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We've tried every customisation app under the sun but none have delighted us quite like this one. The app itself is great, it has all the basic functionality one would expect to find. What separates it from the rest is ShopStorm's exceptional customer support.
Any time there has been a problem their team has always been quick to solve it, and when it took them a little longer to figure out the solution they even gave us a free month's subscription without asking.
Truly a pleasure to work with, thank you.
Hello to you awesome people at Stamptitude! Super appreciate the time you took to leave these comments. We strive to ALWAYS make up for any issues our clients experience, and quickly. Thanks for using and giving kudos to our team at Product Customizer... -Sean & the PC team
I've been using this App for over 10 years, it's easy to use and the support is prompt and spot on every time!
Hi Maria's Portrait Studio,
Thank you so much for this wonderful review and for using our app for such a long time! We are absolutely thrilled to have the privilege of serving merchants such as yourself. Please always feel free to reach out to our team for any needs!
Kevon was super helpful and quick to respond. He listened to my issue and resolved it in a timely and professional manner.
Hello to our friends at Jekyll Island Online Store
Thank you for the glowing review. We're so happy to hear that you are enjoying Product Customizer and that Kevon was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!
Tanu & The Product Customizer Support Team
I had a problem and spoke with Aman who fixed my problem straight away ! would Highley recommend this app and the customer support is brilliant!
Hi County House Signs,
Thanks for recognizing Aman! He is an outstanding member of our team and will be thrilled to read this. Thanks again!
Wow, this app absolutely saved our business. We needed to provide customized options for our products and the out-of-the box shopify solution wasn't cutting it.
Thanks Product Customizer!
We have been using the Product Customizer app for the past few years. It has helped us expand our product option offerings to our customers. It is robust and easy to use. The Product Customizer team, especially Sheniel, is fast to respond to inquiries, help troubleshoot any issues, and fix them quickly. We highly recommend them!
2022 Update:
We just updated our store to a new theme and ran into some issues. Reached out to the Product Customizer team via chat. Shevaughn was very knowledgable, quickly spotted the issue, and helped us solve it. Thank you, Shevaughn!
2023 Update:
Shevaughn has been such a wonderful support in helping us quickly and efficiently resolve an issue. Thank you!
2024 Update:
A business can greatly benefit from a customer care team that is swift, well-informed, and effective. This is precisely what Shevaughn has consistently provided for our store in recent years. Much gratitude to Shevaughn!
The app works great and the custom support team is awesome. We had a customization request and the Product Customizer team performed a custom formatting task for our client. Great product, greater service!
I have been using Product Customizer on my site several years. This app is great to provide my clients the custom options they need. Tech support is very responsive with the problem of uploading and downloading photos. Would definitely recommend.
Hello to our friends at Ellisi Gifts
Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!
Tanu & The Product Customizer Support Team
Very useful application for the business. Allowing multiple choices.
Support were also very helpful after a few installation errors.
All-star team with great customer service! The app, itself, is indisposable - we could not run our bakery without the Product Customizer! It allows our customers to build their cakes and cupcakes to their own unique specification. Thanks for being a great support to our online business!
Hello to our friends from Billy's Bakery
Thank you for leaving this thoughtful review! We appreciate you taking the time to write this! We are happy our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!
Tanu & The Product Customizer Support Team