Recensioner (1 764)

Helhetsomdöme
4,8
Antal per omdömesnivå
  • 88 % av omdömena har 5 stjärnor
  • 6 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 4 % av omdömena har 1 stjärnor
Redigerat 17 februari 2021

Custompressions
Great App to enable customer options for personalizing/customizing product selection. Customer Service is fast and attentive. Needed help with updating Customizer for new theme version, Kevon was responsive and quick to make the changes so could proceed with my site updates.

Custompressions
USA
Mer än 5 år användning av appen
Product Customizer svarade 17 februari 2021

Hello to our friends from Custompressions

Thank you for leaving us this awesome review! We are extremely happy we could assist you :-) We will extend your heartfelt thanks to Kevon! Happy selling :-)

-Melissa & the Product Customizer Support Team

16 mars 2021

Great App, with great support. When I had an issue, it was resolved within 24 hours. This is a great app when you have products that require further info to gather from the customer.

Fun In The Box
Kanada
Mer än 5 år användning av appen
Product Customizer svarade 19 mars 2021

Hello to our friends from Fun In The Box

Thanks so much for sharing your experience with us! We really appreciate you taking the time to share your feedback and being so open with us. We're really thankful for your support!

-Melissa & the Product Customizer Support Team

7 november 2019

This app is a good solution to listing custom products outside of what stock Shopify offers. Fairly simple to setup and use.
Support has been great (we have been using this app for over 4 years now), Kevon and Takeen were quick to respond and fix glitches that occurred when migrating themes, thanks for the great service and app.

All Day Vapes
Kanada
Mer än 5 år användning av appen
Product Customizer svarade 7 november 2019

Hello friends from All Day Vapes!

Super cool of you to leave us this top-notch rating on the Shopify app store. So glad you felt our support was great and Kevon and Takeen were able to resolve your issues. We love what we do and hope that All Day Vapes is super-popular online!

-Sean the Customer Success Manager & The Product Options and Customizer Support Team

16 november 2022

the support is amazing! I have a problem after updating my theme, the support came and help me fix it. thank you so much!

CatsForLife
Singapore
Mer än 5 år användning av appen
Product Customizer svarade 16 november 2022

Hello to our friends at CatsForLife

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

6 december 2022

Used this app for years had a problem (1st time )contacted the app support all sorted in 24hrs great work

dreamair.co.uk
Storbritannien
Mer än 5 år användning av appen
Product Customizer svarade 9 december 2022

Hello to our friends at dreamair.co.uk

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Product Customizer Support Team

Redigerat 18 mars 2024

Update 3/18/24: Continue to receive excellent customer service with quick responses when needed. Very satisfied.

Great App. Very simple to use and customer service is great with quick responses/solutions. We have a custom fishing tackle business, and this app allows our customers to provide us with the information they need to customize their products as desired and also allows us to capture the additional sales required to allow for a customizable product. This is a simple solution for product customizations.

GZ Lures Big Game Supply
USA
Mer än 5 år användning av appen
Product Customizer svarade 3 november 2022

Hello to our friends at GZ Lures Big Game Supply

Thank you for the glowing review and the recommendation. We're so happy to hear that you are enjoying Product Customizer. We're thrilled to learn that our support team helped you with issues quickly. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Tanu & The Product Customizer Support Team

6 januari 2017

LOVE this app! It's very easy to use, can be modified to match your theme and the support is great. I also like the fact that you're not depending on a third party so no downtime!

Dazzling Daisies
USA
Mer än 5 år användning av appen
Redigerat 30 juli 2015

LOVE this app! We couldn't operate without it! This app is so easy to use, and we especially love the feature where you can save a set of customizations and apply the set to a product with one click. We've only had to use the support service one time in almost 3 years, and they were so responsive and helpful it almost unbelievable. We highly recommend Product Customizer.

Social Monograms
USA
Mer än 5 år användning av appen
23 oktober 2013

Product customizer has exceeded our expectations through their excellent customer service and response to quickly needed questions. A real "take charge" attitude is nice to see!

Wits + Beaux
USA
Ungefär 5 år användning av appen
29 november 2022

Quickest & most helpful tech service EVER!!! Don't waste your time trying to "fix" it hit that chat button!! Thank you Sheniel

Dead Center Cycles
USA
Ungefär 5 år användning av appen
Product Customizer svarade 30 november 2022

Hello to our friends at Dead Center Cycles

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that Sheniel was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Product Customizer Support Team