Recensioner (1 766)

Helhetsomdöme
4,8
Antal per omdömesnivå
  • 88 % av omdömena har 5 stjärnor
  • 6 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 4 % av omdömena har 1 stjärnor
9 maj 2024

The seems to be good but struggled to get it working correctly at the start. I contacted support for help but kept being told they are working on it. Still waiting to hear back. Turns out I was able to get the app working on my own.

FIRST SIN | Jewellery
Australien
6 månader användning av appen
10 februari 2014

Functional, but clunky.

The interface doesn't allow reordering options within a customization, so if you want to reorder or add an option anywhere but the bottom of the list, you have to delete your old options and retype them. Did your list include a typo? No problem - just delete everything after the typo and retype it all. For an app that supposedly offers unlimited customizations and options, ...

Douglas Kent Rope
USA
Mer än 6 år användning av appen
Product Customizer svarade 19 mars 2020

Hello!
This is Sean, the Customer Success Manager for Product Customizer. We took over this app from the previous owner :)

You left a negative review for Product Customizer a ...

26 februari 2021

I switched to premium in order to have unlimited customization and now it wont even work, it wont even allow me to click the highlighted part requesting assistance.

Bee’z Beauty Empire
USA
Nästan 2 år användning av appen
Product Customizer svarade 26 februari 2021

Hello there,

I am Takeen from the PC Dev Team. We are sorry about your experience with our app and we would definitely love to work on this for you as soon as possible.

You ...

Redigerat 23 mars 2019

Unfortunatelly, I have to change my review. App is not performing well (when a product has an additional paid option made by this app, after removing this product from a cart this paid option IS NOT removed and it's impossible to remove it; and on mobile, you can't remove neigher this product nor this paid option).
I did report this issue over three weeks ago and still it's not fixed. And for two ...

SiMEDIO
Polen
Mer än ett år användning av appen
Product Customizer svarade 19 mars 2020

Hello!
This is Sean, the Customer Success Manager for Product Customizer. We took over this app from the previous owner :)

You left a negative review for Product Customizer a ...

Redigerat 28 april 2021

Hoping that support gets better. We had an issue where the prouct dropdowns we created stopped calculating and adding the extra charges to the customization. For example, we might offer customers the ability to upgrade to white glove delivery for an extra fee. This is currently not adding the extra fee at all. When I recorded a video gif of the problem and sent them a link, they tried to say it's ...

BedPlanet
USA
Ungefär ett år användning av appen
Product Customizer svarade 5 november 2020

Hello to our friends from BedPlanet

Thanks so much for sharing your experience with us! We really appreciate you taking the time to share your feedback and being so open with ...

16 februari 2024

I love the concept of this app and when it works its great, but its so glitchy!

ShopEleven11Extensions
USA
8 månader användning av appen
14 november 2013

Pretty solid app. Adds a lot of flexibility to Shopify. I'd give it more stars if it no ability to batch-apply a customization across hundreds of products. It's a one-by-one effort. But overall, a very nice tool that would work great for sites with few products.

Frame-Name.com
USA
6 månader användning av appen
Product Customizer svarade 19 mars 2020

Hello!
This is Sean, the Customer Success Manager for Product Customizer. We took over this app from the previous owner :)

You left a negative review for Product Customizer a ...

11 augusti 2018

Product Customizer is "OK" as a starter app, but has limitations that unfortunately are holding us back. Just went "blank" on us this morning and unable to modify or view any options.

Sexy Love Doll
Kanada
6 månader användning av appen
Product Customizer svarade 19 mars 2020

Hello!
This is Sean, the Customer Success Manager for Product Customizer. We took over this app from the previous owner :)

You left a negative review for Product Customizer a ...

Redigerat 25 oktober 2023

Nicoz was very helpful with customer service! Ended up uninstalling the app in the end because of the cart/checkout bugs.

Craft Closet
USA
Ungefär 2 månader användning av appen
Product Customizer svarade 20 oktober 2023

Greetings Craft Closet,

This is a great review! Nicoz is a great resource to assist with customer support and we are glad that you reached out to have the assistance you ...

28 maj 2019

The reason for three stars is that the app messed up the custom liquid I had done by a developer we hired. Please be aware that most developers won't fix any issues that arose from an outside source and will charge you to fix the glitch (which can be very costly) Product Customizer will say that it is not within their support to fix the issue that their theme created. In the end, even though the ...

A Gilded Leaf
USA
Ungefär en månad användning av appen
Product Customizer svarade 28 maj 2019

Hello!
This is Sean, the Customer Success Manager for Product Customizer. We took over this app from the previous owner :)

You left a negative review for Product Customizer a ...