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easy and simple to use. I did need a little help because i had multi layer selections, and went right to the chat and within 10 minutes I had what I needed! Great customer service!
Hi Stevens Farmhouse,
Thank you for your feedback! We're glad to hear you found our app easy and simple to use. It's great to know that our support team could assist you quickly with your multi-layer selections. Providing excellent customer service is our priority. Thanks again for sharing!
Just downloaded the app and on their trial and ran into an issue related to the customized option pricing not appearing in the cart. Reached out to their support and got a response back very quickly. Shevaughn helped me and was able to help me immediately as well as answered some of the questions I had. Incredible helpful and friendly! Thanks for the help Shevaughn! :) Very pleased with the app.
Hi BearCoastMobile,
Thank you for taking the time to leave us this review. We're sorry you ran into an issue after downloading, but its great to reads such positive feedback about the support team behind our app. Shevaughn has been an outstanding member of our team for a long time and will be very gratified to read this. Thanks again, and please always feel free to reach out to us!
nice service ...really helpful
Hi LUMINA WARDROBE,
Thank you for your review! We're glad to hear that you found our service nice and helpful. Providing excellent support is very important to us, and your feedback is truly valued. Thanks for sharing!
works great and customer support is the best!!
Hi Sports Live Decals,
Thanks for the kind words! We're thrilled to hear you're having a great experience with our app and the support team behind it. We're always here for you!
Great Customer Service! They will go to different lengths to help you out.
Hi The BookWorm,
Thanks for the kind words! We always strive to go above and beyond for our merchants and its great to hear that we hit the mark for you. Happy selling!
Used the support chat. Very helpful. I'd missed a step and now it's all sorted :)
communication was great and friendly! I asked for help and was helped put immediately.
Hi Main Senora Roots,
Thank you for the kind words! We have a fantastic staff supporting the application and love receiving such positive feedback. Cheers!
I would recommend the app, because of the very efficient people on board that are hands on with helping me with every query and offering instant solutions
Hi THE LINEN COMPANY PK,
Thank for your feedback! We're thrilled you had a great experience with our team and the app. Thanks again for sharing!
Super Funktionen und sehr schneller und hilfreicher Kundenservice!
Hallo Famus-Football,
Vielen Dank für Ihr Feedback! Es freut uns zu hören, dass Sie mit den Funktionen und unserem schnellen und hilfreichen Kundenservice zufrieden sind. Exzellenter Kundenservice ist für uns von großer Bedeutung.
Danke, dass Sie ein geschätzter Nutzer sind!
Aman fixed everything very quickly and now my website looks perfect thanks again!
Hello Hazy Daisy Vintage Pieces,
We are so happy that you reached out when you needed us and that Deep was able to assist you! That is what we strive for with our support team and we want it to be an easy process. Let us know if you need anything!
The Support Team