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Customer support was very helpful, I had an issue - partly due to an old theme we were using, and they were able to fix quickly. Even provide additional supportive information.
Hi HIGH-5 PRINTWEAR,
Thank you for your feedback! We're glad to hear that our support team was able to resolve your issue quickly and provide extra guidance along the way.
We appreciate your support!
Once the app was set up correctly, it seems to work great.
Hi Apex Performance Premier Racing Outfitters,
Thank you for sharing your experience! We're glad to hear the app is working great for you.
We appreciate your feedback!
Powerful tool for a very reasonable price, live chat team is very helpful.
Hi Shedlife Workwear,
Thank you for your feedback! We're glad to hear that our support team was helpful. We're here to support you every step of the way.
Thanks for choosing our app!
best experience sir helped me very politely and very calmly and he also gave me solution regarding other things.
Hi Crazystore,
Thank you for your review! We're pleased to hear that our team provided you with a polite and calm experience, offering solutions to your issues. We always aim for the best customer service and it's great to know we could help.
I like the customization a lot so far. I've just gotten started, so I have yet to see how the app works in the long term.
Hi Police Seating,
Thank you for your feedback! We're glad to hear that you're enjoying the customization options so far. As you continue to use the app, we hope it meets your long-term needs as well.
Thank you for choosing us!
The App is very good but nothing on this planet is perfect so I can't give 5 stars. I will say, the response from customer service is outstanding. Whenever there has been an issue, the service team gets "ON IT" immediately. The app does have a few limitations but when used for it's intended purpose, it can't be beat! Way to go PC!
Hi there FixHome,
We appreciate you taking the time to give us this review and acknowledging our support resources. We strive to give immediate attention to assisting merchants such as you with results so that you can get your store set up the way that you want. Thanks again!
The Support Team
Customer support was great. Walked me through exactly what needed to be done and should have my app error fixed!
Shevaughn was very helpful.
Thank you
Hi Next Level Sports,
Thanks for the nice review! Shevaughn is an excellent team member and we're thrilled that you had a great experience with our support team. Please always feel free to reach out to us!
This is a great app to customize your product pages. I have used it for years.
If there are any problems my emails are answered very quickly and the issue is resolved efficiently.
Hi CharlieBoy - The Shirt Makers,
Thank you for your review! We're thrilled to hear that you've been using our app for years and find it great for customizing your product pages. We're also glad to know that our support team has been responsive in addressing any issues efficiently. Thanks for sharing!
We used this app for almost two years and it worked well. We changed some of our product lines and no longer needed the app. Shevaughn was tremendous in helping with closing the account and helping me with a couple of technical issues.
Hi Utopia Products,
We're sorry to see you go, but completely understand that the needs of your business can change. We're thrilled to have the privilege of serving merchants such as yourself. Thank you in particular for recognizing Shevaughn, who is an absolutely outstanding employee. If your product lines change again, we will always be here to assist you!
it does the job i needed and the customer service was outstanding. The Tech Support team worked with me until it was all good. The steps can be a bit confusing since this is essentially a bolt-on on top of the Shopify data models and templates. At the end of the day though, it was just want i needed.
Hi Malibu Skate Wear,
Thanks for the positive feedback and for recognizing the effort of our customer service team. Our developers are hard at work making some UI improvements which should make the initial steps much easier in the future. That said, our support team is always here to assist you, so please do not hesitate to reach out!