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I was having a problem with the app adding a list of prices for one item. Sheniel was very helpful and patient with me as she helped me resolve my issues and retain the app. Thank you so much Sheniel!!
Hello to our friends from Miss Angel's Make It Personal, LLC
Yolanda, We’re pleased that Sheniel was able to resolve all your issues with the app. Thanks for taking out the time to leave such a wonderful review. We wish you and your store great success!
Cheers,
-Pushpesh & the Product Customizer Support Team
Great app and has amazing customer service! Tech support is swift to respond. I highly recommend this app!!
Hello to our friends at Tinyexplorersboutique
Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!
Cheers,
Pushpesh & the Product Customizer Support Team
Perfect app. I love how the customer service is reactive and problem solver. Thank you so much and I wish you good luck !
Hello friends from Canicrown!
Really appreciate the kudos here! Our team is happy to customize where possible to get what you are needing. I've shared your kudos with the whole support team!
-Sean & The Product Options and Customizer Support Team
have been using product customizer for few years, and the application is great although at time i do faced glitch that results to sales loss. Customer service wise, Aman was great, and he is patience. thank you for the service, hope to constantly see improvement for the application. the one star less is deducted due to the constant glitch on the app. whereas customer service wise is 5 stars.
Hello to our friends from Little Bearnie
Thanks for sharing your review with us and the community. We're thrilled to learn that Aman was able to help you with the app. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!
Tanu & The Product Customizer Support Team
Takeen is awesome rep he always answers promptly and did 6 adjustement for us to get it working. We appreciate his effort
Hello friends from Frozen Stars,
Thanks for this great review for our app. We agree that Takeen is awesome - and we appreciate you saying so. Hope your store sells millions online! :)
-Sean the Customer Success Manager & The Product Options and Customizer Support Team
This app is good and functions well although sometimes a little clunky and the design of the interface may be counter intuitive to some users. The customer support is always responsive and will get your issue solved. They almost always respond in a timely manner and even major issues get resolved quickly. Special shout out to Deep who is always on hand to help!
Hello to our friends from Dr. Dough Donuts
Thank you for leaving this fantastic review! We're glad you had a great experience! :-) It was a pleasure to respond to your inquiry! We're thankful for amazing customers like you! :-)
-Melissa & The Product Options & Customizer Team
great app. The staff is really supportive. Suitable for every store which need customize their products
Hello to our friends from Tatkuink Clothing
Thanks for the awesome review. We work hard to meet customer expectations and we're happy to hear we hit the mark for you. We wish you and your store great success!
Cheers,
-Pushpesh & the Product Customizer Support Team
Aman, the technician that has helped me is extremely helpful! The replies are quick and efficient. Great app!!
Hello to our friends at Br Made Workwear
We are incredibly grateful that you took the time out to leave us such a wonderful review. We're so happy to hear that you are enjoying Product Customizer. We are delighted Aman was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!
Cheers,
Pushpesh & the Product Customizer Support Team
I recently encountered an issue with the "option requirement" feature in Product Options and was fortunate enough to receive assistance from Shevaughn, one of their technical support specialists. I am compelled to share my experience and highlight the exemplary service I received.
From the very beginning, Shevaughn proved to be an invaluable resource. Despite my limited knowledge of the software, he patiently fixed the issue.
Shevaughn's expertise in Product Options was evident throughout our interaction. He quickly identified the root cause of my issue and offered a clear and concise solution. As a result, I was able to resolve the "option requirement" problem with minimal difficulty.
In addition to his technical prowess, Shevaughn displayed excellent customer service skills. He was attentive, empathetic, and responsive, making me feel valued and heard as a customer. His friendly demeanor and genuine willingness to help made the entire experience positive.
I cannot express enough gratitude for Shevaughn's exceptional technical support. He is a true asset to the Product Options team and a shining example of what customer service should be. Thanks to his help, I can now confidently and easily use the "option requirement" feature. I highly recommend Product Options, not only for their excellent software but also for their unparalleled customer support, exemplified by professionals like Shevaughn.
Hello to our friends at Camila's Patisserie
Thanks for sharing your review with us and the community. We're thrilled to learn that Aman was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!
Cheers,
Pushpesh & the Product Customizer Support Team
It is the best app I have ever used to customize my products on Shopify. Customer support is the best and fastest I've ever seen. Recommended 100%
Hello to our friends at Courier Running Club
Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!
Cheers,
Pushpesh & the Product Customizer Support Team