Recensioner (1 784)

Helhetsomdöme
4,8
Antal per omdömesnivå
  • 88 % av omdömena har 5 stjärnor
  • 6 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 4 % av omdömena har 1 stjärnor
Redigerat 19 november 2015

Nice app and one we've used for quite a while now, very annoying though if you have thousands of products and you decide you need to alter or fine tune the variants, instead of simply changing group set you have to do it one by one taking days.

Also, by now for an app of this age, we would had expected conditional logic to had been developed and optional pricing for variants.

Whtshirtmakers Com
Storbritannien
Nästan 2 år användning av appen
Product Customizer svarade 19 mars 2020

Hello!
This is Sean, the Customer Success Manager for Product Customizer. We took over this app from the previous owner :)

You left a negative review for Product Customizer a long time ago and I am emailing to see if you wouldn’t mind removing it (or adding more stars)?

We have already made several improvements and fixes to past issues with this app (including new features and 24/7 support) - and it REALLY helps our ranking on the App Store if we can remove the handful of negative reviews.

Please let me know how I can support you and help in return? I appreciate it very much!

-Sean & the Product Customizer Team

4 januari 2019

This app helped us create a custom product quickly and easily, but more important: the folks who built it were extremely helpful. Fast responses to requests and detailed explanations made all the difference - thanks!

Common Practice
USA
21 dagar användning av appen
3 november 2021

I had an issue I needed fixing with the app, so I dropped them an email and they were so quick to help me and get it fixed! Thank you Yaneeke!

Hoadys
Storbritannien
20 dagar användning av appen
Product Customizer svarade 4 november 2021

Hello to our friends from Hoadys

Josie, thank you so much for leaving us this awesome review! We really appreciate the kudos! We are glad we could help, don't hesitate to reach out to us if you have any more queries.

Cheers,
Pushpesh & the Product Customizer Support Team

29 juli 2020

This app is easy to use and provides a lot of functionality. The support was fast and friendly as well. Definitely recommend!

Sara Gabriel B2B
USA
19 dagar användning av appen
Product Customizer svarade 29 juli 2020

Hello to our friends from Sara Gabriel B2B,

Thanks a lot for leaving this GREAT review! We really appreciate it! Thanks as well for the kudos on our customer service! We wish your store all the best online!

Melissa & The Product Options & Customizer Team

7 mars 2014

Product Customizer has been a truly awesome app! It makes adding options to each product seamless, no more confusing variant mayhem. This app is extremely user friendly, very quick and simple to use and access. And the best part is their customer service, if you have a question or need help with something they are super quick to not answer but fix it and then follow up to make sure it works correctly. We would highly recommend Product Customizer! No problems or issues to report of as of yet.

crazyrebels.com
USA
19 dagar användning av appen
24 januari 2022

Product Customizer is a great app and would recommend it. We use it for flower orders on our website, it's super easy to use and the support team is always so helpful and quick to respond! The only reason I gave it 4/5 is because there have been a few occasions when required fields have not populated on order forms. Not sure if this is because the customer was able to skip over it or if it just didn't transfer to the order page.

Charleston Street
USA
Ungefär ett år användning av appen
Product Customizer svarade 24 januari 2022

Hello to our friends at Charleston Street

We are grateful that you took the time to share your review with us and the community. Delighted to learn that you had a positive experience with our app. Should you see the issue with the required fields again - please let us know and we will address the issue ASAP. We're glad we could be of service to you and hope we can assist you again soon.

Cheers,
Pushpesh & the Product Customizer Support Team

19 maj 2014

Great way to add custom fields to your website!!!

Designed to Shine
USA
Ungefär ett år användning av appen
3 mars 2016

I now love this app after the recent update. Adding options & templates is super easy. The edit feature on templates is easy and convenient. The edit feature when adding in a bulk edit is easy and convenient. From the many app choices, I'm very pleased that I chose Product Customizer. Looking forward to the radio button selections that is soon to come. The only improvement could be same-day turnaround, rather than sometimes next-day support and/or a contact phone number.

On Track Printed Products
USA
Ungefär ett år användning av appen
12 mars 2014

I would give it 5 stars if it was able to track inventory for multiple options such as 3 red, 4 blue and 5 yellow or with sizes etc. It is however very easy to install, it works flawlessly and support is excellent. Thanks for making a worthy product.

Tiggers Creations
USA
Ungefär ett år användning av appen
28 mars 2022

I use this app for my custom pressed flower frames, where customers have to upload their photos in order for me to make it for them with their photo. It costs the same amount $ as having a third party form website and it makes my life so much easier. Their staff is great and quickly solves all of my problems. No complaints.

Mini Petal Prints
USA
18 dagar användning av appen
Product Customizer svarade 30 mars 2022

Hello to our friends from Mini Petal Prints

Thank you for your glowing review. We're delighted to hear that you are enjoying Product Customizer. We are delighted our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We wish you and your store great success!

Tanu & The Product Customizer Support Team