PC ‑ Custom Product Options
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Deep Das was not only responsive, communicative and professional, he was able to fix our problems and concerns in almost NO time. We are thrilled to work with him and they saved us as we had a deadline! Thank you so much Deep! We are so incredibly grateful for the entire team. Functionality is amazing in Product Options & Customizer and their support is unparalleled.
Thank you so much for your amazing feedback! We’re absolutely delighted to hear that Deep was able to assist you so quickly and effectively — especially under a tight deadline! Your appreciation means a lot to our entire team. We’re thrilled that you’re enjoying the functionality of Product Options & Customizer and truly value your kind words about our support.
Thank you to the software professionals who helped me fix my custom necklace design options. There were a lot of rules to implement and they spent some real time getting it done right. Very happy.
The support team was incredible! They went above and beyond to help me get everything working perfectly. Communication was fast, clear, and friendly, and they made the whole process stress-free. I couldn’t be happier with the service — highly recommend this app!
We greatly appreciate your review! It’s wonderful to hear that our team’s support and communication made your experience seamless. We’re always here to help whenever you need.
Love this app. Have used it several times for customized products. Had issues and tech support messaging responded in less than 10 minutes. Lasandra was amazing and very helpful. I love how easy it is to use and the support is amazing as well. Highly recommend.
Thank you so much for your wonderful review! We're thrilled to hear that you've had a great experience customizing your products and that our support, especially from Lasandra, was helpful. We truly appreciate your recommendation and look forward to supporting you again anytime you need us!
Great option for shopify stores and wonderful customer service! I was having issues getting the options to show up and they helped me within 10 minutes on a holiday!!
Thank you for sharing your experience! We’re so glad our team could help you quickly — even on a weekends. Your support means a lot to us!
Very helpful support staff to integrate the app into your website. Customisation offer is perfect as well
The online support is great across all account types. I submitted via the help page and was contacted within minutes to be assisted. The query took Deep just under 10 minutes to resolve which was great - thank you.
Thank you for sharing your experience! We’re so pleased to hear our support team could respond quickly and that Deep resolved your query in just a few minutes. We’re committed to providing great service across all account types, and it’s wonderful to know we met your expectations.
This might sound too good to be true, but never have I experienced a better software service (in my life). Not only did the software work superbly, but the customer support during and after was both speedy and world class.
Lasandra, thank you for your attention to detail and professionalism. My business owes you a lot for your dedication.
Thank you so much for the amazing review! We're thrilled to hear that both the software and support exceeded your expectations. We'll be sure to pass your kind words on to Lasandra, she’ll be delighted to know her dedication made such a difference. We're honored to support your business and look forward to continuing to do so.
They have great customer support. I needed help on a confirmation email situation and they came through.
Thank you so much for your kind words! We're so glad our team could help you resolve the confirmation email issue smoothly. Your satisfaction means a lot to us — and we’re always here whenever you need assistance again!
I have been using this app for my custom stationery store for several years. I recently changed theme and was struggling with options not showing. I jumped straight on to chat and had excellent customer support from Lasandra who resolved the issue very promptly!
Thank you for your review! It's great to hear that the app has been a reliable tool for your custom stationery store over the years. We're especially glad the recent theme update issue was resolved quickly and that the support provided by Lasandra met expectations. Your feedback is truly appreciated.