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I signed up for the free trial tonight and had some trouble getting everything setup. I reached out via chat and Aman helped me right away. Very prompt and so helpful to get my customization working. Thank you!
Hi there K&J Keepsakes,
Thank you for leaving us this great review! We are so happy that you reached out for assistance and that Aman was able to quickly help you out. It is great that Product Options & Customizer is able to provide you with what you need for your store.
The Support Team
I raised a bug to them and they fixed it very fast. Easily allows my customers to personalize their jewelry and saves a lot of time for drop downs.
Hello to our friends from Alexis Jae
Alexis, thank you for the wonderful review! We really appreciate you taking the time out to share your experience with us. Do let us know if there are any other ways we can serve you - you rock!!
Cheers,
Pushpesh & the Product Customizer Support Team
We deal in personalised gifts for all ages and occasions and got fed up with the dysfunctional approach we had to make do with in gathering customers' personalisation requests via email or message boxes. Often customers would not understand the options open to them or what constitutes as a character or exceed their character limit.
This app is great as it allows the customer to try out their personalisation request on the page before submitting. They cannot exceed the character limit and we can easily copy and paste their request into our production process.
Recommended.
WERY NICE, I had a problem, spoke to Aman M. on live chat and he fixed the issue within a few minutes. Amazing!
Hi, projectionlove,
Thank you for your glowing review. We're so happy to hear that you are enjoying Product Customizer. We love having you as a customer and are always here to help your Shopify store succeed!
-Tanu & The Product Customizer Support Team
I was having the HARDEST time trying to get the app to show on my site. I contacted support (Kevon D.) & they had it up & running in NO time! It is exactly what I was looking for to have my shoppers customize their products!
Hello to our friends from Strictly Pooh Creations
We’re pleased that Kevon was able to resolve all your issues with the app promptly. We’ll make sure we pass your kind words along to Kevon, who we know will be delighted to read your comment. Thanks for the awesome review. We work hard to meet customer expectations and we're happy to hear we hit the mark for you. We wish you and your store great success!
Cheers,
Pushpesh & the Product Customizer Support Team
This app has proven to be perfect for our company store. With so many multiple options for our products, this app allows us to customize any swatch or size of product. It is a huge time saver. It was so easy to install it was a no-brainer to purchase this app. It has increased our profits and saved us a ton of time when adding new product variants.
Aman has been a great help with any concerns or issues while using this app. Great customer support!
Hello to our friends from madgio
Thanks for the awesome review. We're so happy to hear that you are enjoying Product Customizer. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!
Cheers,
Pushpesh & the Product Customizer Support Team
Without Product Customizer I would not be able to create the type of site I need for my product. Also, their support team has been incredible, always responding quickly to my requests and helping me to optimize Product Customizer for my site. Thanks!
I'm still learning how to use this app with my store, as my store is relatively new. I figured out how to add the customization through Googling and YouTube, but had some trouble when I tried to add customization to a second product a couple of weeks later. I reached out to support, and they very quickly got back to me and fixed my issue for me. I definitely see this app being super beneficial for my store, and the customer support behind the app is incredible.
Sometimes the app gets corrupted very inconveniently, but the support staff is very enthusiastic. The application is very good and worth using. Although the application is prone to errors, but because the support staff is enthusiastic, I give 5 stars for this application. Great....
Hello friends from Pemola!
Thanks a bunch for taking the time to leave us this awesome review! Can you give me more info about what you mean by the errors and corruptions with our app? I wasn't aware of that, but let me know what you might be referring to, so I can make sure it is ironed out. Thanks so much! Hope your Pemola store is hugely successful!!
-Sean the Customer Success Manager & The Product Options and Customizer Support Team