Avaliações (1.784)
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Customer service is really bad. They only care about stores that pay a lot of money. Don't expect any help from them. The way to answer is also ridiculous
Hi OneStore,
We do not have any record of you reaching out to our team for support. Records indicate that you uninstalled the application on July 8th, did not reach out for support, and then posted this review on July 14th.
We would be happy to assist you and will be reaching out to you immediately. We’re very confident that we can solve whatever issue you are experiencing.
Stephanie and the Customer Support Team
Great product, easy to use out of the box. As soon as I had any issues customer service helped me out within hours, it was amazing! Really friendly CS team. Product does what is says on the label, Adds options and Customizes, really easy to use!
Hello to our friends from Aerial Silks New Zealand
Thank you for leaving us this great review! We are happy we could help :-) We wish you and your store all the best for 2021!
-Melissa & The Product Options & Customizer Team
Love this app! Way simpler than anything else on the market, and the customer service is next level excellent. Highly recommend!
We sell customised items and the functionality of this product is perfect. The customer service and support is absolutely first class.
Hello to our friends from Peach Cards
Thank you for leaving this thoughtful review! We appreciate you taking the time out to write this! We are happy our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!
Tanu & The Product Customizer Support Team
This app is very useful i like it so much, it helps my store to make more money.
Its completely working probably
Hello friends from Live Love Nurses!
Thanks very much for taking the time to leave our app this kind review! Your store is so necessary right now, so we are glad to know about it. Hope Live Love Nurses is massively successful, and let us know if you encounter any issues at any time - we are always here to help!
-Sean the Customer Success Manager & The Product Options and Customizer Support Team
Thank you Aman for solving my problem quickly and efficiently. I recommend the application because in addition to being very valid, the assistance is great.
Hello to our friends at Ronchini
Thanks for sharing your review with us and the community. We're delighted to hear that Aman was able to solve your problem quickly and efficiently. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Thanks for the recommendation.
Cheers,
Pushpesh & the Product Customizer Support Team
The app is working beautifully for us and the support getting stated has been absolutely outstanding.
I'm using this app for various options for a jersey. I wish the conditional logic component was included in the basic plan like some of their competitors, but overall a good app.
Hello to our friends from MandelaMade Shop
Thank you for leaving us this awesome review! We really appreciate the feedback and we will take this into consideration for future updates :-)
-Melissa & The Product Options & Customizer Team
The app runs very well. The support is perfect!
I have downloaded this today and so far so good. I have used the FREE option for now as I only have 1 product that needs personalisation through Shopify. I was being a bit blonde and needed tech support, they were fab, helped out instantly and got me up and running in no time.
Hello to our friends at Moofish
Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Tanu & The Product Customizer Support Team