Recensioner (1 764)

Helhetsomdöme
4,8
Antal per omdömesnivå
  • 88 % av omdömena har 5 stjärnor
  • 6 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 4 % av omdömena har 1 stjärnor
Redigerat 25 mars 2024

Amazing support - fixed my issue within 10 minutes of reporting it! Would highly recommend *****

cove
Storbritannien
Ungefär 6 år användning av appen
Product Customizer svarade 19 mars 2021

Hello to our friends from cove

It's extremely great of you to leave this great review here, we appreciate the support and we are glad we could assist you! :-)

-Melissa & the Product Customizer Support Team

Redigerat 6 oktober 2022

Great support and love the new features that are being added! Great app that does everything we need it to do and much more! We tried all the others already so don't even bother!

United Bracelets
Australien
Ungefär 6 år användning av appen
Product Customizer svarade 20 november 2020

Hello to our friends from United Bracelets

Thank you for the kudos! We sincerely appreciate it! :-) We wish you the utmost success online!

-Melissa & The Product Options & Customizer Team

24 december 2020

I've been using this app for years. I recently changed themes and their customer services literally responded within minutes when I had a question. Thank you!

bare-soaps
USA
Ungefär 6 år användning av appen
Product Customizer svarade 24 december 2020

Hello to our friends from bare-soaps

Thanks for leaving us this awesome review! We really appreciate the kudos! We are glad we could help don't hesitate to reach out to us if you have any more queries.

-Melissa & The Product Options & Customizer Team

19 oktober 2020

I love this app and have been using it for a while now. I especially love the customer service. They respond promptly and contact you about possible issue before they even occur. This is important for me as I don't want to know about a possible issue after the fact. Meaning your account is monitored to ensure the app is working properly with your theme.

Trinity Custom Wigs
USA
Ungefär 6 år användning av appen
Product Customizer svarade 20 oktober 2020

Hello to our friends from Trinity Custom Wigs

Thank you for leaving this fantastic review! We're glad you had a great experience! :-) We will let our support team know that their assistance was greatly appreciated!

-Melissa & The Product Options & Customizer Team

5 december 2013

This is an easy to use app for creating any number of product options you may have. Whether it’s a drop down menu, open fields for customer input, or the “upload” button to receive images or files, this customizer can’t be beat!

I really love how it makes the shopper’s experience so easy, being able to input all of their information directly on the product page. When selling invitations like I do, it’s important to obtain a lot of details, and this app is a perfect way to collect the information.

No worries if you ever need support with the customizer…the gurus there are exceptional and will do everything they can to make sure everything works perfectly (mine needed just a little minor tweaking to work with my Atlantic theme and other customizations). As with a lot of companies, you will need to contact them with any requests via email, so be patient if it takes a day to hear back, it’s definitely worth it, and you will not be disappointed! Its low monthly fee is a bonus too!

My Little Cutie Patootie
USA
Ungefär 6 år användning av appen
3 november 2020

Excellent service. I changed my Shopify Store's theme and some of my features did not transfer. I reached out on a weekend and had a prompt response and resolution.

DivaDolly
USA
Ungefär 6 år användning av appen
Product Customizer svarade 6 november 2020

Hello to our friends from DivaDolly

We appreciate your kind words! Thanks for placing your trust in us and your willingness to share your feedback. We're happy you are pleased with the results! Happy selling :-)

-Melissa & The Product Options & Customizer Team

7 april 2015

Really simple to use and rapid installation support. Would definitely recommend.

Princess Presents
Storbritannien
Ungefär 6 år användning av appen
15 mars 2022

Really useful app once you get to grips with it which doesn't take long. The customer service is fast, friendly and genuinely AWESOME!

Not Just A Print
Storbritannien
Ungefär 6 år användning av appen
Product Customizer svarade 16 mars 2022

Hello to our friends at Not Just A Print

Thanks for the awesome review. We're so happy to hear that you are enjoying Product Customizer. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

4 februari 2021

Amazing customer support! They were a life saver with their super fast response and edits. Very useful plugin!

kickstartkids
USA
Ungefär 6 år användning av appen
Product Customizer svarade 4 februari 2021

Hello to our friends from kickstartkids

Thank you for leaving this awesome review! We are happy that you are satisfied :-) We wish you and your store great success!

-Melissa & the Product Customizer Support Team

19 mars 2014

Wow, Product Customizer is a wonderful application. Quest Awards is a custom recognition awards company and it is critical that our customers are able to enter their personalization instructions easily and accurately for each product. Whether that is by entering engraving text manually, uploading a document with instructions, or uploading their corporate logo, Product Customizer does it all! We installed the app, created a few engraving profiles, and add the appropriate profile to each of our 1,000+ products. During this process, we discovered that when instructions are entered by the client in the large text box option, we could not see the “return key” function when viewing the order. Essentially it looks like one long line of text rather than each line of text being on a separate line. Not seeing these line breaks the way the client entered the information was a huge operational and client satisfaction issue. Well the Product Maximizer support team of Max, Justin, Kim sprang into action (mostly Max actually). It seems the problem required collaboration between the App and Shopify support. Well all I can tell you is that the support from Product Customizer was exceptional. Max was instrumental in identifying the issue, recommending solutions, and relaying that information to Shopify directly. Then working with them to resolve the issue and perform final testing. One last final small adjustment by Product Customizer and the problem was resolved. The positive impact on our business was immediate and the shopping experience of our clients improved dramatically. I don't spend much time typing out APP reviews, but in this case I really want to express my thanks to Max and to Product Customizer. I would like other Shopify store owners to know this company stands behind its product and has a tremendous support team. So they get a 5 star rating for their product and their support!

Quest Awards
Kanada
Ungefär 6 år användning av appen