Recensioner (1 766)

Helhetsomdöme
4,8
Antal per omdömesnivå
  • 88 % av omdömena har 5 stjärnor
  • 6 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 4 % av omdömena har 1 stjärnor
26 juli 2021

I was having a problem with the app adding a list of prices for one item. Sheniel was very helpful and patient with me as she helped me resolve my issues and retain the app. Thank you so much Sheniel!!

Miss Angel's Make It Personal, LLC
USA
2 månader användning av appen
Product Customizer svarade 27 juli 2021

Hello to our friends from Miss Angel's Make It Personal, LLC

Yolanda, We’re pleased that Sheniel was able to resolve all your issues with the app. Thanks for taking out the time to leave such a wonderful review. We wish you and your store great success!

Cheers,
-Pushpesh & the Product Customizer Support Team

21 november 2022

Great app and has amazing customer service! Tech support is swift to respond. I highly recommend this app!!

Tinyexplorersboutique
USA
2 månader användning av appen
Product Customizer svarade 21 november 2022

Hello to our friends at Tinyexplorersboutique

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

3 mars 2024

The app is great, and I actually encountered a few issues and the team helped me right away. they even stayed with me in the chat for hours until all my issues are solved, and made some unique adjustments just for me without charging me a penny.

The guy who helped me called "Deepanjoy", if you have him on chat, you are in a great hands.

Shape by kate
USA
2 månader användning av appen
Product Customizer svarade 5 mars 2024

Hi Shape by kate,

Thank you for leaving this review. Deepanjoy is an absolute rockstar on our team! Please do not hesitate to reach out to us for any future needs!

17 juni 2020

Perfect app. I love how the customer service is reactive and problem solver. Thank you so much and I wish you good luck !

Canicrown
Storbritannien
2 månader användning av appen
Product Customizer svarade 18 juni 2020

Hello friends from Canicrown!

Really appreciate the kudos here! Our team is happy to customize where possible to get what you are needing. I've shared your kudos with the whole support team!

-Sean & The Product Options and Customizer Support Team

27 november 2019

Takeen is awesome rep he always answers promptly and did 6 adjustement for us to get it working. We appreciate his effort

Frozen Stars
USA
2 månader användning av appen
Product Customizer svarade 29 november 2019

Hello friends from Frozen Stars,

Thanks for this great review for our app. We agree that Takeen is awesome - and we appreciate you saying so. Hope your store sells millions online! :)

-Sean the Customer Success Manager & The Product Options and Customizer Support Team

21 januari 2016

Not only is this a brilliant app, but the customer service is second to none!

Firstly, I felt a little worried about inserting the snippet correctly, but then they offered to do it for me! ("What?..and for nothing?!")

Then I was a bit ham-fisted, and fouled something up on their perfect code..(I really should leave these things well-alone!) but they very happily fixed it for me in no time at all! If all other software companies worked like this, I'd be skipping through fields of sunlit daisies all my life!!

Seriously though. It's so much better than others I could mention (and have actually tried before)..I particularly love the way you can simply create complete banks of questions or question-types and then re-deploy them on any new products you choose to advertise. This alone saves hours or bleary-eyed key-smashing angst!

Take a look at my site if you wish, I've got loads of personalisations...tricky? Not for these guys! Not for me!

I love it.

Talbot And Bourne
Storbritannien
2 månader användning av appen
22 juli 2021

great app. The staff is really supportive. Suitable for every store which need customize their products

Tatkuink Clothing
USA
2 månader användning av appen
Product Customizer svarade 22 juli 2021

Hello to our friends from Tatkuink Clothing

Thanks for the awesome review. We work hard to meet customer expectations and we're happy to hear we hit the mark for you. We wish you and your store great success!

Cheers,
-Pushpesh & the Product Customizer Support Team

9 maj 2022

Aman, the technician that has helped me is extremely helpful! The replies are quick and efficient. Great app!!

Br Made Workwear
Australien
2 månader användning av appen
Product Customizer svarade 9 maj 2022

Hello to our friends at Br Made Workwear

We are incredibly grateful that you took the time out to leave us such a wonderful review. We're so happy to hear that you are enjoying Product Customizer. We are delighted Aman was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!

Cheers,
Pushpesh & the Product Customizer Support Team

Redigerat 7 juni 2023

I recently encountered an issue with the "option requirement" feature in Product Options and was fortunate enough to receive assistance from Shevaughn, one of their technical support specialists. I am compelled to share my experience and highlight the exemplary service I received.

From the very beginning, Shevaughn proved to be an invaluable resource. Despite my limited knowledge of the software, he patiently fixed the issue.

Shevaughn's expertise in Product Options was evident throughout our interaction. He quickly identified the root cause of my issue and offered a clear and concise solution. As a result, I was able to resolve the "option requirement" problem with minimal difficulty.

In addition to his technical prowess, Shevaughn displayed excellent customer service skills. He was attentive, empathetic, and responsive, making me feel valued and heard as a customer. His friendly demeanor and genuine willingness to help made the entire experience positive.

I cannot express enough gratitude for Shevaughn's exceptional technical support. He is a true asset to the Product Options team and a shining example of what customer service should be. Thanks to his help, I can now confidently and easily use the "option requirement" feature. I highly recommend Product Options, not only for their excellent software but also for their unparalleled customer support, exemplified by professionals like Shevaughn.

Camila's Patisserie
USA
2 månader användning av appen
Product Customizer svarade 3 april 2023

Hello to our friends at Camila's Patisserie

Thanks for sharing your review with us and the community. We're thrilled to learn that Aman was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

28 april 2023

It is the best app I have ever used to customize my products on Shopify. Customer support is the best and fastest I've ever seen. Recommended 100%

Courier Running Club
Spanien
2 månader användning av appen
Product Customizer svarade 28 april 2023

Hello to our friends at Courier Running Club

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team