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My current theme has a cart feature with a drawer that isn't compatible with this product, but the development team worked with me to make adjustments to create a workaround for this (by removing that element of the cart). We had several days of back and forth to get things squared away, but I was satisfied with their responsiveness and ultimately I'm happy with where we landed and am excited to have this app on my site!
(I deducted one star since we had to disable the cart drawer as opposed to it working with this type of modern cart feature)
Hello to our friends from Two Doods by Jo Rose Design!
Thank you for leaving this great review here! We appreciate it! We will definitely take that into consideration so we can serve you better. We wish Two Doods much success online! :-)
Melissa & The Product Options & Customizer Team
I've only used it for about 6 hours, but so far it has been very intuitive!
Very useful app. Works flawlessly. I would just look for the batch update feature for a saved set.
I had some problems installing the app but the suport was fantastic and solved my problems. And Now i have ti say that is a really good app with great suport.
Hello friends from FairOporto!
We are so grateful for the positive review here on the app store! If there is anything we can do to get you to change your 4-star review to a 5-star review instead, we would be grateful! Please let us know if there is any other way we can earn that from you (support@productcustomizer.com). In the meantime, hope that FairOporto is massively successful online! :)
-Sean the Customer Success Manager, & The Product Options and Customizer Support Team
This app has been a life-saver for us. Minus a small glitch or two, the installation was extremely easy. The support team was very quick to respond and get us up and running within 24 hours. And they were super-pleasant.
There are a few areas for improvement: 1) The ability to change pricing on the variants, which seems to be in-progress; 2) Improved ability to seamlessly integrate into the CSS styling of your current theme (it required changes to javascript); 3) Ability to select multiple options in a dropdown; 4) Ability to display at swatches or dropdowns -- with #3 and #4 on a per product basis, instead of sitewide. Unless you have complicated products, however, the last 2 may not apply to you.
Je viens d'installer l'application et je peux vous dire que le résultat est top! Le service client très rapide et très actif!!
Merci beaucoup, je recommande!
Bonjour EternalCustom,
Merci de nous avoir laissé cette excellente critique. Bonjour, Merci de nous avoir laissé cette excellente critique. Nous sommes heureux que nous puissions vous aider à configurer votre application. Nous sommes là si vous avez besoin de nous!
Product Options & Customizer support team
I like it so far, but there are some drawbacks.
The $0.01 work around to allow for multiple price points is maybe over thinking things. We only offer one customization at one price.
This app also pretty aggressively updates any product loop you have in your theme to exclude their hidden customization product listing that is used to collect payment for customizations at checkout.
We found limitations in the Shopify storefront and selected Product Customizer as our solution to help us gather more information from our customers.
The application is super easy to use and has helped up bridge the information gap left by the basic Shopify storefront.
So far so good. I am still learning how to use this app but it's delivering so far. I will say Customer Service is excellent. I love to be able to get someone on chat quickly and they can answer my questions without having to pick up the phone. I hate the phone. These guys are on top of it! I highly recommend. I'll update if anything changes but for now, I am happy.
Hello to our friends at Finley Home Gifts
We are incredibly grateful that you took the time to leave us such a wonderful review. We're delighted to hear that you are enjoying Product Customizer, and we're thrilled to learn that our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!
Tanu & The Product Customizer Support Team
Great app, I haven't checked all it can do just yet but I used it to create a dropdown menu. It works great now because of customer service!
Hello to our friends at Peeq Pro
Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Cheers,
Pushpesh & the Product Customizer Support Team