Recensioner (1 764)

Helhetsomdöme
4,8
Antal per omdömesnivå
  • 88 % av omdömena har 5 stjärnor
  • 6 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 4 % av omdömena har 1 stjärnor
Redigerat 13 september 2024

Very prompt support and help from the team
Best part is they have a free version for 1 product, and they have wonderful service even after using the app for a while!

Star Maps UAE
Förenade Arabemiraten
3 månader användning av appen
Product Customizer svarade 26 juni 2024

Hi Star Maps UAE,

Thank you for your feedback! We're glad our team member Deep was able to assist you quickly. It's great that you find the free version useful for starting out. Providing excellent customer service is important to us.

Thank you for choosing us!

16 april 2024

Absolutely amazing product for my online store. Customer service is even better with their fast response and fast fix to my problem. Highly recommend!!

Southern Glow Designs by Jennifer Marie
USA
3 månader användning av appen
Product Customizer svarade 18 april 2024

Hi Southern Glow Designs by Jennifer Marie,

Thanks so much for the positive feedback! We are so happy to hear that our app is suiting your needs and that you had a great experience with our support team. This is exactly the experience that we want merchants to have with our team. Please always feel free to reach out to us for any future needs!

30 april 2024

Aman was wonderful - worked with our UK team to solve our US issue - all good!

STUDIO BURKE DC
USA
Nästan 5 år användning av appen
Product Customizer svarade 7 maj 2024

Hi STUDIO BURKE DC,

Thank you for your review! We're thrilled to hear that our team member Aman was wonderful and effectively collaborated with your team to resolve your issue. Ensuring seamless support across regions is crucial to us, and we're glad to have met your expectations. Thanks again for your kind words!

15 oktober 2024

Brilliant Customer Service

Custom Shinz
Storbritannien
Ungefär 23 timmar användning av appen
Product Customizer svarade 21 oktober 2024

Hi Custom Shinz,

Thank you for your feedback! We're thrilled to hear that you had a great experience with our customer service. Providing excellent support is our top priority!

We appreciate your support!

29 mars 2024

Have been using this app for many years. The team is helpful with troubleshooting.

Keepsake by Ryo
Singapore
Mer än 7 år användning av appen
Product Customizer svarade 1 april 2024

Hi Keepsake by Ryo,

Thank you for being a long time member of Product Options and Customizer! We're thrilled to continue serving your store and are very gratified to hear that you had a great experience with our support team. Happy selling!

Redigerat 3 mars 2024

A great app for all those is product customization business. I am more than pleased with level of professional assistance from the team. Their response is timely and always go an extra mile to answer your query. The upload of the images into Shopify is seamless when using this app.

Photo Gifts Online
Sydafrika
Ungefär en månad användning av appen
Product Customizer svarade 23 februari 2024

Hi there Photo Gifts Online,

We love to hear that Product Options & Customizer is giving you the customization that you are looking for. Thanks for giving us this great review.

The Support Team

26 april 2024

They are very kind and fast. Thank you !!!

Edible Prints On Cake (EPoC)
USA
Ungefär 9 år användning av appen
Product Customizer svarade 29 april 2024

Hi Edible Prints On Cake (EPoC),

Thank you for your kind words! We're delighted to hear that you had a positive experience with our team and that we were able to assist you promptly. Thanks again for sharing!

3 mars 2024

The app is great, and I actually encountered a few issues and the team helped me right away. they even stayed with me in the chat for hours until all my issues are solved, and made some unique adjustments just for me without charging me a penny.

The guy who helped me called "Deepanjoy", if you have him on chat, you are in a great hands.

Shape by kate
USA
2 månader användning av appen
Product Customizer svarade 5 mars 2024

Hi Shape by kate,

Thank you for leaving this review. Deepanjoy is an absolute rockstar on our team! Please do not hesitate to reach out to us for any future needs!

16 mars 2024

Excellent app and support. This app might seriously have the best customer support ever. The app works great very easily and whatever you can’t figure out, they help you quickly super recommend.

Marianella
USA
3 månader användning av appen
Product Customizer svarade 18 mars 2024

Hi Marianella,

Thank you so much for taking the time to leave us this review! We are so happy to hear that you had such a positive experience with our support team. All of our team members go above and beyond for our merchants and we are thrilled when this effort is recognized. Thanks again, and please always feel free to reach out to us!

10 juni 2024

The support provided is outstanding. I asked how to do something and 2 seconds later, it was done - they did it for me :) Thank you!!!

Forrest Fit
USA
6 månader användning av appen
Product Customizer svarade 19 juni 2024

Hi Forrest Fit,

Thank you for your feedback! We're delighted to hear that you found our support outstanding. It’s great to know that our team handled your request so quickly.

Thanks for sharing your experience!