Recensioner (1 766)

Helhetsomdöme
4,8
Antal per omdömesnivå
  • 88 % av omdömena har 5 stjärnor
  • 6 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 4 % av omdömena har 1 stjärnor
22 juli 2024

The customer service chat is great. The agent i was chatting with, Deepanjoy, understood my concerns and they solved all of my problems very quickly

Suite Cuisine
USA
13 dagar användning av appen
Product Customizer svarade 25 juli 2024

Hi Suite Cuisine,

Thank you for your review! We're thrilled to hear that our team member Deepanjoy was able to understand your concerns and resolve your problems quickly.

We're committed to providing excellent customer service and appreciate your support!

10 maj 2023

Great app. A very reponsive and helpful support.

The Wedding Locks
Lettland
3 månader användning av appen
Product Customizer svarade 11 maj 2023

Hello to our friends at The Wedding Locks

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Product Customizer Support Team

Redigerat 3 maj 2021

If You don't understand something , they an have excellent team to help you with all your needs, And really quick response time . So far this app has worked great for me

ShyneCustumz
USA
3 månader användning av appen
Product Customizer svarade 4 maj 2021

Hello to our friends from ShyneCustumz

We are happy we could assist :-) Thank you for leaving this wonderful review! We sincerely appreciate it!

-Melissa & the Product Customizer Support Team

3 december 2021

5 stars for customer service. Responsive and will assist with coding to get the app suited to your needs.

East Oak Handmade
USA
3 månader användning av appen
Product Customizer svarade 7 december 2021

Hello to our friends from East Oak Handmade

We’re pleased that we were able to provide you with excellent service. We are incredibly grateful that you took the time out to leave us such a wonderful review. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

16 april 2024

Absolutely amazing product for my online store. Customer service is even better with their fast response and fast fix to my problem. Highly recommend!!

Southern Glow Designs by Jennifer Marie
USA
3 månader användning av appen
Product Customizer svarade 18 april 2024

Hi Southern Glow Designs by Jennifer Marie,

Thanks so much for the positive feedback! We are so happy to hear that our app is suiting your needs and that you had a great experience with our support team. This is exactly the experience that we want merchants to have with our team. Please always feel free to reach out to us for any future needs!

30 januari 2024

I recently engaged with Product Options & Customizer, and I am thoroughly impressed. The service provided is exceptional, exceeding my expectations in every aspect.

What truly sets this service apart is the remarkable customer support. The team is not only highly knowledgeable but also incredibly prompt in their responses. Any questions or concerns I had were addressed swiftly, showcasing a dedication to customer satisfaction that is truly commendable.

The support team ensured a seamless experience with the service, offering clear solutions to any issues I encountered. Their professionalism and eagerness to assist made a lasting impression.

Vincere
Portugal
3 månader användning av appen
Product Customizer svarade 1 februari 2024

Hi Vincere,

This is a fantastic review and we appreciate you taking the time to leave it for Product Options & Customizer and the team. We strive to provide the best customer support services to our merchants and we are happy that you got to experience this with our team. We want to always be assisting and educating when we interact and it appears that you experienced that. We all know the importance of a great customer service experience. It is vital to our business. Thank you again and do not hesitate to reach out anytime you need us!

3 maj 2023

Great app for displaying options. Helpful customer service (especially Aman)
FYI - Customer service is not open on weekends.

Angeltripp Hair
Irland
3 månader användning av appen
Product Customizer svarade 5 maj 2023

Hello to our friends at Angeltripp Hair

Thanks for sharing your review with us and the community. We're thrilled to learn that Aman was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store a great success!

Tanu & The Product Customizer Support Team

27 januari 2022

Fast and great customer service. First time using is so i didn't know how to add an option. Anan understood my issue and solved it quickly. Look forward to exploring more possibilities with this app

RoseAtelierDesigns
Kanada
3 månader användning av appen
Product Customizer svarade 27 januari 2022

Hello to our friends from RoseAtelierDesigns

Thank you for your glowing review. We're so happy to hear that you are enjoying Product Customizer. Aman is our team's superstar and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Aman, who we know will be delighted to read your comment.

Tanu & The Product Customizer Support Team

8 mars 2023

Really helpful team and support!! They helped me quickly with no problems, so on more time, thank you!

Almazes
Sverige
3 månader användning av appen
Product Customizer svarade 9 mars 2023

Hello to our friends at Almazes

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Product Customizer Support Team

21 januari 2024

Great Customer Service!

Rock Island Signs
USA
3 månader användning av appen
Product Customizer svarade 23 januari 2024

Greetings Rock Island Signs,

Thank you for reviewing our support services. Let us know if you need anything.

The Support Team