Product Options & Customizer

App didn't work for my theme even after me going into the code and manually entering it. I uninstalled the app and got a message as to why I did I told them what the issue was and they told me to reinstall and they would do the coding them self and give me a free month. I don't care about the month obviously I paid the price the first time I just need a product that works. I responded to the email and got automated response that basically said Hi thanks for installing we've looked at your code and looks like everything is functioning properly let us know if you need anything... I then respond is this a bot and a rep named Sean answered no this is not a bot... but the later explains to me that it was an automated message(aka a bot!!) after me explaining my frustration on the situation not being handled. The conversation went back and forth about petty details that kinda shifted blame from them to me instead of this guy looking at our conversation thread and coming up with a solution to my existing problem. Needless to say its not a big deal to some but to me this was a very bad experience when I already had uninstalled the app and moved on and they asked to make it right but I still don't have a working product a week later because I'm spending 20-30mins of my time explaining irrelevant details with Sean. I'm glad I know how to problem solve and created my options through the existing product variables that comes with shopify as a temporary fix or I would have been scrambling because Sean don't know how to do his job correctly. Hope This saves someone else the headache. My shop is dksuitcity.shop so the users know this is a real person. Hope this isn't to wordy. I tried to skip a few things that are unimportant to my point.

This app is perfect for the store. $10 cheaper per month then the alternative and the support team has been so helpful with making changes to my site that I was unable to for me.

Well worth 10 bucks a month! Very happy.

Too bad this didn't offer a 10 Star Rating

I got support that was so over the top it was unreal.

A lot of what I asked about wasn't even in the arena of what Product Customizer did but I still got helpful suggestions.

I would happily recommend this app to anyone as in the end it is all about the people and the people here are amazing!

Mary

Really helpful app. Easy to use, and can process in bulk for my store with tons of customize products.

The app is great but the support is what really shines. They are fast and very helpful with any problems I ran into and even help tailor it for me.

Really a great support team that help you to enable this app and get it working for your needs. A great price and great service really make this one stand out!

Happy to use this app! I had some trouble with installing it with my theme but the team helped me very well and quickly too!

Great Fast Support! I had trouble setting up on the free trial and they had it fixed within minutes as I gave collab access. Thanks

Overall, this is a solid app. It offers the extra bells and whistles that enrich the user's shopping experience. The key feature we wanted was the image upload ability, to allow the user to see the image they uploaded to our shopify store. I myself was unable to get this feature to work. Luckily, their support team was reactive to my request. I sent them screenshots and they were able to troubleshoot the issue with the theme. They QUICKLY fixed the problem. Our team is so happy to have this feature now. Great app, and easy peasy good support. Thanks again to Pushpesh! :)

These Guys are awesome! The app works exactly as I need and they helped me adjust some things to fit to my store! Thanks guys!