Product Options & Customizer , 1.647 avaliações
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The team responded to my inquiry really quickly! This is a pretty good application for people who don't code like myself!
Hello friends from Aziana Business!
Many thanks for taking the time to give us this 5-star rating. Our team does try hard to respond quickly and we're thrilled that the application is working for you! We appreciate your business and hope your store sells millions! :)
-Sean the Customer Success Manager & The Product Options and Customizer Support Team
Thank you, Thank you, Thank you!!!!!
I came over from Bold options (what a disaster) everything I wanted that Bold Options failed to deliver is included with this app!!!!
Pros:
- easy install
- Implemented all options in 15 minutes without training
- support available, even 5.58am
- Works on FLEX theme by OOTSB
Cons:
- Logic option not available in Base package, for now I have to do without
Hello to our friends from Grow Book™,
Thanks SOOOO much for leaving this FANTASTIC review!! We sincerely appreciate your support :-) Please don't hesitate to contact us if you have more queries, we are always here to help. We wish Grow Book™ great success online! :-)
Melissa & The Product Options & Customizer Team
I would force everyone to use this app if i could!! AMAZING! Yes, i did have a major problem.. My old theme wouldnt accept the app BUUUUT the rep talked with me for almost an hour while he attempted to do everything possible in the coding world for just me! He was so helpful!! before him-after a few emails i got frustrated and left my number AND I GOT A CALL !! I changed my theme just to support the app because of how helpful the rep was. He even made sure everything would work perfect on my new theme. HIGHLY RECOMMEND !!! Runs super smooth and great price you can't beat. if i didnt love the app so much i would not have changed my theme just for it lol THANKS AGAIN TAKEEN FROM PRODUCT OPTIONS AND CUSTOMIZER TEAM
Hello to our friends from TrippVisual Design
We really appreciate you taking the time to share your feedback and being so open with us! We will definitely let Takeen know that his assistance was greatly appreciated! :-) We wish your store major success online!
-Melissa & The Product Options & Customizer Team
It is very useful and compatible with my multiple themes. Customer service is also fast. It provided me to create multiple personalization choices in my site.
Hello friends from SFdizayn!
SO appreciate the time you took to give our app AND our customer service this great review! We hope your store is immensely successful in the Shopify space! Let us know if there is every any questions or issues -- always here to help :)
-Sean the Customer Success Manager & The Product Options and Customizer Support Team
I can't say enough good thing about this app. I love that I have a way to add personalization and customization to the products I sell. The customer service is unmatched. Always friendly and quick with a fix and a follow up no matter the time, especially since I work at night. I would definitely recommend this app.
Hello to our friends from SPW Design Co
Thank you for this great review! we are grateful for awesome customers like you! We wish you and your store great success :-)
-Melissa & the Product Customizer Support Team
Simply fantastic - an app that does away with Shopify's biggest limitation, that of variants.
Easy to use, well-supported and ... well, words fail me. Best app on shopify, bar none.
I have tried the top, like 8-10, apps like this that I could find in the Shopify App Store. This one was the most comfortable for me. I love the amount of options. I love how simple and user-friendly the set-up is. What's most important though is the quality customer service I've received. I got this app two days before a product was going live. I had a small issue or two. My problems were resolved quickly and with friendliness. I am confident that as soon as I have more products to add custom options to, I'll be ready to upgrade to a paid plan for this app without hesitation. Thank you! I will be suggesting this app to other shop owner friends!
Hello to our friends from Bubba Bear Studios
Thank you for this high praise! We are humbled and happy that the app has proven to be so useful to you :-) Thank you for your kind words!
-Melissa & the Product Customizer Support Team
This app is amazing! it integrated with my page fly landing page perfectly. I didn't have to deal with any complicated code which I highly appreciated. I was able to include a text field and image upload for my custom product. Definitely get it if you're looking to save yourself time and effort :)
Hello to our friends from Memory Lightts
Thank you for leaving this review! We appreciate you taking the time out to write this! We love having you as a customer and we are always here to help your Shopify store succeed!
Cheers,
Pushpesh & the Product Customizer Support Team
Great app, great functionality, exceptional customer support! Jumped right in and found the error issue in the backend and fixed it promptly. Much appreciated!
Hello to our friends at White Oak Pastures
Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Tanu & The Product Customizer Support Team
Horrible customer service. Went back and forth with "support team" for over a week for what should be a 5 minute fix. Kept getting passed back and forth between departments. Asked for a call or live chat option instead of email, and was provided with none. Would not recommend, many better options available out there.
Hello to our friends at Dynes Sports Management
Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Product Customizer.
I want to extend my sincerest apologies for the negative experience that you had with Product Customizer. I understand your frustration and we are so sorry about what happened here (It is not at all normal with our app.) I have taken this case as a top priority and supervising this myself. If you are open to trying our app again, please let me know and I will personally take care of your case. I sincerely hope that you would give us another chance to get it right for your store.
We do offer 24-hr live chat support, Monday through Friday. Please reach out to us via the live chat feature in the app and we will reply to you within minutes to resolve any issues you might be facing. We also love to offer complimentary live screen-share calls to all our valued clients where we can help resolve the issues. We work hard to make sure every merchant who uses our app has an A+ experience.
Regards,
Pushpesh & the Product Customizer Support Team