Recensioner (1 764)

Helhetsomdöme
4,8
Antal per omdömesnivå
  • 88 % av omdömena har 5 stjärnor
  • 6 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 4 % av omdömena har 1 stjärnor
16 april 2024

I contacted customer service regarding an issue with my product customizer app on my website. The drop-down menus were not automatically populating the price of each item. Deep was very helpful to address the issue along with resolving the issue in less than 10 minutes. I will be sure to lean on the support of customer service hence forward if I encounter any further issues. Thank you.

JazzBeautyBar
USA
Mer än 5 år användning av appen
Product Customizer svarade 18 april 2024

Hi JazzBeautyBar,

Thanks so much for the 5 star review and for recognizing Deep's efforts. He is an outstanding team member and will be thrilled to receive this feedback. Cheers and happy selling!

28 juni 2024

I've been using this app for many years. It's worked well with my products.. I recently had a problem and the support team responded super fast and resolved my issue.. highly recommend

Vicious Paint
USA
Nästan 5 år användning av appen
Product Customizer svarade 1 juli 2024

Hi Vicious Paint,

Thank you for your review! We're thrilled to hear that you've been using our app for many years and that it has worked well with your products. We're also glad that our support team responded quickly and resolved your issue. Your recommendation means a lot to us.

Thank you for being a valued user!

8 maj 2024

I got a bit screwed over by the shift away from “legacy” websites, but the customer service was super fast and helpful in fixing that.

I tried a LOT of custom field apps before landing on this one, and it is by far the best. My products are unique so it is nice that I am able to name each field uniquely.

Teatowels.ca
Kanada
Nästan 2 år användning av appen
Product Customizer svarade 13 maj 2024

Hi Teatowels.ca,

Thank you for sharing your review! We apologize for any inconvenience with the shift from legacy websites, and we're glad our customer service could assist you quickly. It's great to hear our app stands out in meeting your needs. Thanks again!

18 mars 2024

The Product Options & Customizer app provides many options to differentiate your products, and allows you to create your own customization categories. The process of creating and adding options is straightforward, and easy to understand. You can then create templates with a specific set of options that can be mass applied to products, saving a ton of time.

While creating our website and utilizing this app, we had a few fixes that needed to happen (ie. options not lining up correctly on the page and applying templates), and Aman was so quick to respond, and so quick to address and fix any issues we were having. Their customer service and support are top notch.

Dirty Graphix
USA
11 månader användning av appen
Product Customizer svarade 20 mars 2024

Hi Dirty Graphix,

Thank you for the kind words! We're thrilled to hear that you found the app useful and straightforward, we're always happy to hear that the app saved you a lot of time! Thank you for recognizing Aman's work as well. He is an excellent member of our support team and always goes above and beyond for our merchants. If there is ever anything that we can do to help you, please do not hesitate to reach out!

26 april 2024

This app is relly good. I have used it on my website for more than 5 years. I got a problem only once, and they solved it in 2 minutes. They offer you support 24 hours. Super happy! I highly recommend it.

I'm a Hero
Förenade Arabemiraten
Mer än 5 år användning av appen
Product Customizer svarade 29 april 2024

Hi I'm a Hero,

Thank you for your feedback! We're thrilled to hear that our app has been a reliable part of your website for over 5 years. It's great to know that our support team was able to swiftly resolve any issues you encountered. Your recommendation is greatly appreciated!

21 mars 2024

I've been using this app since I launched my store, and its the perfect app to give my customers options. The customer service is also amazing as well, once my app wasn't working properly, I reached out and the team was able to help address this issue in a timely matter. I'd definitely recommend this app to every Shopify owner!

Dabira Aroma
USA
Nästan 4 år användning av appen
Product Customizer svarade 22 mars 2024

Hi Dabira Aroma,

Thank you for this outstanding review! We're so happy to hear that our app suits your needs perfectly and that our customer service delivered on your expectations. We're always here to support you, please never hesitate to reach out!

16 maj 2024

I had a great experience working with Deep over zoom and he helped me with all my questions regarding adding customization to my website for my products. I appreciate his attentiveness and follow up to get things in order for me. 5 star service! Thanks again!

Jersey Girl Sign Shop
USA
Mer än 2 år användning av appen
Product Customizer svarade 21 maj 2024

Hi Jersey Girl Sign Shop,

Thank you for your review! We're delighted to hear about your great experience with our team member Deep. Customer service is a core value for us, and we're glad he could assist you with all your questions.We appreciate your recognition!

Redigerat 13 mars 2024

Wonderful app and excellent tech support. Highly recommend. Could not do business without it. I would like to add that support goes above and beyond to help solve problems that are unique to our products. They even created a video to show me how to make the updates myself. Very much appreciated.

PraiseBanners
USA
Mer än 3 år användning av appen
Product Customizer svarade 8 mars 2024

Hi PraiseBanners,

We're thrilled to read this review! Our development team works hard to ensure that the app is impactful for our merchants and we're always striving to provide the best possible service. Thanks again for taking the time to give us feedback!

27 juni 2024

This app is great! I offer different chain lengths and earring closure options for one-of-a-kind jewelry, which means that Shopify’s bulit-in variations won’t work for my products. Product Options & Customizer lets me add drop-down option lists with the click of a button.

I ran into a little hiccup after installing the app and Shevaughn was exceptional! The issue was resolved right away. I would recommend this app for anyone wanting to give customers the option to personalize or customize any products as well, it’s great!

Stoat Manor Studio
Kanada
4 månader användning av appen
Product Customizer svarade 1 juli 2024

Hi Stoat Manor Studio,

Thank you for your feedback! We're thrilled to hear that our app meets your needs. We're glad our team member Shevaughn could quickly resolve the issue you encountered. We appreciate your recommendation for others who want to personalize or customize their products.

Thank you for being a valued user!

10 juli 2024

Using the free version has provided me with valuable options to enhance my store, the team behind the app are very responsive and helped to set up the options aswell as iron out a cart page error I was having.

britrockheaven
Storbritannien
11 månader användning av appen
Product Customizer svarade 11 juli 2024

Hi britrockheaven,

Thank you for your review! We're glad to hear our app provided you with valuable options to enhance your store. Our team is committed to being responsive and helpful, and we're happy we could assist with setting up the options and resolving the cart page error.

Thanks for your support!