Avaliações (1.784)

Classificação geral
4,8
Número por nível de avaliação
  • 88% das avaliações são de 5 estrelas
  • 6% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 4% das avaliações são de 1 estrelas
26 de julho de 2021

I was having a problem with the app adding a list of prices for one item. Sheniel was very helpful and patient with me as she helped me resolve my issues and retain the app. Thank you so much Sheniel!!

Miss Angel's Make It Personal, LLC
Estados Unidos
2 meses usando o app
Product Customizer deixou uma resposta 27 de julho de 2021

Hello to our friends from Miss Angel's Make It Personal, LLC

Yolanda, We’re pleased that Sheniel was able to resolve all your issues with the app. Thanks for taking out the time to leave such a wonderful review. We wish you and your store great success!

Cheers,
-Pushpesh & the Product Customizer Support Team

21 de novembro de 2022

Great app and has amazing customer service! Tech support is swift to respond. I highly recommend this app!!

Tinyexplorersboutique
Estados Unidos
2 meses usando o app
Product Customizer deixou uma resposta 21 de novembro de 2022

Hello to our friends at Tinyexplorersboutique

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

17 de junho de 2020

Perfect app. I love how the customer service is reactive and problem solver. Thank you so much and I wish you good luck !

Canicrown
Reino Unido
2 meses usando o app
Product Customizer deixou uma resposta 18 de junho de 2020

Hello friends from Canicrown!

Really appreciate the kudos here! Our team is happy to customize where possible to get what you are needing. I've shared your kudos with the whole support team!

-Sean & The Product Options and Customizer Support Team

Data de edição: 26 de janeiro de 2022

have been using product customizer for few years, and the application is great although at time i do faced glitch that results to sales loss. Customer service wise, Aman was great, and he is patience. thank you for the service, hope to constantly see improvement for the application. the one star less is deducted due to the constant glitch on the app. whereas customer service wise is 5 stars.

Little Bearnie
Singapura
Mais de 4 anos usando o app
Product Customizer deixou uma resposta 27 de janeiro de 2022

Hello to our friends from Little Bearnie

Thanks for sharing your review with us and the community. We're thrilled to learn that Aman was able to help you with the app. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Tanu & The Product Customizer Support Team

27 de novembro de 2019

Takeen is awesome rep he always answers promptly and did 6 adjustement for us to get it working. We appreciate his effort

Frozen Stars
Estados Unidos
2 meses usando o app
Product Customizer deixou uma resposta 29 de novembro de 2019

Hello friends from Frozen Stars,

Thanks for this great review for our app. We agree that Takeen is awesome - and we appreciate you saying so. Hope your store sells millions online! :)

-Sean the Customer Success Manager & The Product Options and Customizer Support Team

Data de edição: 30 de abril de 2024

This app is good and functions well although sometimes a little clunky and the design of the interface may be counter intuitive to some users. The customer support is always responsive and will get your issue solved. They almost always respond in a timely manner and even major issues get resolved quickly. Special shout out to Deep who is always on hand to help!

Dr. Dough Donuts
Austrália
Mais de 4 anos usando o app
Product Customizer deixou uma resposta 20 de outubro de 2020

Hello to our friends from Dr. Dough Donuts

Thank you for leaving this fantastic review! We're glad you had a great experience! :-) It was a pleasure to respond to your inquiry! We're thankful for amazing customers like you! :-)

-Melissa & The Product Options & Customizer Team

22 de julho de 2021

great app. The staff is really supportive. Suitable for every store which need customize their products

Tatkuink Clothing
Estados Unidos
2 meses usando o app
Product Customizer deixou uma resposta 22 de julho de 2021

Hello to our friends from Tatkuink Clothing

Thanks for the awesome review. We work hard to meet customer expectations and we're happy to hear we hit the mark for you. We wish you and your store great success!

Cheers,
-Pushpesh & the Product Customizer Support Team

9 de maio de 2022

Aman, the technician that has helped me is extremely helpful! The replies are quick and efficient. Great app!!

Br Made Workwear
Austrália
2 meses usando o app
Product Customizer deixou uma resposta 9 de maio de 2022

Hello to our friends at Br Made Workwear

We are incredibly grateful that you took the time out to leave us such a wonderful review. We're so happy to hear that you are enjoying Product Customizer. We are delighted Aman was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!

Cheers,
Pushpesh & the Product Customizer Support Team

Data de edição: 7 de junho de 2023

I recently encountered an issue with the "option requirement" feature in Product Options and was fortunate enough to receive assistance from Shevaughn, one of their technical support specialists. I am compelled to share my experience and highlight the exemplary service I received.

From the very beginning, Shevaughn proved to be an invaluable resource. Despite my limited knowledge of the software, he patiently fixed the issue.

Shevaughn's expertise in Product Options was evident throughout our interaction. He quickly identified the root cause of my issue and offered a clear and concise solution. As a result, I was able to resolve the "option requirement" problem with minimal difficulty.

In addition to his technical prowess, Shevaughn displayed excellent customer service skills. He was attentive, empathetic, and responsive, making me feel valued and heard as a customer. His friendly demeanor and genuine willingness to help made the entire experience positive.

I cannot express enough gratitude for Shevaughn's exceptional technical support. He is a true asset to the Product Options team and a shining example of what customer service should be. Thanks to his help, I can now confidently and easily use the "option requirement" feature. I highly recommend Product Options, not only for their excellent software but also for their unparalleled customer support, exemplified by professionals like Shevaughn.

Camila's Patisserie
Estados Unidos
2 meses usando o app
Product Customizer deixou uma resposta 3 de abril de 2023

Hello to our friends at Camila's Patisserie

Thanks for sharing your review with us and the community. We're thrilled to learn that Aman was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

28 de abril de 2023

It is the best app I have ever used to customize my products on Shopify. Customer support is the best and fastest I've ever seen. Recommended 100%

Courier Running Club
Espanha
2 meses usando o app
Product Customizer deixou uma resposta 28 de abril de 2023

Hello to our friends at Courier Running Club

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team