gwiazdkami
  • 6% ocen to oceny z 4 gwiazdkami
  • 1% ocen to oceny z 3 gwiazdkami
  • 1% ocen to oceny z 2 gwiazdkami
  • 4% ocen to oceny z 1 gwiazdkami
Edytowano 4 lipiec 2024

This app is great, Thank God That I found this app, it has great options , excellent for those who are looking for adding amazing options to their products .

Giftbox Luxuria
Stany Zjednoczone
8 dni korzystania z aplikacji
Product Customizer odpowiedział(a) 2 lipiec 2024

Hi Giftbox Luxuria,

Thank you for your review! We're thrilled to hear that you find the app great and that it has provided you with the options you were looking for. It's wonderful to know that it has made your store look premium and added the features you needed.

Thank you for choosing our app!

24 maj 2024

Shevaughn and Kevon with Product Optimizer stepped up when other app developers didn't. They adapted their app to solve our unique requirements for adding buyer selected product options including prices, instead of using many variants of the same product. We've been using the app for about 2 years and they have jumped in several times to help us solve our unique issues with how we handle product options.

The app works great for us and there is no question their app and customer service have helped sell our options generating more revenue. They are highly recommended, their response time is very quick.

HavenTech Intercoms
Stany Zjednoczone
Ponad rok korzystania z aplikacji
Product Customizer odpowiedział(a) 29 maj 2024

Hi HavenTech Intercoms,

Thank you for your kind words! We're thrilled to hear that our team members Shevaughn and Kevon were able to meet your requirements and provide excellent support. It's great to know that the app has been working well for you and has helped generate more revenue. Providing outstanding customer service is crucial to us, and we're glad to hear our quick response time made a difference.

Thanks for being a valued user!

24 maj 2024

Easy to use and excellent customer support. I was able to add more options to my products very easily. When I experienced an issue, customer support was able to fix it within minutes.

Finally Italian by Chef Gianni Ceschia
Kanada
Około 2 lata korzystania z aplikacji
Product Customizer odpowiedział(a) 29 maj 2024

Hi Finally Italian by Chef Gianni Ceschia,

Thank you for your review! We're glad to hear that you found the app easy to use and that our customer support was excellent. Providing outstanding customer support is a top priority for us. Thanks again for sharing your feedback!

8 sierpień 2024

quick and helpful!

Shaka Tackle Co.
Stany Zjednoczone
2 miesiące korzystania z aplikacji
Product Customizer odpowiedział(a) 12 sierpień 2024

Hi Shaka Tackle Co.,

Thank you for your feedback! We're delighted to hear that you found our support fast and knowledgeable. We're always here to help and ensure you have the best experience possible.

Thanks for choosing us!

22 lipiec 2024

The customer service chat is great. The agent i was chatting with, Deepanjoy, understood my concerns and they solved all of my problems very quickly

Suite Cuisine
Stany Zjednoczone
13 dni korzystania z aplikacji
Product Customizer odpowiedział(a) 25 lipiec 2024

Hi Suite Cuisine,

Thank you for your review! We're thrilled to hear that our team member Deepanjoy was able to understand your concerns and resolve your problems quickly.

We're committed to providing excellent customer service and appreciate your support!

8 maj 2024

I have been using this app for years now (paid plan) and highly recommend if you need detailed or conditional forms with add-on pricing. The customer support team has also always been easily accessible, friendly and fast! Thank you for great service.

Sessa Vee
Stany Zjednoczone
Ponad 7 lat korzystania z aplikacji
Product Customizer odpowiedział(a) 13 maj 2024

Hi Sessa Vee,

Thanks for sharing your feedback! We’re glad to hear that our app meet your needs. Knowing that you've found our customer support team accessible, friendly, and fast reaffirms our commitment to excellent service. Thanks again!

30 kwiecień 2024

I have been using this app for a few years and have had no issues until today. My customers were uploading photos but they weren’t showing up on my end. I tested it out myself (by placing an order on my site) just to make sure it wasn’t user error and it was truly not working. I logged into the app, reached out to support, and they had me back up and running in no time!! I would highly recommend this app if you’re needing a streamlined way for customers to add custom product information.

Images of Ink
Stany Zjednoczone
Ponad 3 lata korzystania z aplikacji
Product Customizer odpowiedział(a) 7 maj 2024

Hi Images of Ink,

Thank you for sticking with us over the years. We're sorry for the recent hiccup, but glad to hear our support team got you back up and running quickly. Ensuring our customers' satisfaction is our top priority, and your high recommendation means a lot to us. Thanks for sharing your feedback!

16 maj 2024

I had a great experience working with Deep over zoom and he helped me with all my questions regarding adding customization to my website for my products. I appreciate his attentiveness and follow up to get things in order for me. 5 star service! Thanks again!

Jersey Girl Sign Shop
Stany Zjednoczone
Ponad 2 lata korzystania z aplikacji
Product Customizer odpowiedział(a) 21 maj 2024

Hi Jersey Girl Sign Shop,

Thank you for your review! We're delighted to hear about your great experience with our team member Deep. Customer service is a core value for us, and we're glad he could assist you with all your questions.We appreciate your recognition!

15 lipiec 2024

I had a complimentary meeting to learn about Product Options & Customizer and the representative was very knowledgeable and helpful and answered all of my questions. Thank you!

ZANATELLA
Stany Zjednoczone
2 dni korzystania z aplikacji
Product Customizer odpowiedział(a) 19 lipiec 2024

Hi ZANATELLA,

Thank you for your feedback! We’re thrilled to hear that our representative provided you with valuable insights and addressed all your questions effectively.

Thank you for choosing our app!

10 lipiec 2024

Application très pratique pour la personnalisation ! Le support est aussi très réactif, merci beaucoup !

Nouvel amour
Francja
8 miesięcy korzystania z aplikacji
Product Customizer odpowiedział(a) 15 lipiec 2024

Bonjour Nouvel amour,

Merci pour votre avis ! Nous sommes ravis de savoir que vous trouvez notre application pratique pour la personnalisation et que notre support a été réactif. La satisfaction de nos clients est très importante pour nous.

Merci beaucoup pour votre soutien!