Recensioner (1 776)

Helhetsomdöme
4,8
Antal per omdömesnivå
  • 88 % av omdömena har 5 stjärnor
  • 6 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 4 % av omdömena har 1 stjärnor
26 januari 2024

Its a great product and they are very helpfull for showing what the app can do !! taking a lot of time !

PersonalGlasses
Nederländerna
Ungefär 9 timmar användning av appen
Product Customizer svarade 30 januari 2024

Hi there PersonalGlasses,

Thanks for acknowledging our support team and leaving this review. We love to help merchants navigate through the product to assist in getting all of the options that you need. Let us know if you need anything!

The Support Team

15 mars 2024

Very helpful! Tech support was a lifesaver when I needed help. Very prompt service. Love this app!

Ellie & Co.
USA
Ungefär 6 timmar användning av appen
Product Customizer svarade 18 mars 2024

Hi Ellie & Co,

Thanks for the kind words! We take enormous pride in offering the best customer experience possible and we're always thrilled to receive feedback that we've hit the mark. Please do not hesitate to reach out to us for any future needs!

9 november 2023

Although the app unfortunately did not work for my store as it doesn't allow dynamic pricing, the customer service, and Aman particularly, was incredible. So extremely happy to help and always there to reply to questions. That in itself makes the experience so much better.

Meraki Scrubs
Sydafrika
En dag användning av appen
Product Customizer svarade 10 november 2023

Hi Meraki Scrubs,

It is great that you were able to leave this review even though our features were not what you were looking for! We know that Aman is an amazing representative, and we are happy that he could guide you through the process.

The Support Team

21 januari 2024

Great Customer Service!

Rock Island Signs
USA
3 månader användning av appen
Product Customizer svarade 23 januari 2024

Greetings Rock Island Signs,

Thank you for reviewing our support services. Let us know if you need anything.

The Support Team

22 januari 2024

Very good tech support. Recommend

agamat
Norge
28 dagar användning av appen
Product Customizer svarade 23 januari 2024

Greetings agamat,

Thank you for recognizing and recommending our support services. We appreciate your business.

The Support Team

22 april 2024

Bonne app mais support qu'en anglais...
Réagis plutôt rapidement aux problèmes
Je recommande malgré tout car c'est très intuitif et cela fonctionne bien

Billots Chabret
Frankrike
Nästan 4 år användning av appen
Product Customizer svarade 23 april 2024

Bonjour Billots Chabret,

Merci de partager votre expérience! Nous sommes heureux que notre application soit facile à utiliser et nous sommes également ravis de voir que vous êtes satisfait du temps de réponse de notre service client. Malheureusement, nous n'avons actuellement aucun francophone dans notre équipe de service client, mais nous sommes heureux que vos besoins soient jusqu'à présent satisfaits. Merci encore!

27 maj 2024

Informative and prompt.

Volksfeesten Moorsel
Belgien
Ungefär en månad användning av appen
Product Customizer svarade 29 maj 2024

Hi Volksfeesten Moorsel,

Thank you for your feedback! We're glad to hear that you found our support informative and prompt. Providing timely and helpful assistance is a top priority for us.

Thanks for being a valued user!

22 maj 2024

サポートセンターの対応はすごく早く、チャットを送信すると数分で返事がきます。
しかしテーマ変更やアプリ追加などを行うと、エラーになる頻度が高いため改善してくれると嬉しいです。

田丸印房
Japan
Mer än 4 år användning av appen
Product Customizer svarade 24 maj 2024

こんにちは 田丸印房、

ご意見ありがとうございます!サポートセンターの迅速な対応にご満足いただけて嬉しいです。チャットを送信すると数分で返事が来るとのこと、ありがたく思います。一方で、テーマ変更やアプリ追加時のエラーについてご指摘いただきありがとうございます。この点について改善に努めてまいります。

引き続きご愛顧のほど、よろしくお願い申し上げます。

11 april 2024

The customer service is very good

Veltrah
Kanada
En dag användning av appen
Product Customizer svarade 15 april 2024

Hi Veltrah,

Thanks for recognizing the efforts of our customer service team. We are very focused on providing the best experience possible to our merchants, so this is very nice to read. Thanks again!

26 januari 2024

Works great! Took me about 30 mins to figure it out and my support representative fixed an issue I had really quickly.

Surefoot
USA
Ungefär 3 timmar användning av appen
Product Customizer svarade 30 januari 2024

Greetings Surefoot,

It is great to see that Product Options & Customizer works for what you need for your store. We are happy you reached out to our support team to get assistance. That is what we strive to do for our merchants! Thanks for the review!

The Support Team