Recensioner (1 764)

Helhetsomdöme
4,8
Antal per omdömesnivå
  • 88 % av omdömena har 5 stjärnor
  • 6 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 4 % av omdömena har 1 stjärnor
9 mars 2017

Love this app!!! Allows us to add endless options to our website. Excellent customer service!!!

Family Approved Tees
USA
Ungefär 7 år användning av appen
Redigerat 20 augusti 2022

We love the Product Customizer app; we recently updated our theme, and we've had some glitches that have cropped up a few times, and they've been the same problem. HOWEVER, the team at PC have responded really quickly to fix the issues, they fix them each time, and they've even worked on them over the weekend, which we really appreciate, bc ppl don't shop only during business hours! So thanks to Kevon and Shevaughn for addressing our problems so quickly. No app is perfect all the time, and things break - what matters is customer service and getting the issue resolved quickly, and you guys do that. So thank you so much!

Deirdre Olson
USA
Ungefär 7 år användning av appen
8 december 2020

Great app for giving all your products additional options in a variety of ways. Super helpful team behind the app, that are ready to help you if you need a hand. Definately worth it!

BergArtsmykke
Norge
Ungefär 7 år användning av appen
Product Customizer svarade 8 december 2020

Hello to our friends from BergArtsmykke

We are super happy you love the app! Thank you for leaving us this awesome review, we truly do appreciate it :-)

-Melissa & The Product Options & Customizer Team

Redigerat 13 november 2022

Problems with changing product customiser, however issues corrected really quickly with their support

Bespoke & Personal
Storbritannien
Ungefär 7 år användning av appen
Product Customizer svarade 14 november 2022

Hello to our friends at Bespoke & Personal

Thank you for the glowing review and the recommendation. We're so happy to hear that you are enjoying Product Customizer. We're thrilled to learn that our support team helped you with issues quickly. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Tanu & The Product Customizer Support Team

Redigerat 11 februari 2019

We read about this app in the Shopify Plus community. We were having so many issues with fake accounts. At first, it wasn't working and I had to reach out to customer support. They fixed the issue very quickly and this solved my issue. Thanks for a great product!

Testing 1473
USA
Nästan 7 år användning av appen
23 mars 2023

Very useful app with great customer support. I really wish Shopify would have included these features, but besides that, the app is a must have for businesses that need more customizable options.

Visual Garage Inc.
Kanada
Nästan 7 år användning av appen
Product Customizer svarade 24 mars 2023

Hello to our friends at Visual Garage Inc

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Product Customizer Support Team

13 oktober 2021

This app is amazing for options for customizations on your products. You can have drop down menus, text boxes, etc. everything you need to make sure that you get all of the info needed from the customer for a personalized item. Any time I have had an issue they respond back within about 10 mins. No matter what time of day and they are always quick to fix it like it was nothing. Amazing!

Stamped Expressions Co.
USA
Nästan 7 år användning av appen
Product Customizer svarade 17 oktober 2021

Hello to our friends from Stamped Expressions Co.

Alison, Thank you so much for taking out the time to leave such a wonderful review. We are very happy that we were able to assist you. We sincerely appreciate this honest and thoughtful review. It makes all our hard work worthwhile. We wish you and your store great success !!

Cheers,
Pushpesh & the Product Customizer Support Team

28 maj 2014

We offer a lot of products with many, many customized and interchangeable options. Needless to say, this app works GREAT for managing huge lists of options.

Rocket's Custom Melts
USA
Nästan 7 år användning av appen
Redigerat 14 februari 2020

We have used this app since we first opened our store as we have products that customers can personalise. Currently in the processing of refreshing the store our theme update, well overdue, altered the look and needed the app reinstalling. Our questions were answered promptly, and having shared a screenshot, the diameters of boxes were altered to create a professional look on our new theme. It's not finished yet, but when the theme is published we are confident that with the help we have received from Steven customers will be able to clearly create their bespoke gift.
I can also thoroughly recommend using conditioned logic in the app to only allow customers to input information once they have chosen the option they want to pay for if applicable. Less follow up time wasted when a customer has completed all options in error.

Life of Riley (Retail) Ltd.
Storbritannien
Nästan 7 år användning av appen
Product Customizer svarade 24 februari 2020

Hello friends from Life of Riley (Retail) Ltd!

Your store is awesome! Glad the app is working well for you and is allowing you to increase your profits-- we think it's great as well! Also, we're proud of our staff and loved your comment about help you've received from Steven =) Appreciate the top notch review... Hope your Life of Riley (Retail) Ltd. products sell massively!

-Sean the Customer Success Manager & The Product Options and Customizer Support Team

Redigerat 3 juli 2019

We had a small issue with the app not working properly when we changed themes, but Daniel was able to quickly solve the problem and make some other fine tune adjustments for us. There are still a few things I wish the app could do better, but overall... it's a very good app and gets the job done for us.

Regarding another small update request, it was handled perfectly and quickly. Super app and support team.

Personalizedgolfballs.com
USA
Nästan 7 år användning av appen
Product Customizer svarade 5 juli 2019

​Hello friends at Personalized Golf Balls! This is Sean, the Customer Success Manager with Product Customizer :)

Thanks SO much for writing this review, including the helpful feedback. We have big plans for future feature rollouts for our app, so stay tuned on that front. In the meantime, trusting lots of sales come your way!

-The Product Options & Customizer Team