Recensioner (1 764)

Helhetsomdöme
4,8
Antal per omdömesnivå
  • 88 % av omdömena har 5 stjärnor
  • 6 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 4 % av omdömena har 1 stjärnor
9 juni 2014

This is the easiest (and, as far as we can tell, the only) way to add multiple variables to a single product. So, for example, if you sell records or clothes (we sell both), this app easily allows you to program in a method by which buyers can pick the clothing size they'd like to buy, or a CD or LP or special edition of a particular music release. Bravo, we'd be lost without it!

Smog Veil Records
USA
Mer än 8 år användning av appen
Redigerat 29 januari 2024

We have been using the Product Customizer app for the past few years. It has helped us expand our product option offerings to our customers. It is robust and easy to use. The Product Customizer team, especially Sheniel, is fast to respond to inquiries, help troubleshoot any issues, and fix them quickly. We highly recommend them!

2022 Update:
We just updated our store to a new theme and ran into some issues. Reached out to the Product Customizer team via chat. Shevaughn was very knowledgable, quickly spotted the issue, and helped us solve it. Thank you, Shevaughn!

2023 Update:
Shevaughn has been such a wonderful support in helping us quickly and efficiently resolve an issue. Thank you!

2024 Update:
A business can greatly benefit from a customer care team that is swift, well-informed, and effective. This is precisely what Shevaughn has consistently provided for our store in recent years. Much gratitude to Shevaughn!

Cinderella Cakes
USA
Mer än 8 år användning av appen
17 november 2015

The app works great and the custom support team is awesome. We had a customization request and the Product Customizer team performed a custom formatting task for our client. Great product, greater service!

Closinggifts Net
USA
Mer än 8 år användning av appen
11 november 2022

I have been using Product Customizer on my site several years. This app is great to provide my clients the custom options they need. Tech support is very responsive with the problem of uploading and downloading photos. Would definitely recommend.

Ellisi Gifts
USA
Mer än 8 år användning av appen
Product Customizer svarade 14 november 2022

Hello to our friends at Ellisi Gifts

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Tanu & The Product Customizer Support Team

Redigerat 15 april 2024

All-star team with great customer service! The app, itself, is indisposable - we could not run our bakery without the Product Customizer! It allows our customers to build their cakes and cupcakes to their own unique specification. Thanks for being a great support to our online business!

Billy's Bakery
USA
Mer än 8 år användning av appen
Product Customizer svarade 3 november 2022

Hello to our friends from Billy's Bakery

Thank you for leaving this thoughtful review! We appreciate you taking the time to write this! We are happy our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!

Tanu & The Product Customizer Support Team

16 juni 2015

The Product Customizer app does exactly what is says.
I used it on my new site and it worked perfectly.
The support I received from ShopStorm was great!!!
These guys really are "Purple Cows"

Thanks

Tackleselect
USA
Mer än 8 år användning av appen
17 maj 2022

a nice app, with a lot of possibilities. I had a problem with it, but customer service fixed it in no time. Thank you

Macaronstore.nl
Nederländerna
Mer än 8 år användning av appen
Product Customizer svarade 18 maj 2022

Hello to our friends from Macaronstore.nl

We are incredibly grateful that you took the time out to leave us such a wonderful review. We're so happy to hear that you are enjoying Product Customizer. We are delighted our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!

Tanu & The Product Customizer Support Team

23 november 2021

The wonderful Aman Mishra helped me out today. Really nice guy and really fast easy to explain issue to.
Very happy.

CHANDRIKA THOMAS LONDON
Storbritannien
Ungefär 8 år användning av appen
Product Customizer svarade 23 november 2021

Hi CHANDRIKA THOMAS LONDON,

Thank you for your glowing review. We're so happy to hear that you are enjoying Product Options and Customizer and that it is helping you offer better customizations on your products. We love having you as a customer and are always here to help your Shopify store succeed!

`Harish - Customer Success Team :)

Redigerat 2 oktober 2023

We have been a Product Customizer client/user for 8 years now. Our entire business is based on custom names, addresses, graphics, etc. to laser engrave and embroider on a wide variety of luggage and equipment tags. In those 8 years, we have only had to reach out 3 times, the latest happened this weekend when we updated our store theme to the latest version. The team quickly responded with a solution and stayed in communication the whole time - allowing us to test and publish our update. Highly recommend! Thank you for the many years of great customer support.

YourBagTag
USA
Ungefär 8 år användning av appen
Product Customizer svarade 6 juli 2020

Hello to our friends from YourBagTag,

We really appreciate this awesome review!, thank you for your continued support! Thanks also for the kudos for our customer service, we will definitely let Steven know his assistance was greatly appreciated. We hope your store is super-successful online!.

-Melissa & The Product Options and Customizer Support Team

Redigerat 5 september 2022

Update - 05.09.22
I've had a slight issue with the custom personalisation input, Aman fixed it straight away, hats off and very good service. Thank you. Very responsive and fixed the issues on my draft theme. Delighted with the service. I recommend this app to anyone, very professional. Thank you ~ Azana

Azana Photo Frames
Storbritannien
Ungefär 8 år användning av appen
Product Customizer svarade 8 juni 2020

Hello friends from Azana Photo Frames Sleepwear!

Thanks very much for taking the time to leave our app this kind review! We are so glad you are delighted with our service. Hope Azana Photo Frames is massively successful, and let us know if you encounter any issues at any time - we are always here to help!

-Sean the Customer Success Manager & The Product Options and Customizer Support Team