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Update 3/30/2023 Support team has been super easy and quick to help us with our issues we've encountered.
Very Indepth Application, however, we do encounter quite a bit of lag between the application and Shopify when we are doing a mass update to our products. A wonderful feature would be the ability to update the order of options in a template that automatically updates the order of options to the products that template is assigned to. We find ourselves have to remove all options from our products and reapplying the template each time we change the order of options in a template. Also to be able to apply rules to a template without first have to do it in the product customize page would be amazing.
Hello friends from Dynamic Designs!
Thanks for leaving this feedback. Mass-updates to products where thousands of changes are taking place with one click do unfortunately take a little time to flow through all back-end systems. But we will be looking into other ways to speed that up.
In regards to the limitations with making changes to templates that lots of products use, I am adding this to our product roadmap now. I agree that those functions would be really helpful. I've emailed you directly as well. Hit me up when you can - thanks again so much for your help!
-Sean the Customer Success Manager & The Product Options and Customizer Support Team
Very useful app to add variations to your products without actually adding to your SKU.
Recommended !
It adds extra customization in a much easier way than cranking it out the Shopify way, and you can also add extra variables! Customer support has been great and fast. I just wish you could edit sets you had already created instead of deleting and reapplying new ones. Maybe in an upgrade?
This app is almost exactly what I needed! I do custom embroidery and print for items using my proprietary designs and have several needs to personalize. This allowed me to set up my store over the weekend and I look forward to launching tomorrow!
It works very well and is easy to use.
Great value for money.
Great app, it saves me a lot of time. The customer service is fantastic, all my questions were answered within 1 days and people seems very flexible and helpful. I wish I had chance to add images in each customization field.
v good, the video tutorials really helped. For someone who never altered code before it was pretty painless thanks!
have been using product customizer for few years, and the application is great although at time i do faced glitch that results to sales loss. Customer service wise, Aman was great, and he is patience. thank you for the service, hope to constantly see improvement for the application. the one star less is deducted due to the constant glitch on the app. whereas customer service wise is 5 stars.
Hello to our friends from Little Bearnie
Thanks for sharing your review with us and the community. We're thrilled to learn that Aman was able to help you with the app. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!
Tanu & The Product Customizer Support Team
Totally groovy.
Has definitely upped our customizable game in offering solutions to our customers and custom apparel. Service has been great through use, implementation and adjustments as necessary. Do wish I didn't have to use another app to export groups of orders for easy reference.
customer support was fast and answered my questions.
My Issue was resolved quickly once I used the Chat system.
Thank you
Hello friends from Makes by Mike!
Your store is awesome! Glad the app is helping your store -- we think it's great as well! Also, we're proud of our staff and glad they provided fast support. Appreciate the top notch review... Hope your Makes by Mike products sell massively!
-Sean the Customer Success Manager & The Product Options and Customizer Support Team