Recensioner (1 764)

Helhetsomdöme
4,8
Antal per omdömesnivå
  • 88 % av omdömena har 5 stjärnor
  • 6 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 4 % av omdömena har 1 stjärnor
14 september 2021

wonderful software, and great customer service. i had an error in my theme and they fixed it in few minutes.

Summo Sports
USA
Nästan 2 år användning av appen
Product Customizer svarade 15 september 2021

Hello to our friends from Summo Sports

Thanks for the awesome review. We work hard to meet customer expectations and we're happy to hear we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

23 mars 2022

I'm not very tech savvy and was having difficulty installing it. The customer service was wonderful and took care of installing it properly and got it working correctly.

Make It Merry
USA
Nästan 2 år användning av appen
Product Customizer svarade 24 mars 2022

Hello friends at Make It Merry

Thank you for leaving this thoughtful review! We appreciate you leaving taking the time out to write this! We are happy our support team was able to assist you! We love having you as a customer and we are always here to help your Shopify store succeed! We appreciate the high recommendation.

Tanu & The Product Customizer Support Team

14 februari 2024

This is by far the best custom app ..the customer service is great, and they fix all things very quickly

KED LLC
USA
Nästan 2 år användning av appen
Product Customizer svarade 16 februari 2024

Greetings KED LLC,

It is fantastic to hear that Product Options & Customizer has what you need for your store and we appreciate you acknowledging the app and the support. We strive to give the best support experience for our merchants. Thank you for your business!

The Support Team

Redigerat 7 augusti 2015

Product Customizer is awesome, and Justin is a great help.

I needed help resizing a text area after adding it and Justin just did it for me.

We also needed it because we have a huge number of options/permutations (some products having 120+ color options). I just pasted all 120+ color codes into the option, and they all showed up and look great.

Update 2015-08-07:
We needed a little help again, and Justin logged right on and fixed a problem with one of our e-mail templates.

The app is great, and so is the support.

I Like Big Buttons
USA
Nästan 2 år användning av appen
31 oktober 2022

Really good product so far, and a really good support team! Was a little confused first setting it up, but their support team was really great about helping me work through it. They even downloaded the theme I was using for testing purposes.

737 Duck Calls
USA
Nästan 2 år användning av appen
Product Customizer svarade 1 november 2022

Hello to our friends at 737 Duck Calls

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success.

Tanu & The Product Customizer Support Team

13 maj 2014

This is a great app and was easy to install and easy to use, perfect for my store! I had one minor problem and the support staff sorted it very quickly. Fantastic!

willow&dixon
Storbritannien
Nästan 2 år användning av appen
23 mars 2021

I used this app. excellent service, enthusiasm, and prompt support. I really like it. I used this app. excellent service, enthusiasm, and prompt support. I really like it.

OOH-GIFT
Vietnam
Nästan 2 år användning av appen
Product Customizer svarade 25 mars 2021

Hello to our friends from OOH-GIFT

Thank you for leaving this excellent review! We love and appreciate our customers and we are glad we could help :-)

-Melissa & the Product Customizer Support Team

1 oktober 2015

Love this app and the support team behind it!
Almost everything on my website has to be customized, and I had no idea where to start to make that happen. After I found this app, I didn't know how to install it. They simply took care of it, and then followed up to make sure I knew how to work it and to make sure everything was working properly.
Excellent customer service!!

Krista Marsh Designs
USA
Nästan 2 år användning av appen
24 juli 2022

While the app is great and super helpful by adding options to my products... I have a big tip of my cap to the Customer Support team for helping me with a Shopify issue, specifically Kevon. Kevon from the Help Center walked me through the issues on the Live Chat (on a SUNDAY) and addressed everything single issue. Even manually worked some things on his end to make sure all problems were resolved. I'm new to e-commerce and he was able to break down resolutions in a simple and effective manner to help me get exactly what I wanted. Thank you Kevon... enjoy your discount code now!

Sender Sticks
USA
Nästan 2 år användning av appen
Product Customizer svarade 25 juli 2022

Hello to our friends at Sender Sticks

We are incredibly grateful that you took the time out to leave us such a wonderful review. We're delighted to hear that you are enjoying Product Customizer and that Kevon was able to assist you. We’ll make sure we pass your kind words along to Kevon, who we know will be delighted to read your comment. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Product Customizer Support Team

1 juli 2021

This app is very helpful for anyone who wants to offer customized products.
and their support team awesome!

Outback India
Indien
Nästan 2 år användning av appen
Product Customizer svarade 5 juli 2021

Hello to our friends from Outback India

We appreciate you leaving this superb review! We wish you and your store great success! :-)

-Melissa & the Product Customizer Support Team