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Not only is this app wonderful. Its been a HUGE help for our business. Their support is INCREDIBLE. After all whats the point of having a great app if you cant use it? I have had multiple occasions where I have used their support team and they have all been wonderful. Most recently Kevon has been helping me customize my store using their app and he is WONDERFUL. He is patient, kind, and SO helpful. I cannot recommend this app enough!
Hello to our friends from Smitten Sweets
Wow! Thank you for leaving us this thorough and fantastic recommendation! We are happy we could assist you! :-)
-Melissa & the Product Customizer Support Team
Since Shopify out of the box can't give you many variations I was look for a product that could give me as many as I needed. Takes a little to get used to but exactly what I was looking for.
When I switched themes I had an issue but I contacted their help desk & within a couple hours they had it fixed. Very helpful!
Well worth the monthly.
Product Customizer gave us exactly what we needed! We were having a very hard time finding a web hosting service that gave us every feature we needed. Shopify caps the number of customizations, so Product Customizer allowed us to add as many variations as we needed.
It takes a little bit of HTML know-how to install, but they give you the option to let them do it for you. I would definitely recommend for anyone who needs more product options/variations than Shopify or other sites allow.
Wish I installed this app when I first launched! Still a lifesaver!
Would give 10 stars if I could.
One of the only apps that didn't mess up the sizing options on my page and with the recent updates as of today brings it up to par if not better than the other apps I tested.
The support was absolutely amazing and helped me resolve some issues I had, as I'm in a hurry due to our new website launching in a day or so.
I've been testing many many apps over the past month or so and the support on this app has been the best by far.
Fantastic app. Works as intended and without error. Whenever I had an issue, their customer support team was incredibly prompt, fast, and extremely helpful -- truly support so good I've never seen it this good before. Fantastic app!
Hello Olson Photography,
We appreciate this great review you provided for Product Customizer! Our team does a great job of assisting merchants such as yourself with anything that you need for your app. Thanks again for commending our support team.
The Product Options & Customizer support team
I had several issues with the app at first, along with some email mix-ups. Sean, the COO, reached out to me via email to resolve the issue. If you don't see files or images along with an order, definitely ask for help as you may have a theme with an AJAX cart - I wasn't aware that Debut was one of them. Overall, I will be keeping this app for a long time and appreciate the customer service on Sean's end. :)
Hello!
This is Sean, the Ops Manager with Product Customizer. I am very sorry to hear about your experience with our support team interactions!
They are normally world-class, so somehow the ball must have been dropped here.
I am looking into your chat history, and I will email you directly momentarily as well, so I can personally make sure this is fixed for you asap!
Thanks ahead of time for your understanding,
Sean & The Product Customizer Support Team
Remarkable! If your product has more than 99 variants then this app was designed for you. It's extremely easy to use and has features that will save you a lot of time when publishing your new product. Not only can you have full control over stylizing the customizer to fit your theme, but the customer support guru's are very eager to make sure your experience with Product Customizer is the absolute best. Thanks for creating this user friendly app!
Really pleased with the app simple enough to apply and the support are always so helpful if you have any difficulty they sort it out quickly and remotely without me needing to do anything
Hello to our friends from THE WINNER MAKES IT ALL
Thank you for this awesome feedback! We really appreciate it and we're happy you're pleased with the results and that we were able to help. If there's anything else we can do to help, please let us know! :-)
-Melissa & The Product Options & Customizer Team
One of the best support service I've ever used! This app just works like a charm. Strongly recommended!
Hello to our friends from Rosabella Print
We’re pleased that we were able to provide you with excellent service. We are incredibly grateful that you took the time out to leave us such a wonderful review. We wish you and your store great success!
Cheers,
Pushpesh & the Product Customizer Support Team