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Great app - meets our needs and also has immediate customer service if needed.
Hi there Brian de Staic,
Thanks for leaving us this 5-star review. We strive to provide the best customer support services for our merchants and we are happy that you got the immediate assistance that you needed. We are here to help anytime!
The Support Team
Always willing to help. Super responsive team. Have been using the app for many years now. Had an issue which was resolved in less than 24 hours. Go for it!
Hello to our friends at The Postbox
Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!
Tanu & The Product Customizer Support Team
I use this app so my clients can add some customization features to the products we sell. Recently had a product page formatting issue and asked a questions on how to fix. Instead of getting a bunch of liquid code, etc... the developer just fixed the issue. That rocks!!!! Great customer service!
Hello to our friends from OUTFITCASEIH
We are glad to have you as our customer. We really appreciate you for sharing your kind words with us. It means a lot to us and our entire team!
Cheers,
-Pushpesh & the Product Customizer Support Team
Lots of options, works well, great support. I needed a some help adding it to my theme and got it done fast.
Hello friends from Sziro Jewelry!
We appreciate you taking the time out to leave us this awesome review! Many thanks as well for the kudos on our customer service! :-) We wish Sziro Jewelry much success online!
- Melissa & The Product Options and Customizer Support Team
Tech Suport is very good . It help me understand the process of setup
Hi Denim Project,
Thank you for your feedback! We're glad to hear that our tech support was helpful in guiding you through the setup process. Providing clear and supportive assistance is important to us.
We appreciate your trust in our service!
This customizer has done exactly what we hoped it would. From the ordering process to order acknowledgment, this is spot on. Very easy to customize and the customer service is amazing.
Highly recommended.
LOVE THIS APP! We've been using it for a couple months with great success and it's perfect for our customized Make My Mutt decals. We're currently redesigning our site and ran into a snag along the way so we contacted the support team around midnight... the very next day I received an email saying that everything has been fixed. Best part, everything actually WAS fixed.
Highly recommend this invaluable app and superb support!
~ Doggie Decals
I have been using this app since I first started using Shopify, so since 2015 IIRC. It is perfect for highly customizable with many variations and, best of all, live chat tech support is FANTASTIC!! Last week I updated to a 2.0 theme and had no idea product customizer wasn't working ... not until I started looking at orders and realized there was no customization data present. I submitted as many screenshots as I could of all my efforts to fix the problem, created a staff account, and the Product Customizer team got everything working again within minutes. I'm so relieved! Thank you so much :)
Hi there justthegoods,
What a great review you left us! We really appreciate you taking the time to detail this review and acknowledge the support you received in setting up your new 2.0 theme. We strive to assist in every way that we can and we are here for you when you need us. Thank you for being a valued merchant!
The Support Team
Excellent customer support from Shevaughn.
Hello Designer Bee of New England,
We are happy to hear that Shevaughn gave you great customer support and we appreciate you acknowledging this!
The Support Team
nice app , help my get to my store goals
Hi MyNameNecklace,
Thanks for the positive feedback! Helping merchants hit their store goals is exactly our mission, we're thrilled that our app is working so well for you. Please never hesitate to reach out to our team for any needs!