Avaliações (1.784)

Classificação geral
4,8
Número por nível de avaliação
  • 88% das avaliações são de 5 estrelas
  • 6% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 4% das avaliações são de 1 estrelas
11 de agosto de 2023

It works great, and if you happen to have an issue, their tech support is extremely fast and efficient!

gruporosadorodriguez
República Dominicana
3 meses usando o app
Product Customizer deixou uma resposta 14 de agosto de 2023

Greetings to you gruporosadorodriguez,

Thank you for taking the time to give us this great review. We are happy that our tech support could quickly assist you and that our app works great for your store. It is always fantastic that Product Options & Customizer can do what is needed to customize your products!

Stephanie & The Customer Support Team

Data de edição: 2 de outubro de 2023

We have been a Product Customizer client/user for 8 years now. Our entire business is based on custom names, addresses, graphics, etc. to laser engrave and embroider on a wide variety of luggage and equipment tags. In those 8 years, we have only had to reach out 3 times, the latest happened this weekend when we updated our store theme to the latest version. The team quickly responded with a solution and stayed in communication the whole time - allowing us to test and publish our update. Highly recommend! Thank you for the many years of great customer support.

YourBagTag
Estados Unidos
Aproximadamente 8 anos usando o app
Product Customizer deixou uma resposta 6 de julho de 2020

Hello to our friends from YourBagTag,

We really appreciate this awesome review!, thank you for your continued support! Thanks also for the kudos for our customer service, we will definitely let Steven know his assistance was greatly appreciated. We hope your store is super-successful online!.

-Melissa & The Product Options and Customizer Support Team

Data de edição: 5 de setembro de 2022

Update - 05.09.22
I've had a slight issue with the custom personalisation input, Aman fixed it straight away, hats off and very good service. Thank you. Very responsive and fixed the issues on my draft theme. Delighted with the service. I recommend this app to anyone, very professional. Thank you ~ Azana

Azana Photo Frames
Reino Unido
Aproximadamente 8 anos usando o app
Product Customizer deixou uma resposta 8 de junho de 2020

Hello friends from Azana Photo Frames Sleepwear!

Thanks very much for taking the time to leave our app this kind review! We are so glad you are delighted with our service. Hope Azana Photo Frames is massively successful, and let us know if you encounter any issues at any time - we are always here to help!

-Sean the Customer Success Manager & The Product Options and Customizer Support Team

3 de agosto de 2022

Needed some customer support to make it work correctly, but he was very helpful and it now works as it should! Thanks!

JamieLeAnn
Estados Unidos
3 meses usando o app
Product Customizer deixou uma resposta 4 de agosto de 2022

Hello to our friends at JamieLeAnn

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success.

Tanu & The Product Customizer Support Team

30 de novembro de 2020

I've been using this app for years now. I recently did something silly that removed the code and messaged them late at night, by 9am the next morning they had it squared away and all is well. Super easy to use, would definitely recommend. Great customer service. I use with the Retina theme.

Figs & Ginger
Estados Unidos
Aproximadamente 8 anos usando o app
Product Customizer deixou uma resposta 1 de dezembro de 2020

Hello to our friends from Figs & Ginger

A big heartfelt thank you for leaving this great review! Thanks for the kudos on our customer service, we are glad we could be of great help to you :-) we wish Figs & Ginger major success online!

-Melissa & The Product Options & Customizer Team

Data de edição: 2 de dezembro de 2021

Amazing quick service from Aman! Helped us out with an issue we had after we had updated our them and fixed it quickly. Thank you!

The Drifting Bear Co
Reino Unido
Quase 8 anos usando o app
Product Customizer deixou uma resposta 11 de novembro de 2021

Hello to our friends from The Drifting Bear Co

We’re pleased that Kevon was able to help you quickly. Thank you for taking out the time to leave such a wonderful review. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

Data de edição: 14 de fevereiro de 2017

The Product Customizer app saves me so much time and money!
Lots of rings we sell comes in the customer's choice of 24 different sizes, plus 5 different material options, plus 13 different center stone shapes, PLUS 9 different center stone sizes! These multiple different options used to mean that every ring spent hundreds of SKUs and without upgrading to a higher level of Shopify, I'd be limited to a very small selection of jewelry.

This app allows me to add different product options without the hassle of a 100,000 excel sheet for each product import -- and the saved sets make it a task that takes less than 5 seconds for each product.

I love it!

That said, my only wish for this product would be that it would allow for different product options input by Product Optimizer to update the cost of the product (like having different variants in Shopify does). Update: February 2017 I had asked for this variant pricing option for a year or more and it looks like the team at Product Customizer added this feature. I'll be using it soon.

Cubiczirconia
Estados Unidos
Quase 8 anos usando o app
27 de maio de 2022

3 choices? That is what Shopify gives you. Unlimited choices is what this app gives! Needed help from the developers but they were very quick and helpful in getting going

Easy Daysies
Canadá
3 meses usando o app
Product Customizer deixou uma resposta 30 de maio de 2022

Hello to our friends at Easy Daysies

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the Product Customizer Support Team

16 de dezembro de 2021

Kevon is super helpful in troubleshooting the issues that I have had with this app. He goes above and beyond to answer questions and find solutions! Thank you Kevon!

monogramsonwebster
Estados Unidos
Quase 8 anos usando o app
Product Customizer deixou uma resposta 17 de dezembro de 2021

Hello to our friends from monogramsonwebster

Thank you for your glowing review. We're so happy to hear that you are enjoying Product Customizer. Kevon is our team's superstar and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Kevon, who we know will be delighted to read your comment.

Cheers,
Pushpesh & the Product Customizer Support Team

26 de julho de 2023

Shevaugn and Nicoz are wonderful! Very helpful. This app is a solid addition to our shopify store. I am lookng forward to future updates!

RENDER3D
Estados Unidos
3 meses usando o app
Product Customizer deixou uma resposta 28 de julho de 2023

Greetings RENDER3D,

Thank you for your glowing review. It is great to hear that Shevaughn and Nicoz were able to assist you with your store. Do not hesitate to reach out if you need more assistance as you set up your store.

Stephanie & the Customer Support Team