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We made some changes and had an issue with Product Customizer. We contacted app support and recieved really quick service. Daniel was very helpful and resolved our problem almost immediately after we contacted them.
Hello friends from Swag Store,
Thanks much for the positive review here - we truly appreciate it! Hope you'll consider changing your 4-stars to 5-stars instead? If there's anything else we can do to earn that, please let us know (support@productcustomizer.com). Daniel is the best, so I've passed on the kudos to him :) Hope your store sells millions!
-Sean the Customer Success Manager, & The Product Options and Customizer Support Team
Great App! Allows for much more flexibility in options with Shopify's built in limit. Just wish there was a way to make some options not required with the selection of a previous option.
We are a Baby & Children's Gift Shop online. This market is massive for personalised products. Without the Product Customizer we would not be able to tap in to this massive market and offer our customers a huge choice of gifts for all occasions that can be personalised making our gifts truly unique to each customer. With this app we can also offer Gift Wrap and message options which is important for a gift store, so our customers can let us know how they want their gift personalised and we can send it directly to the recipient with gift wrap and a personal message, taking all the hassle out and by us being able to offer a great customer service. We've contacted the Help Support at Shop Storm and they dealt with our query in an efficient, fast manner and it was free! Just want I needed, I didn't want to take my time up with trying to get my head around what I needed to do to get the app to do want I wanted it to, they just did it for me! Perfect, doesn't get much better than that!
It is fairly easy to setup. I had a little trouble using the setup wizard, but the online support was amazing!
Hello to our friends from Momentum Essentials
Thank you so much for taking the time to leave this excellent review. We're glad we could be of service to you and hope we can assist you again soon.
Cheers,
Pushpesh & the Product Customizer Support Team
Lot of flexibility to setup different type of options and price them. Make sure you are OK with some limitation when you are not on Shopify Plus, tough.
Hello to our friends from Humance
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for all our customers.
Cheers,
-Pushpesh & the Product Customizer Support Team
This is a very helpful tool. I was able to do exactly what I needed to do to sell my product. In the past I have had to work with very large and difficult files to make changes and show the different prices, colors and styles of my product.....not anymore!
This app has been a very good app for us to use. Does 99% of everything we need it to. One thing they need to integrate is the ability to use a different SKU per variant. Because of this I have to use Shopify variants AND the PC variants. I would prefer to use one or the other and not bounce back and forth.
Customer service is responsive and fast. Danielle assisted me this evening and helped dial things in exactly as I wanted them.
I would recommend this app for sure.
Great customer service, quick to respond. Willing to help you out if you don't understand instructions.
Hello to our friends from Odell's Gluten Free Bakery & Cafe!
Super cool of you to leave us this positive review! We appreciate you using our app! Is there any way we can serve you better to earn that fifth star? Do let us know - it is truly helpful!! Hope Odell's Gluten Free Bakery & Cafe is massively successful in ecommerce!
Sean & The Product Options & Customizer Team
I use this app to help customers personalize items that they want to order for themselves or for family members. It works wonders when allowing to join in the wonders of people lives.
Hello to our friends from G&G Apparel Products LLC
We are incredibly grateful that you took the time out to leave us such a wonderful review. We're so happy to hear that you are enjoying Product Customizer. We love having you as a customer and we are always here to help your Shopify store succeed!
Tanu & The Product Customizer Support Team
This app is great when your theme limits you to certain restrictions this app allowed us to ensure we could have personalised products on our website
Ideal and easy to use
Would definitely recommend