Product Options & Customizer , 1.666 avaliações

Classificação geral
4,8
Número por nível de avaliação
  • 88% das avaliações são de 5 estrelas
  • 6% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 4% das avaliações são de 1 estrelas
1 de outubro de 2013

Simply fantastic - an app that does away with Shopify's biggest limitation, that of variants.

Easy to use, well-supported and ... well, words fail me. Best app on shopify, bar none.

SubSpace Leathers
Reino Unido
3 meses usando o app
24 de abril de 2021

I have tried the top, like 8-10, apps like this that I could find in the Shopify App Store. This one was the most comfortable for me. I love the amount of options. I love how simple and user-friendly the set-up is. What's most important though is the quality customer service I've received. I got this app two days before a product was going live. I had a small issue or two. My problems were resolved quickly and with friendliness. I am confident that as soon as I have more products to add custom options to, I'll be ready to upgrade to a paid plan for this app without hesitation. Thank you! I will be suggesting this app to other shop owner friends!

Bubba Bear Studios
Estados Unidos
3 meses usando o app
Product Customizer deixou uma resposta 26 de abril de 2021

Hello to our friends from Bubba Bear Studios

Thank you for this high praise! We are humbled and happy that the app has proven to be so useful to you :-) Thank you for your kind words!

-Melissa & the Product Customizer Support Team

18 de fevereiro de 2022

This app is amazing! it integrated with my page fly landing page perfectly. I didn't have to deal with any complicated code which I highly appreciated. I was able to include a text field and image upload for my custom product. Definitely get it if you're looking to save yourself time and effort :)

Memory Lightts
Estados Unidos
3 meses usando o app
Product Customizer deixou uma resposta 21 de fevereiro de 2022

Hello to our friends from Memory Lightts

Thank you for leaving this review! We appreciate you taking the time out to write this! We love having you as a customer and we are always here to help your Shopify store succeed!

Cheers,
Pushpesh & the Product Customizer Support Team

8 de dezembro de 2022

Great app, great functionality, exceptional customer support! Jumped right in and found the error issue in the backend and fixed it promptly. Much appreciated!

White Oak Pastures
Estados Unidos
3 meses usando o app
Product Customizer deixou uma resposta 9 de dezembro de 2022

Hello to our friends at White Oak Pastures

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Product Customizer Support Team

29 de junho de 2016

The team at ShopStorm is outstanding. Setting up Product Customizer was totally painless, and I have a pretty complex product configuration... no unexpected problems at all. One of the things I was looking for in a product options app was the ability to have certain options priced as a percentage of the total config instead of just a flat option price, and when I asked ShopStorm if this were possible they offered to custom develop it for me! Percentage-based pricing is not something that's available in any of the other product configurator apps, so if that's something you require then Product Customizer is definitely what you need to get that done.

Bottom line is that ShopStorm is fully behind their products, and their support team does a great job making sure their products will do what you need them to do.

Studio Network Solutions Sns
Estados Unidos
3 meses usando o app
13 de fevereiro de 2022

Been using this app across several stores now for quite some time. It has generated me a lot of sales. Customer service team is fast to respond as well. Highly recommend.

Shop Auto Apex
Estados Unidos
3 meses usando o app
Product Customizer deixou uma resposta 14 de fevereiro de 2022

Hello to our friends from Shop Auto Apex

Thank you for the amazing review. We're so happy to hear that you are enjoying Product Customizer. We at Product Customizer truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the Product Customizer Support Team

17 de janeiro de 2023

Starting with Free version to try haven't had much experience yet with the actual app but it does work with 2.0 and the Customer Service is Great! Seems to do what I need so far so I'm happy!

ovorr
Estados Unidos
3 meses usando o app
Product Customizer deixou uma resposta 17 de janeiro de 2023

Hello to our friends at ovorr

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the Product Customizer Support Team

3 de fevereiro de 2023

Horrible customer service. Went back and forth with "support team" for over a week for what should be a 5 minute fix. Kept getting passed back and forth between departments. Asked for a call or live chat option instead of email, and was provided with none. Would not recommend, many better options available out there.

Dynes Sports Management
Canadá
Quase 6 anos usando o app
Product Customizer deixou uma resposta 9 de fevereiro de 2023

Hello to our friends at Dynes Sports Management

Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Product Customizer.

I want to extend my sincerest apologies for the negative experience that you had with Product Customizer. I understand your frustration and we are so sorry about what happened here (It is not at all normal with our app.) I have taken this case as a top priority and supervising this myself. If you are open to trying our app again, please let me know and I will personally take care of your case. I sincerely hope that you would give us another chance to get it right for your store.

We do offer 24-hr live chat support, Monday through Friday. Please reach out to us via the live chat feature in the app and we will reply to you within minutes to resolve any issues you might be facing. We also love to offer complimentary live screen-share calls to all our valued clients where we can help resolve the issues. We work hard to make sure every merchant who uses our app has an A+ experience.

Regards,
Pushpesh & the Product Customizer Support Team

Data de edição: 17 de setembro de 2021

The App is great. Coming in very useful for what I do (Meal/Drink Delivery) I m still on the free trial but customer service is still great. Dealt with Sheniel G. She was extremely helpful and solved my issues with my site.. Update. Contacted PO again. Spoke to Aman M. He was extreamly helpful. And sorted and issue for that I thought was. actually impossible and saved me a lot of time. Thanks Aman!

Agnar Herbal
Austrália
3 meses usando o app
Product Customizer deixou uma resposta 15 de setembro de 2021

Hello to our friends from Agnar Herbal

We’re pleased that Sheniel was able to resolve all your issues with the app. Thanks for taking out the time to leave such a wonderful review. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

14 de dezembro de 2015

This company went above and beyond and provided A+ service with getting me set up. They were happy to set up bulk customizations for my shop which saved me hours and hours of work on my end. I highly recommend them. They offer fast, courteous and great service.

Princess Cute Boutique
Estados Unidos
3 meses usando o app