Avaliações (1.683)

Classificação geral
4,8
Número por nível de avaliação
  • 88% das avaliações são de 5 estrelas
  • 6% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 4% das avaliações são de 1 estrelas
3 de novembro de 2022

Great Support, Great app nothing to complain about, took me some time to figure out but their support helped me out and i was all setup in no time

CozywithPets
Dinamarca
1 dia usando o app
Product Customizer deixou uma resposta 8 de novembro de 2022

Hello to our friends at CozywithPets

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Tanu & The Product Customizer Support Team

28 de maio de 2019

The reason for three stars is that the app messed up the custom liquid I had done by a developer we hired. Please be aware that most developers won't fix any issues that arose from an outside source and will charge you to fix the glitch (which can be very costly) Product Customizer will say that it is not within their support to fix the issue that their theme created. In the end, even though the app looked promising and support did a great job making it look like part of your theme, we could not use the app. I would recommend this app if you do not have any custom liquid done on your product page. Also, remember to duplicate your theme before downloading the app. I was able to delete all the app's liquid within my theme with no problem and my issue was resolved once everything was deleted. Also, support was very helpful in all other matters and they do try to make their app work with your theme.

A Gilded Leaf
Estados Unidos
Aproximadamente 1 mês usando o app
Product Customizer deixou uma resposta 28 de maio de 2019

Hello!
This is Sean, the Customer Success Manager for Product Customizer. We took over this app from the previous owner :)

You left a negative review for Product Customizer a long time ago and I am emailing to see if you wouldn’t mind removing it (or adding more stars)?

We have already made several improvements and fixes to past issues with this app (including new features and 24/7 support) - and it REALLY helps our ranking on the App Store if we can remove the handful of negative reviews.

Please let me know how I can support you and help in return? I appreciate it very much!

-Sean & the Product Customizer Team

---------------------------
Previous Reply:​

This is Sean, the Customer Success Manager with Product Customizer. I wanted to say thanks for taking the time to review us. Our tier-2 tech support guy Daniel tried his best to figure out your formatting issue for a couple of days, but couldn't. ​Every now and than, we encounter a theme that we just can't seem to get working seamlessly with our app (granted that's VERY rare), and it is super frustrating for us when that happens, because we want it to work perfectly for ever user and client of ours.

​Again, please accept our apologies that this happened this way. Thanks for your understanding... ​Sean Hyatt, Customer Success Manager, Product Options & Customizer

12 de outubro de 2016

The best part about this application is the attention placed on customer service. The team at ShopStorm will go out of their way to help you. It's a big asset beyond all of the great customized options you can implement with the application itself. Thanks!

Mfpa Usa
Estados Unidos
Aproximadamente 1 mês usando o app
10 de fevereiro de 2014

I am a neophyte and this app was very easy to understand. I had a tough time putting snippets in the right place; one quick email and their support team did it for me! I played around with the options and quickly got them installed. I ended up using a different app only because I needed different functionality. When I wrote to explain and ask how to remove the CS-installed snippets, they got right back to me to explain how. Wonderful team @ Product Customizer.

2ChicNails
Estados Unidos
24 dias usando o app
30 de janeiro de 2018

So handy to have! You're able to customize everything. I just wish I could customize how many quantities I have of something (for example - necklace chain colours but I only have 1 left of a certain colour)

Prairie Mama Birth Services Dna Keepsake Jewelry
Canadá
Aproximadamente 1 mês usando o app
7 de agosto de 2019

Only just started using this app but works well for the initial couple of products I've used it for. Easily installed, support does all the work if necessary and response is very quick indeed.

Elstead Maps (UK) Ltd
Reino Unido
Aproximadamente 1 mês usando o app
Product Customizer deixou uma resposta 19 de agosto de 2019

Hello friends from Elstead Maps!

Many thanks for taking the time to give us this 5-star rating. Our team does try hard to respond quickly and implement fixes in real-time. We appreciate your business and hope your store sells millions! :)

-Sean the Customer Success Manager, & The Product Options and Customizer Support Team

3 de julho de 2019

Love this app so much, it has allowed me to completely customise my listings to make it extremely customer friendly

Wallflower Arrangements
Austrália
Aproximadamente 1 mês usando o app
Product Customizer deixou uma resposta 5 de julho de 2019

​Hello friends at Wallflower Arrangements! This is Sean, the Customer Success Manager with Product Customizer :)

Really cool that you took the steps to leave us this stellar review! Thank you! Glad our app could fill that "variant gap" for you. Hope Wallflower Arrangements is a big hit in the online world in the coming months!

-The Product Options & Customizer Team

1 de fevereiro de 2014

This is a great little app.
Unbelievably simple and straight forward.
Talk about a time saver

Why can't all the others be like it??? :-)

Looking forward to adding more products to my catalog!

Bitch T-Shirts™
Estados Unidos
1 dia usando o app
13 de julho de 2022

I was having some problem with setting the app up on my Site. I contacted them and they were back with me in just a few minutes. They set everything up for me. The service was outstanding

Gift Basket Village
Estados Unidos
1 dia usando o app
Product Customizer deixou uma resposta 14 de julho de 2022

Hello to our friends at Gift Basket Village

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do.

Cheers,
Pushpesh & the Product Customizer Support Team

15 de junho de 2018

User friendly, simple interface, able to implement and put to use very quickly. I had a few questions and customer care was quick to respond and accommodate, same day. I'm a happy customer!

Halo Print Shop
Estados Unidos
Aproximadamente 1 mês usando o app