Recensioner (1 784)

Helhetsomdöme
4,8
Antal per omdömesnivå
  • 88 % av omdömena har 5 stjärnor
  • 6 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 4 % av omdömena har 1 stjärnor
Redigerat 15 februari 2019

This is one of my favourite apps now. Allows me to customise every product any way I want it.
The support team is fantastic, and is always there.
Would definitely recommend 10/10

Dogify
Australien
Ungefär 2 månader användning av appen
8 december 2016

The app allowed me to add many necessary fields to my products that were not offered by Shopify.

In addition, I am not very liquid-saavy and their support was able to help me get the additional fields added to my notifications.

Very worth the $17.99/month!

Shop Sps
USA
Ungefär 4 år användning av appen
Redigerat 16 september 2020

This App is not consistent anymore, Used to be good somedays better than others, It's really slowing us down adding products as the product data as become extremely slow at updating!!!!!! it can take up to an hour for to be able to to add the personalisation fields for a product!!!!!!!

Update Sept 2020 - Still Having Issues

Gifts24-7.co.uk
Storbritannien
Nästan 4 år användning av appen
Product Customizer svarade 16 januari 2020

Hello!
This is Sean, the Customer Success Manager with Product Customizer.

Thanks for leaving this review. Early this morning we became aware of a rare server "backlog" in the middle of the night. We have worked hard this morning to clear it out and get it back to normal. Things should be back to normal now. I'll email you directly as well. Thanks for your understanding! We'd love a few more stars on this review if you'll consider it - it makes a big difference with our ranking on the app store.

Thanks very much, I'll keep you updated if there's any other issues!

-Sean H & The Product Customizer Support Team

20 december 2021

Aman was super helpful ! very intelligent and helped us see how we can utilise the app, awesome stuff !

StickerSupplyCo.
Nya Zeeland
Ungefär 2 månader användning av appen
Product Customizer svarade 21 december 2021

Hello to our friends from StickerSupplyCo.

Thanks for sharing your review with us and the community. We're thrilled to learn that Aman was able to help you with the app. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

18 januari 2022

I used a competitor before using Product Customizer. Unfortunately, the competitor would create new variants, which eventually slowed down my website. In addition, Google Merchant Center warned me that my website price was different from my feed price, and I use an aftermarket feed app. Finally, after numerous warnings that Google would shut down our account, I was forced to look for a new solution. I tested other "Product Option" apps, which are all difficult to install and set up. There isn't a plug-and-play solution. Product Customizer was the easiest, but it is still not straightforward. I ran into some issues, and Sheniel responded quickly and resolved my problems. Customer service is friendly, quick, and knowledgeable. I am thankful I found them!

Emassagechair
USA
Ungefär 2 månader användning av appen
Product Customizer svarade 18 januari 2022

Hello to our friends from Emassagechair

Thanks for the awesome review. We're so happy to hear that you are enjoying Product Customizer. We will let Sheniel know that his assistance is greatly appreciated :-) We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Tanu & The Product Customizer Support Team

4 november 2016

This app has solved so many things for our shop, so that people can pick things and enter custom info up front instead of us having to spend time emailing with them afterwards. It works great, and when I switched themes recently the support staff was brilliant in helping me getting it to work (and look great) on the new theme. We're now using 2 ShopStorm apps in our shop, very happy with both of them.

Ideal Bookshelf
USA
Ungefär 4 år användning av appen
Redigerat 11 oktober 2021

App works great- has a problem with our cart page talking to the app but Sheniel had some of the best customer service we have ever experienced. She got the issues resolved right away, and was very communicative to us during the process. Would HIGHLY recommend!

Rivalry Brews
USA
Ungefär 2 månader användning av appen
Product Customizer svarade 12 oktober 2021

Hello to our friends from Rivalry Brews

We’re pleased that Sheniel was able to resolve all your issues with the app promptly. We’ll make sure we pass your kind words along to Sheniel, who we know will be delighted to read your comment. Thanks for taking out the time to leave such a wonderful review. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

17 april 2014

It adds extra customization in a much easier way than cranking it out the Shopify way, and you can also add extra variables! Customer support has been great and fast. I just wish you could edit sets you had already created instead of deleting and reapplying new ones. Maybe in an upgrade?

Gourmet Popcorn NYC
USA
Ungefär 4 år användning av appen
28 april 2018

Love it! This is an excellent app. Easy to use and works great without any negative issues.

Vwaq
USA
Ungefär 4 år användning av appen
1 juni 2022

The app is easy to install and customize. I had a little problem and their support was AMAZING!!!! They went above and beyond to help and solved the issue in no time.

Uniqcorn Exceptionnel
USA
Ungefär 2 månader användning av appen
Product Customizer svarade 1 juni 2022

Hello to our friends from Uniqcorn Exceptionnel

We are incredibly grateful that you took the time out to leave us such a wonderful review. We're so happy to hear that you are enjoying Product Customizer. We are delighted our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!

Tanu & The Product Customizer Support Team