Avaliações (1.683)

Classificação geral
4,8
Número por nível de avaliação
  • 88% das avaliações são de 5 estrelas
  • 6% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 4% das avaliações são de 1 estrelas
7 de junho de 2023

Quick customer service! Got my questions answered and we were on our way. Very helpful for adding variants to products.

Magic City Monograms
Estados Unidos
Aproximadamente 1 mês usando o app
Product Customizer deixou uma resposta 8 de junho de 2023

Hello to our friends at Magic City Monograms

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support!

Tanu & The Product Customizer Support Team

19 de fevereiro de 2016

So disappointed, A service that worked well and ok prive wise at $5.99 a month has suddently changed to a service costing $9.99 a month minimum???? Whaatttt??? No advance notice of this- I see my trial runs out in 88 days (ie the old version??). The new version is clunky, slow and not intuitive at all (the old one had glitches but I preferred it) and this one is glitchy too...a rip off...

Papier Prints
Irlanda
Quase 3 anos usando o app
Product Customizer deixou uma resposta 19 de março de 2020

Hello!
This is Sean, the Customer Success Manager for Product Customizer. We took over this app from the previous owner :)

You left a negative review for Product Customizer a long time ago and I am emailing to see if you wouldn’t mind removing it (or adding more stars)?

We have already made several improvements and fixes to past issues with this app (including new features and 24/7 support) - and it REALLY helps our ranking on the App Store if we can remove the handful of negative reviews.

Please let me know how I can support you and help in return? I appreciate it very much!

-Sean & the Product Customizer Team

Data de edição: 19 de outubro de 2019

Sean is THE man. Customers come first at Product Customizer. Highly recommended.

This app works. Check hawkinswoodshop.com to see it in action on the product and checkout pages.

Hawkins Woodshop
Estados Unidos
Aproximadamente 1 mês usando o app
Product Customizer deixou uma resposta 16 de outubro de 2019

Hello friends from Hawkins Woodshop!

Thanks so much for the message here. This is Sean, the Customer Success Manager with Product Customizer. As soon as this came to my attention (the next morning), we took several actions to make it right. Got our best tech guys looking at this, including myself later that evening. It seems that several pieces of redundant code in multiple theme files had added ended up causing a sort of "terminal code loop" - and as soon as the redundant code snippets were removed, the problem was solved. The store still has our app, multiple products are customized and are working as expected. I also immediately made this store "free for life" with our app because of this alarming issue, with our quick and sincerest apologies.

We would love it if you all felt we deserved a couple more stars at this point -- we certainly worked as hard and as fast as we could to rectify this issue with all the tools and techs at our disposal. Thanks so much for your awesome understanding here with this very rare issue! :)

-Sean & The Product Customizer Support Team

15 de novembro de 2013

This was the perfect app for us at Honeymellow as we specialise in personalisation. In just a few minutes we had installed the app and were busy adding to products multiple options or boxes in which to write text.

It has totally transformed the shopping experience for our customers making customisation quick and easy. A huge thank-you to the team behind this app for creating such a brilliant product and at such a small price too.

Honeymellow
Reino Unido
Aproximadamente 1 mês usando o app
17 de novembro de 2022

Great customer service! There's a chance this isn't the right app for my site but their customer service was helpful in explaining what this could help me with and what solutions they've seen work for other people in my specific scenario. I really appreciate the help!

Colleen Park
Estados Unidos
Aproximadamente 1 mês usando o app
Product Customizer deixou uma resposta 17 de novembro de 2022

Hello to our friends at Colleen Park

Thank you for the amazing review and the recommendation. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the Product Customizer Support Team

2 de dezembro de 2017

where i can finr product-cutyomizr.liquid file?? its very bad to use..

Omds
Estados Unidos
Quase 3 anos usando o app
Product Customizer deixou uma resposta 19 de março de 2020

Hello!
This is Sean, the Customer Success Manager for Product Customizer. We took over this app from the previous owner :)

You left a negative review for Product Customizer a long time ago and I am emailing to see if you wouldn’t mind removing it (or adding more stars)?

We have already made several improvements and fixes to past issues with this app (including new features and 24/7 support) - and it REALLY helps our ranking on the App Store if we can remove the handful of negative reviews.

Please let me know how I can support you and help in return? I appreciate it very much!

-Sean & the Product Customizer Team

Data de edição: 15 de janeiro de 2022

Good app and customer service, but im deleting it. Here's why: 1) when you add multiple customizations (note, checkbox, photo upload), the options don't look visually appealing on the product page. 2) i have a product that requires the customer to upload up to 10 files, but their file upload doesnt support multiple file upload -- can only upload one photo.

Custom Moon Lamps
Estados Unidos
Aproximadamente 1 mês usando o app
Product Customizer deixou uma resposta 12 de janeiro de 2022

Hello to our friends from Custom Moon Lamps

We’re pleased to read that you liked the app and the customer service. I understand that you were not quite satisfied with the way the options looked on your product page and that you cannot upload multiple files at once using the app. We can help you with both the issues if you can kindly reply to the emails we sent you. I will personally handle the request for you right till the end. We always try to go the extra mile to resolve the issues of our merchants so that they always leave with a positive experience.

We're really thankful for amazing customers like you and your feedback which will definitely help us improve our app and the services even better. We hope your store scores it big online!

Cheers,
Pushpesh & the Product Customizer Support Team

31 de agosto de 2020

Super easy to use! Very helpful when I needed it and they reply quickly! Thank you Product Customizer Team!

PicFoams.com (Inspirational Cut Outs)
Estados Unidos
Aproximadamente 1 mês usando o app
Product Customizer deixou uma resposta 1 de setembro de 2020

Hello to our friends from PicFoams.com (Inspirational Cut Outs)!

Very awesome of you to leave this fantastic review for us here! We really appreciate this! Thank you for your support it means the world to us :-)

Melissa & The Product Options & Customizer Team

22 de julho de 2021

Lot of flexibility to setup different type of options and price them. Make sure you are OK with some limitation when you are not on Shopify Plus, tough.

Humance
Canadá
Mais de 2 anos usando o app
Product Customizer deixou uma resposta 22 de julho de 2021

Hello to our friends from Humance

We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for all our customers.

Cheers,
-Pushpesh & the Product Customizer Support Team

31 de março de 2022

Thanky ou to aman for setting up my account properly for me otherwise I would be very stuck. I ran my store for a day with it setup incorrectly !

Puppy Rush
Austrália
Aproximadamente 1 mês usando o app
Product Customizer deixou uma resposta 31 de março de 2022

Hello to our friends at Puppy Rush

Thanks for sharing your review with us and the community. We're thrilled to learn that Aman helped you set up your account properly. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team